CrawlJobs Logo

Income Officer

saffronhousing.co.uk Logo

Saffron Housing Trust

Location Icon

Location:
United Kingdom , Long Stratton, Norwich, Norfolk

Category Icon
Category:
Finance

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

35535.00 GBP / Year
Save Job
Save Icon
Apply Position

Job Description:

We have an exciting opportunity for an Income Officer to work as part of the Income Team to ensure the effective collection of rental income due and the control and recovery of arrears accrued.

Job Responsibility:

  • Will have responsibility for rent arrears control and recovery, including service of Notice of Seeking Possession
  • Will have responsibility to use Possession Claims on Line to make possession / warrant applications. To represent Saffron at the County Court in making possession applications and defending stay applications. Attending Evictions
  • Build strong, positive relationships with the DWP, local authorities, housing benefit departments, CAB, Age UK, County Courts etc, to help improve service delivery and income collections
  • To ensure that all computerised date is updated and recorded correctly on Dynamics 365, RentSense (Mobysoft) to aid the accuracy of statistical and management reports. Process and calculate direct debit applications through AllPay
  • Responsibility for managing accounts where Universal Credit / Housing Benefit is in payment. Accessing the Universal Credit Landlord Portal to verify Universal Credit Claims. To take action to prevent arrears accruing including prompt application for Alternative Payment Arrangements, Managed Payments and Arrears Direct from DWP at the correct trigger points

Requirements:

  • GCSE in English and Maths (Minimum C – or equivalent new grading)
  • Highly IT literate - skilled in all Microsoft packages
  • Experience of working within an Income Recovery team or similar customer focused environment
  • Experience of using The DWP Landlord Portal and Possession Claims on Line
  • An understanding of the importance of confidentiality and data protection of business
  • Possess excellent communication, negotiation and interpersonal skills, with the ability to liaise with various audiences both in writing and verbally
  • Understanding of current benefits tenants can claim
  • Experience of using Dynamics C365
  • Possess a high level of accuracy and attention to detail with the ability to analyse data effectively
  • Excellent time management skills, including an ability to prioritise workload and meet targets. Able to work as part of a team and able to work independently without the need of close supervision
What we offer:
  • Learning And Development: Covers the membership fee of one professional body relevant to your job role, and excellent opportunities for training & courses
  • Time Off: Generous holiday entitlement, Holiday Trading, Volunteer and study days, and Enhanced Family Leave
  • Prioritising Mental Health: Access to our Employee Assistance Program, trained Mental Health First Aiders and wellbeing check-ins
  • Aviva Pension Scheme: Choose your contribution and Saffron match up to 10%, and we offer Life Assurance cover
  • Health Schemes: Bupa Private Medical Insurance, Medicash Cashback Plan [eligible after probation completion]
  • Salary Sacrifice Schemes: Cycle to work, and Tusker Car Scheme

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Saffron Housing Trust - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Income Officer

Securities & Derivative Analyst

The Securities & Derivative Analyst 1 is an entry-level position responsible for...
Location
Location
Japan , Naha
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s/University degree
  • relevant experience in Fixed Income or Equity Cash Sales Middle Office, or Fixed Income Settlement Operations (preferred)
  • demonstrated comprehension of Fixed Income (preferred)
  • energetic, flexible, collaborative, and proactive
  • strong, influential communicator who is articulate and concise
  • demonstrated success interacting with stakeholders in the business as well as the Operations, and Technologies
  • strong risk management and control mindset
  • self-reliant, good problem solver, results oriented
  • Japanese: native or business level for both writing and speaking where client service can be provided
  • English: business level
Job Responsibility
Job Responsibility
  • Process orders and transactions originating from sales desks and branch offices
  • assist in Fixed Income Sales activities, settlement and investigation of client securities and derivatives transactions
  • ensure trades are booked correctly
  • ensure trade confirmations are sent timely
  • work with clients and business acting as point of contact to resolve any queries
  • recommend solutions to resolve complex issues
  • perform other duties as assigned by supervisor
What we offer
What we offer
  • Equal opportunity employer
  • global exposure
  • support for career growth
  • work-life balance
  • Fulltime
Read More
Arrow Right

