Income Officer Job at Webrecruit (Barnsley)

Income Officer

We have an exciting opportunity for an Income Officer to work as part of the Inc...

Location

United Kingdom , Long Stratton, Norwich, Norfolk

Salary:

35535.00 GBP / Year

Saffron Housing Trust

Expiration Date

Until further notice

Requirements

GCSE in English and Maths (Minimum C – or equivalent new grading)
Highly IT literate - skilled in all Microsoft packages
Experience of working within an Income Recovery team or similar customer focused environment
Experience of using The DWP Landlord Portal and Possession Claims on Line
An understanding of the importance of confidentiality and data protection of business
Possess excellent communication, negotiation and interpersonal skills, with the ability to liaise with various audiences both in writing and verbally
Understanding of current benefits tenants can claim
Experience of using Dynamics C365
Possess a high level of accuracy and attention to detail with the ability to analyse data effectively
Excellent time management skills, including an ability to prioritise workload and meet targets. Able to work as part of a team and able to work independently without the need of close supervision

Job Responsibility

Will have responsibility for rent arrears control and recovery, including service of Notice of Seeking Possession
Will have responsibility to use Possession Claims on Line to make possession / warrant applications. To represent Saffron at the County Court in making possession applications and defending stay applications. Attending Evictions
Build strong, positive relationships with the DWP, local authorities, housing benefit departments, CAB, Age UK, County Courts etc, to help improve service delivery and income collections
To ensure that all computerised date is updated and recorded correctly on Dynamics 365, RentSense (Mobysoft) to aid the accuracy of statistical and management reports. Process and calculate direct debit applications through AllPay
Responsibility for managing accounts where Universal Credit / Housing Benefit is in payment. Accessing the Universal Credit Landlord Portal to verify Universal Credit Claims. To take action to prevent arrears accruing including prompt application for Alternative Payment Arrangements, Managed Payments and Arrears Direct from DWP at the correct trigger points

What we offer

Learning And Development: Covers the membership fee of one professional body relevant to your job role, and excellent opportunities for training & courses
Time Off: Generous holiday entitlement, Holiday Trading, Volunteer and study days, and Enhanced Family Leave
Prioritising Mental Health: Access to our Employee Assistance Program, trained Mental Health First Aiders and wellbeing check-ins
Aviva Pension Scheme: Choose your contribution and Saffron match up to 10%, and we offer Life Assurance cover
Health Schemes: Bupa Private Medical Insurance, Medicash Cashback Plan [eligible after probation completion]
Salary Sacrifice Schemes: Cycle to work, and Tusker Car Scheme

Fulltime

Officer, Fixed Income Sales Support - Fixed Income Middle Office, Markets Operations

C10 level role within the Fixed Income Cash Sales Middle Office in Japan who sup...

Location

Japan , Chiyoda, Tokyo

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s/University degree
3 years+ of relevant experience in Fixed Income or Equity Cash Sales Middle Office, or Fixed Income Settlement Operations (preferred)
Demonstrated comprehension of Fixed Income (preferred)
Energetic, flexible, collaborative, and proactive
Strong, influential communicator who is articulate and concise, demonstrated success interacting with stakeholders in the business as well as the Operations, and Technologies
Strong risk management and control mindset
Self-reliant, good problem solver, results oriented
Japanese: native or business level for both writing and speaking where client service can be provided
English: business level

Job Responsibility

Handle multiple BAU tasks at a time
ensure trades are booked correctly
ensure trade confirmations are sent timely
work with our clients and business acting as point of contact to resolve any queries in collaboration with regional / global and internal/ external stakeholders
Recommend solutions to resolve complex issues
Utilize data analysis tools and methodologies, in conjunction with professional judgement to make process improvement recommendations
Participate in the implementation of assigned projects, including new products, services and upgrades to platforms
Provide informal guidance, and/or on the job training to new team members

Fulltime

Accounts Officer (Income Audit)

Location

Singapore , Singapore

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
None

Job Responsibility

Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes
Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures
Record, store, access, and/or analyze computerized financial information
Maintain accurate electronic spreadsheets for financial and accounting data
Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers
Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables
Complete period-end closing procedures and reports as specified
Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures
Follow all company policies and procedures
ensure uniform and personal appearance are clean and professional

Fulltime

Account Officer - Income Audit

Check figures, postings, and documents for accuracy. Record, store, access, and/...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

Job Responsibility

Check figures, postings, and documents for accuracy
Record, store, access, and/or analyze computerized financial information
Control and secure cash and cash equivalents for property according to cash handling policy and procedures
Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures
Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables
Audit statistical, financial, accounting, auditing, or payroll reports and tables
Audit and reconcile all revenue postings
Follow all company safety and security policies and procedures
Report accidents, injuries, and unsafe work conditions to manager
Maintain awareness of undesirable persons on property premises

Fulltime

Income Services Officer

Location

United Kingdom , London Bridge

Salary:

35100.00 - 36000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in income services, rent arrears, collections or a similar customer-focused role
Understanding of housing income, welfare benefits and affordability assessments
Experience managing customer accounts and complex casework
Knowledge of legal processes relating to rent arrears and possession (or willingness to learn)
Strong communication skills with the ability to handle sensitive conversations professionally

Job Responsibility

Manage rent arrears and other debts across multiple tenure types, including current and former customers
Take ownership of customer accounts, working proactively to prevent arrears and reduce debt
Deliver a high-quality, customer-focused service through phone and digital channels
Support customers with money management, rent prioritisation and access to welfare benefits
Process payments, refunds and account requests in line with policies and procedures
Maintain accurate income and case management records, including clear action notes
Work collaboratively with the wider Income team and internal colleagues to support service delivery
Prepare legal documentation, attend court and support eviction processes where required
Help customers access additional financial support, including local authority and charitable funding
Follow safeguarding procedures, escalating concerns and making referrals as appropriate

What we offer

Excellent pension
Generous holiday allowance
Life assurance
Flexible benefits platform
Career development & learning support
Volunteering days
Hybrid working

Fulltime

Income Collection Officer

Location

United Kingdom , Chichester

Salary:

35100.00 - 36000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in income services, rent arrears, collections or a similar customer‑focused role
Understanding of housing income, welfare benefits and affordability assessments
Experience managing customer accounts and complex casework
Knowledge of legal processes relating to rent arrears and possession (or willingness to learn)
Strong communication skills with the ability to handle sensitive conversations professionally

Job Responsibility

Manage rent arrears and other debts across multiple tenure types, including current and former customers
Take ownership of customer accounts, working proactively to prevent arrears and reduce debt
Deliver a high‑quality, customer‑focused service through phone and digital channels
Support customers with money management, rent prioritisation and access to welfare benefits
Process payments, refunds and account requests in line with policies and procedures
Maintain accurate income and case management records, including clear action notes
Work collaboratively with the wider Income team and internal colleagues to support service delivery
Prepare legal documentation, attend court and support eviction processes where required
Help customers access additional financial support, including local authority and charitable funding
Follow safeguarding procedures, escalating concerns and making referrals as appropriate

What we offer

Excellent pension
Generous holiday allowance
Life assurance
Flexible benefits platform
Career development & learning support
Volunteering days
Hybrid working

Fulltime

Income Services Officer

The Income Services Officer, is key to supporting the prevention and recovery of...

Location

United Kingdom , Chichester

Salary:

32500.00 - 40000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in income services, rent arrears, collections or a similar customer-focused role
Understanding of housing income, welfare benefits and affordability assessments
Experience managing customer accounts and complex casework
Knowledge of legal processes relating to rent arrears and possession (or willingness to learn)
Strong communication skills with the ability to handle sensitive conversations professionally

Job Responsibility

Manage rent arrears and other debts across multiple tenure types, including current and former customers
Take ownership of customer accounts, working proactively to prevent arrears and reduce debt
Deliver a high-quality, customer-focused service through phone and digital channels
Support customers with money management, rent prioritisation and access to welfare benefits
Process payments, refunds and account requests in line with policies and procedures
Maintain accurate income and case management records, including clear action notes
Work collaboratively with the wider Income team and internal colleagues to support service delivery
Prepare legal documentation, attend court and support eviction processes where required
Help customers access additional financial support, including local authority and charitable funding
Follow safeguarding procedures, escalating concerns and making referrals as appropriate

What we offer

Excellent pension
Generous holiday allowance
Life assurance
Flexible benefits platform
Career development & learning support
Volunteering days
Hybrid working

Parttime

Officer, Fixed Income FX Middle Office, Markets Operations

Business Overview / Position Objective Citigroup Global Markets Japan (CGMJ) is...

Location

Japan , Chiyoda, Tokyo

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Product Knowledge: FX Product knowledge (spot, forward, NDFs, Options) and trade lifecycle are preferred
Communication: Excellent interaction skills to communicate with multi-function departments
Japanese & English Communication: Advanced to fluent verbal and written English level & Fluency in Japanese language both written and spoken required are must
Experience: Experience in financial middle office/operations role preferred, or with motivation on career growth in financial operation role
Organization: Strong organization and multi-tasking skills
Analytical: Strong analytical and problem-solving skills
Interpersonal: Excellent interpersonal skills to develop relationships both internally and externally to collaborate effectively
Technical Skills: Advanced knowledge of Excel preferred
Preferred: JSDA Registered Representative (Internal Control Manager or Class I preferred)
Desired Level of Qualification: Undergraduate degree level

Job Responsibility

Ensure correct trade capturing with trade booking checking, Front to Back reconciliation, identifying operational risk, trade preliminary-confirmation and settlement forecasts
Communication with external Japanese clients on preliminary-confirmation and issue/queries raised
Perform reconciliations, investigate breaks, and ensure that all breaks are resolved accurately and in a timely manner
Check daily regulatory reports, e.g., Trade repository reporting, and take necessary actions to avoid regulatory breaches
Continually seek ways to enhance existing processes and/or develop robust control procedures for any new requirements identified to ensure appropriate processes are in place
Work closely and effectively with immediate team colleagues, the business and other support functions to provide a high standard of support to an active FX business & their client
Timely escalation of issues to senior Middle Office management
Provide analytical and administrative support to Front Office Sales on FX products
Assist the junior staff when required

Fulltime

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Income Officer

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