CrawlJobs Logo

Income Management Manager

haringey.gov.uk Logo

Haringey Council

Location Icon

Location:
United Kingdom , London

Category Icon
Category:

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

54267.00 - 57402.00 GBP / Year
Save Job
Save Icon
Job offer has expired

Job Description:

This is a senior lead role managing up to 5 teams across various tenure types. The Income management service has been through a period of growth embracing changes to systems, resources and teams. We currently have a contract with a third-party provider to help manage our arrears caseloads and there is a strong emphasis on performance. The role requires good working knowledge of housing rental income and arrears management across various tenures and collaboration with key internal and external stakeholders with a keen eye on customer focus. The Income Management service is responsible for the collection of all housing related income streams across various tenures. We have been on an improvement journey over the past few years and have made significant progress. There are three key arms of the service; Income Management, Housing Income Maximisation and Rent Accounts. Metered heat billing and collection has been introduced and this role sits within the Income Management team and reports directly into the Head of Income Management.

Job Responsibility:

  • Senior lead role managing up to 5 teams across various tenure types
  • Manage the Income management service which has been through a period of growth embracing changes to systems, resources and teams
  • Oversee contract with a third-party provider to help manage arrears caseloads
  • Ensure strong emphasis on performance
  • Responsible for the collection of all housing related income streams across various tenures
  • Role sits within the Income Management team and reports directly into the Head of Income Management

Requirements:

  • Proactive, well organised and a great communicator
  • Dynamic and experienced people manager
  • Aware of upcoming Ofgem’s regulations in relation to heat networks
  • Experienced in contract management
  • Ability to write reports presenting realistic options for consideration to senior management
  • Experience of working in a challenging performance management culture and achieving results
  • Work at pace and deliver on priorities
  • Detailed housing, welfare benefits knowledge to maximise incomes
  • Willing to attend our offices 3 days per week
What we offer:
  • Leave entitlement up to 31 days + bank holidays
  • Potential hybrid working opportunities
  • Health and wellbeing support
  • Generous local government pension scheme
  • Range of discount schemes across leisure and culture that provide both financial and money-saving discounts

Additional Information:

Job Posted:
January 05, 2026

Expiration:
January 11, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Income Management Manager

Finance Desk Applications Development Manager – Fixed Income Tech

Finance Desk Technology is part of Fixed Income organization within Citi’s Marke...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior experience working with Capital markets in Fixed Income and Repo processing
  • Experience with Market Risk, eTrading and Funding is necessary
  • Prior experience with Capital Markets Trade Capture Front to Back flows is preferred
  • Experience of working with traders and senior management in both technology and business
  • Experience in applications development with Spring boot/Microservice-style
  • Experience with Relational Databases like Oracle, MSSQL
  • Experience with Messaging and Caching frameworks such as Kafka and Gemfire/Ignite
  • Experience with Cloud Technologies
  • Experience in management and building Global teams
  • Experience in working with distributed teams situated globally in different time-zones
Job Responsibility
Job Responsibility
  • Manage multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
  • Provide strategic influence and exercise control over resources, budget management and planning while monitoring end results
  • Close engagement with senior stakeholders and technology partners . Participate in key business initiatives primarily focused on Market Risk and Position/Inventory Management
  • Contribute towards improving the Dev Ops CI/CD Pipelines and Strategic Architecture
  • Drive technology roadmap for finance desk. Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
  • Utilize in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues
  • Ensure essential procedures are followed and contribute to defining standards
  • Integrate in-depth knowledge of applications development with overall technology function to achieve established goals
  • Provide evaluative judgement based on analysis of facts in complicated, unique, and dynamic situations including drawing from internal and external sources
  • Influence and negotiate with senior leaders across functions, as well as communicate with external parties as necessary
What we offer
What we offer
  • 27 days annual leave (plus bank holidays)
  • A discretional annual performance related bonus
  • Private Medical Care & Life Insurance
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
  • Fulltime
Read More
Arrow Right

