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Income Officer

nwha.org.uk Logo

North Wales Housing

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Location:
United Kingdom , Llandudno Junction

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Category:

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Contract Type:
Employment contract

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Salary:

33332.00 GBP / Year
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Job offer has expired

Job Description:

Are you confident, compassionate, and driven to make a difference? This is your chance to play a vital role in helping residents sustain their homes and build stronger communities. As an Income Officer, you’ll thrive in a fast-paced, people-focused environment, where your problem-solving skills and ability to communicate clearly will make a real impact every day. If you’re resilient, proactive, and passionate about supporting others while ensuring fairness, we want to hear from you! Your skills can change lives - step into a role where precision meets purpose and help us keep communities thriving.

Requirements:

  • Level 3 Chartered Institute of Housing or equivalent experience
  • Understanding of legislative and regulatory requirements for rental income
  • Understanding of arrears recovery and Court procedures
  • Demonstrable experience of working in an office environment
  • Demonstrable experience of case management
  • Developed problem solving skills
  • Ability to work efficiently and to deadlines
  • Ability to work flexible hours if required
  • Full UK driving licence and access to own transport
  • Confident to converse in Welsh when required
What we offer:
  • Minimum of 25 days annual leave plus bank holidays (pro rata)
  • Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.
  • Further studies support and career development opportunities
  • Employee health assistance and Annual Leave purchase scheme
  • Enhanced maternity and paternity pay
  • Generous contributory pension scheme

Additional Information:

Job Posted:
January 12, 2026

Expiration:
January 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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