Intake Coordinator

We are seeking a detail-oriented and client-centric Intake Coordinator to join o...
Location
Location
United States , Acton
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Manage incoming calls from potential clients
  • Arrange meetings with legal professionals
  • Update and maintain client information in CRM system
  • Conduct regular check-in calls with clients
  • Collaborate with the team
  • Use various software applications including Excel and Microsoft Office
  • Ensure all client interactions are managed professionally and promptly
  • Continuously enhance the client intake process
  • Support team functions and processes
  • Maintain confidentiality and professionalism
Job Responsibility
Job Responsibility
  • Manage incoming calls from potential clients
  • Arrange meetings with legal professionals
  • Update and maintain client information in CRM system
  • Conduct regular check-in calls with clients
  • Collaborate with the team
  • Use various software applications including Excel and Microsoft Office
  • Ensure all client interactions are managed professionally and promptly
  • Continuously enhance the client intake process
  • Support team functions and processes
  • Maintain confidentiality and professionalism
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Tax Staff - Public

The successful candidate will be responsible for handling a wide range of tax-re...
Location
Location
United States , Somerset
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of three years of experience in a CPA firm or a comparable setting
  • Proficiency in Tax Accounting and Income Tax Accounting
  • Experience in handling Complex Tax Return and Individual Tax Return
  • Familiarity with Income Tax Compliance procedures and regulations
  • Strong understanding of tax laws and regulations
  • Excellent communication skills
  • Strong analytical skills
  • Strong organizational skills
  • Proficiency in tax software and Microsoft Office Suite
  • Valid CPA license or in the process of obtaining one
Job Responsibility
Job Responsibility
  • Conduct detailed tax accounting tasks
  • Handle complex tax returns
  • Manage income tax accounting processes
  • Ensure income tax compliance
  • Work on individual tax returns
  • Diagnose, solve, and implement solutions to client issues
  • Interact with clients and engagement partners
  • Conduct research and planning tasks
  • Monitor customer accounts
  • Maintain accurate customer credit records
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan
  • Fulltime
Read More
Arrow Right

Operations Engineer – Bonds Squad

Join the Markets & Treasury Tribe supporting the FX Bonds & Rates Area, where yo...
Location
Location
Netherlands , Amsterdam
Salary
Salary:
Not provided
levy-professionals.com Logo
Levy Professionals
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Front-office support experience in Fixed Income
  • Understanding of D2D/D2C trading venues
  • Knowledge of pricing, quoting, RFQ, STP and settlement flows
  • Awareness of MiFID reporting and algo-control requirements
  • ION MarketView configuration & operational support
  • ION stack components (MMI, gateways, PXE, VMO/VMQ, Risk, STP)
  • Azure DevOps / JIRA
  • CI/CD and automation concepts
  • Linux + scripting
  • Basic SQL & database knowledge
Job Responsibility
Job Responsibility
  • Front-office support for traders and sales
  • Incident triage, root-cause analysis and resolution within SLAs
  • Continuous improvement and maintenance of trading applications
  • Configure/administer ION MarketView & ION components (MMI, PXE, gateways, VMO/VMQ, Risk, STP)
  • Monitoring, performance tuning, stability improvements
  • Execute changes via formal change management
  • Produce support documentation, CMDB updates, DR artefacts
  • Collaborate with international tech and business teams
  • Mentor junior colleagues
  • Contribute to DevOps practices (CI/CD, automation, testing)
  • Fulltime
Read More
Arrow Right

Student Support Specialist

Reporting directly to the Senior Manager of Student Affairs, the Student Support...
Location
Location
United States of America , Rochester
Salary
Salary:
24.91 - 34.87 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree Required
  • 3 years of relevant experience in a position which demonstrates the ability to work with minimum supervision
  • or equivalent combination of education and experience. Required
  • 1-2 years’ experience with student affairs and/or department administration. Preferred
  • Demonstrated technology skills including experience overseeing online systems, managing content, and running data analytics. Preferred
  • Strong interpersonal, organizational, written and oral communication, and problem-solving skills are essential, as is the ability to work in a student-centered environment where sensitivity to issues of equity, diversity and inclusion are expected of all staff. Required
  • Practical knowledge and utilization of computer software tools particularly Microsoft Office, Outlook, Box, Zoom, and other systems. Required
  • Motivated and able to work in a team setting. Required
  • Maintains confidentiality – HIPAA, FERPA. Required
Job Responsibility
Job Responsibility
  • Facilitate smooth coordination between UR Scholars, hospital partners, and internal departments to enhance program success
  • Collaborate closely with URMC hospital partners to coordinate scheduling of mentoring sessions and job fairs for UR Scholars
  • Provide timely responses to Scholars’ questions and connect them with appropriate departments as needed
  • Serve as the primary point of contact for UR Scholars regarding loan agreements and loan repayment processes
  • Collect and maintain comprehensive data on UR Scholars, including, but not limited to, academic progress, loan status, and program milestones
  • Generate regular reports on UR Scholars’ status and program outcomes for appropriate stakeholders
  • Ensure data accuracy and confidentiality in accordance with institutional policies and regulations
  • Support continuous improvement of the UR Nursing Scholars program through feedback and process evaluation
  • Serve as the primary point of contact for all students enrolled in the Career Pathways Training (CPT) program, providing guidance, support, and program information
  • Liaise regularly with Workforce Investment Organizations (WIO) partners including 1199 SEIU, Finger Lakes Performing Provider System (FLPPS), and Caring Gene to confirm student participation in the program
  • Fulltime
Read More
Arrow Right