Tax Group Manager

The Tax Group Manager is accountable for management of complex/critical/large pr...
Location
Location
Ireland , Dublin
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive relevant hands on experience with Non-Income Tax Consolidation
  • Strong acumen in the management of non-income tax reporting requirements applicable to products and services across Citi's lines of business include subject-matter expertise in Value Added, GST, and other Non-US Non-Income Tax
  • Responsible for the overall management of the tax liabilities, of Citi, both directly and in connection with transactions with clients, including the related compliance, financial reporting, planning and controversy processes
  • Contributes to the planning, accounting, filing and the reporting of tax liability of the company
  • Excellent communication skills to drive engagement and close interactions with key stakeholders
  • Ability to evaluate business processes and procedures and experience with process re-engineering
  • Process re-design and Automation experience is required
  • Ability to act as a change agent for organizational and product transformational initiatives
  • Project Management experience and strong organizational skills are required
  • Ability to interact with all levels of internal customers and senior management
Job Responsibility
Job Responsibility
  • Execute functions from the Non-Income Tax Reporting taxonomy including, but not limited to, VAT/GST reporting and remittance, business tax inquiries, controversy and audit management
  • Exercises control over resources, policy formulation and planning
  • Act as a non-income tax reporting lead to direct and execute operational and project initiatives related to the migration of decentralized tax activities into a shared service model
  • Lead engagement with stakeholders in the businesses and functions to evaluate non-income reporting processes and establish a go-forward model
  • Assists in determining and compiling information required to satisfy income tax filing and related requirements at all levels of jurisdiction
  • May participate in managing payments to tax authorities in compliance with specific tax regulations
  • Directs and controls strategy and execution of the firm's activities within a major Infrastructure area
  • Recommends goals, policies, and plans for these areas with the most senior executives of the firm
  • Partners with the revenue areas to improve efficiency, effectiveness, productivity and / or control
  • Typically a key member of the firm's management team who represents the firm in dealings with clients and external bodies
What we offer
What we offer
  • Business casual workplace
  • Hybrid working model (up to 2 days working at home per week)
  • Competitive base salary (annually reviewed)
  • Additional benefits that support you (and your family) to be well, live well and save well
  • Fulltime
Read More
Arrow Right

Wealth Management Analyst

We are seeking a Wealth Management Analyst to join our large advisory team in th...
Location
Location
United States , Cincinnati
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 5 years of professional experience in investment management, either as a portfolio manager or equity/fixed income analyst
  • CFA charter holder (or actively pursuing) and/or MBA preferred
  • Series 7 and 66 licenses are required
  • Proficiency in Microsoft Office products, particularly Excel, is required
  • Strong analytical and critical reasoning abilities
  • In-depth knowledge of fundamental equity and fixed income research methodologies
  • Exceptional oral and written communication skills, with the ability to effectively collaborate within a team
  • High attention to detail, with the ability to meet tight deadlines and manage complex situations under pressure
Job Responsibility
Job Responsibility
  • Manage equity and fixed income investment portfolios for the advisory team with a focus on performance and alignment with strategic objectives
  • Conduct in-depth research and analysis of both existing and potential portfolio holdings using fundamental methodologies
  • Provide ongoing updates on market, economic, and portfolio performance to the investment committee and collaborate on the development of strategic investment direction
  • Execute equity and fixed income trades across all managed accounts in compliance with policies and guidelines
  • Partner with the investment committee and portfolio management team to ensure the seamless implementation of investment strategies
  • Occasionally support client and prospect meetings by delivering insights into market and portfolio performance
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan
  • Fulltime
Read More
Arrow Right

Fixed Income Dealer/Specialist

The Fixed Income Dealer/Specialist is a strategic professional with high energy ...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years capital market experience
  • Experience in fixed income securities or structured products would be an advantage
  • Degree(s) in relevant subject such as business administration, finance, economics, mathematics, engineering, physical science
  • CFA qualification/part qualification or MBA is an advantage
  • Strong knowledge of the fixed income products industry, securities products and portfolio management theory
  • Self-motivated/Takes the Initiative/Strong work ethic
  • Ability to work both independently and within a team
  • Well organized, disciplined approach to work with a high level of attention to detail
  • Mathematically talented with good grasp of risk, including implications of credit risk factors for proper risk management
  • Excellent communication skills and demonstrated ability to work with multiple partners and stakeholders
Job Responsibility
Job Responsibility
  • Drive Fixed Income business and revenue growth in Citi Wealth APAC
  • Deliver quality investment advice, product recommendations and strategy to meet the diverse needs/objectives of retail clients across jurisdictions
  • Ensure professional dealing standards, conduct effective and efficient execution, and deliver adherence to regulations for proper execution
  • End-to-end product management including product advice/recommendations, sourcing, pricing, execution, approvals, product and business development, problem resolution, proper product delivery (process, disclosures, risk & control), training and after-sales support
  • Drive investment solutions and idea generation, product and delivery channel innovation with good follow through to execution
  • Streamline processes and develop system solutions to improve efficiency and effectiveness of the desk in all aspects of product cycle management and product delivery
  • Ensure all internal (Citibank Directive & Policy) and external (Law and regulations across jurisdictions) control/compliance requirements are met
  • Build valued internal and external working partnerships with diverse functions, stakeholders, counterparties and effectively leverage these partnerships to provide leading/competitive product and service on a timely basis
What we offer
What we offer
  • Access to an array of learning and development resources
  • Programs and services for physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
  • Fulltime
Read More
Arrow Right

Global Tax Manager

Join a Forbes ranked Best Companies in the world as a Global Tax Manager! This g...
Location
Location
United States , Stamford
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree in Accounting
  • Masters in Taxation highly preferred
  • Comprehensive understanding and experience with Federal and State Income Tax
  • Proficiency in managing Income Tax Provision
  • Prior experience in Global Transfer Pricing
Job Responsibility
Job Responsibility
  • Oversee and manage the process of year-end U.S. Federal and state tax provisions
  • Lead the tax close process
  • Supervise U.S. Federal and state income tax compliances for affiliated entities
  • Manage International, US federal, state and local tax audits
  • Stay up-to-date on financial reporting guidelines
  • Identify and leverage opportunities for tax planning
  • Evaluate International, U.S. Federal and state tax impacts of new transactions
  • Oversee Transfer Pricing functions
  • Work closely with business unit leaders, accounting department, finance team, legal department, human resources department
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Tax Senior/Tax Manager

The Tax Senior/Tax Manager will review tax preparation work by staff and will in...
Location
Location
United States , Aiken
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ensure accurate tax planning and preparation
  • Review and correct tax returns, ensuring compliance and accuracy
  • Manage payroll and 1099s, ensuring all tax aspects are covered
  • Handle sales tax returns comprehensively
  • Provide financial advice to clients, fostering trust and long-term relationships
  • Use accounting software systems like Pro Series for efficient work output
  • Conduct audits and monitor accounting functions to ensure best practices
  • Oversee and ensure accurate annual income tax provision
  • Manage federal income tax return processing and compliance
  • Assist with entity formation, providing expert advice and guidance
Job Responsibility
Job Responsibility
  • Ensure accurate tax planning and preparation
  • Review and correct tax returns, ensuring compliance and accuracy
  • Manage payroll and 1099s, ensuring all tax aspects are covered
  • Handle sales tax returns comprehensively
  • Provide financial advice to clients, fostering trust and long-term relationships
  • Use accounting software systems like Pro Series for efficient work output
  • Conduct audits and monitor accounting functions to ensure best practices
  • Oversee and ensure accurate annual income tax provision
  • Manage federal income tax return processing and compliance
  • Assist with entity formation, providing expert advice and guidance
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • Fulltime
Read More
Arrow Right

Senior Business Analyst

This Senior Business Analyst is a high impact, individual contributor that will ...
Location
Location
United States , South Plainfield
Salary
Salary:
Not provided
relianceglobal.com Logo
Reliance Global Services
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong domain knowledge of asset management, in particular public equities, fixed income, direct indexing, and separate account management
  • Proactive and confident in their work – taking initiative, leading cross functional partners/stakeholders, and identifying and resolving issues independently
Job Responsibility
Job Responsibility
  • Work independently with the business and technology teams on building tech solutions from inception through implementation to support significant business transformation
  • Initiate business and functional design, chart user journeys and personas, and identify key capabilities and milestones
Read More
Arrow Right

Group Manager, Cash Securities Operations

This senior leadership position focuses on overseeing Equity and Fixed Income se...
Location
Location
Japan , Tokyo
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive progressive experience in Equity and Fixed Income Settlements and Operations Management within a global investment bank or major financial institution in Japan, with proven leadership or managerial capacity
  • Deep expertise in equity settlements and products, fixed Income and investment trust fund in either or both in international markets and Japanese domestic markets
  • Demonstrated track record of managing complex operational environments, leading process re-engineering, and delivering significant efficiency/control improvements
  • Strong understanding of operational risk management frameworks and the regulatory landscape in Japan
  • Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint) for data analysis and presentations
  • Extensive experience with Back Office settlement applications
  • JSDA Class 1 (Sales Representative Qualification) is a mandatory requirement
  • Fluent in Japanese (both written and verbal) is essential
  • Strong business-level English (both written and verbal) is required for effective communication with regional and global stakeholders
  • Exceptional leadership, people management, and motivational capabilities
Job Responsibility
Job Responsibility
  • Lead, manage, and develop a team of Cash Securities Operations professionals in Japan, cultivating a culture of high performance, accountability, and continuous improvement
  • Develop and implement strategic objectives for the Japan Cash Securities Operations, ensuring alignment with global Markets Operations goals and local business priorities
  • Drive robust and efficient settlement and post-settlement process and controls for equity and fixed income products, including pre-matching, settlement instructions, fail management, reporting, reconciliations
  • Oversee daily reconciliation processes and ensure timely resolution of all breaks, exceptions, and discrepancies, while optimizing workflows to maximize Straight-Through Processing (STP) rates
  • Cultivate and maintain strong relationships with Japan-based Equity and Fixed Income trading desk, Sales desk, institutional clients, custodians, and external counterparties, serving as a trusted operational advisor
  • Own and manage the operational risk profile for the Japan Cash Securities Operations, ensuring robust controls are in place and actively monitored, with strict adherence to all financial regulations in international and Japan (e.g., JFSA, JSDA rules, BOJ guidelines), and global Citi policies
  • Identify, champion, and lead change-the-bank initiatives and strategic projects aimed at enhancing operational efficiency, reducing costs, and improving the control environment within the Japan Cash Securities Operations.
What we offer
What we offer
  • Career growth opportunities
  • Equal opportunity employer policies promoting inclusivity
  • Strong focus on work-life balance benefits.
  • Fulltime
Read More
Arrow Right