Tax Staff - Public

The successful candidate will be responsible for handling a wide range of tax-re...
Location
Location
United States , Somerset
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of three years of experience in a CPA firm or a comparable setting
  • Proficiency in Tax Accounting and Income Tax Accounting
  • Experience in handling Complex Tax Return and Individual Tax Return
  • Familiarity with Income Tax Compliance procedures and regulations
  • Strong understanding of tax laws and regulations
  • Excellent communication skills
  • Strong analytical skills
  • Strong organizational skills
  • Proficiency in tax software and Microsoft Office Suite
  • Valid CPA license or in the process of obtaining one
Job Responsibility
Job Responsibility
  • Conduct detailed tax accounting tasks
  • Handle complex tax returns
  • Manage income tax accounting processes
  • Ensure income tax compliance
  • Work on individual tax returns
  • Diagnose, solve, and implement solutions to client issues
  • Interact with clients and engagement partners
  • Conduct research and planning tasks
  • Monitor customer accounts
  • Maintain accurate customer credit records
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan
  • Fulltime
Read More
Arrow Right

Tax Staff - Public

The successful candidate will be responsible for handling a wide range of tax-re...
Location
Location
United States , Somerset, New Jersey
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of three years of experience in a CPA firm or a comparable setting
  • Proficiency in Tax Accounting and Income Tax Accounting
  • Experience in handling Complex Tax Return and Individual Tax Return
  • Familiarity with Income Tax Compliance procedures and regulations
  • Strong understanding of tax laws and regulations
  • Excellent communication skills
  • Strong analytical skills
  • Strong organizational skills
  • Proficiency in tax software and Microsoft Office Suite
  • Valid CPA license or in the process of obtaining one
Job Responsibility
Job Responsibility
  • Conduct detailed tax accounting tasks
  • Handle complex tax returns
  • Manage income tax accounting processes
  • Ensure income tax compliance
  • Work on individual tax returns
  • Diagnose, solve, and implement solutions to client issues
  • Interact with clients and engagement partners
  • Conduct research and planning tasks
  • Monitor customer accounts
  • Maintain accurate customer credit records
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan
  • Fulltime
Read More
Arrow Right

Temporary Accommodation Income Officer

We are currently recruiting for an experienced Temporary Accommodation Officer t...
Location
Location
United Kingdom , South East London
Salary
Salary:
26.80 GBP / Hour
voxconsultants.com Logo
Vox Consultants
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in temporary accommodation, income recovery, or housing management
  • Strong knowledge of arrears recovery processes and tenancy sustainment
  • Experience representing or supporting cases at County Court (desirable)
  • Excellent communication and customer service skills
  • Ability to manage a busy caseload in a performance-driven environment
  • Strong organisational skills and attention to detail
  • Experience working within a local authority or public sector housing service
Job Responsibility
Job Responsibility
  • Proactively manage a caseload of rent accounts, ensuring income is maximised and tenancies are sustained
  • Engage with residents via telephone, home visits, and office interviews
  • Support residents to maximise income and prevent financial exclusion
  • Represent Lewisham Council in County Court possession proceedings
  • Maintain accurate records, prepare legal documentation, and progress arrears cases in line with council policies
  • Ensure all arrears recovery actions are completed within agreed timescales
  • Attend evictions when required, completing inventories and arranging removals and storage of goods
  • Work closely with external partners including Housing Benefit, DWP, Social Services, and Housing Options
  • Liaise with internal teams to resolve issues such as disrepair, succession, or abandonment
  • Meet individual and team performance targets relating to income collection and customer service
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy