Income Collection Officer Job at 360 Resourcing Solutions (Chichester)

Accounts Officer (Income Audit)

Location

Singapore , Singapore

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
None

Job Responsibility

Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes
Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures
Record, store, access, and/or analyze computerized financial information
Maintain accurate electronic spreadsheets for financial and accounting data
Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers
Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables
Complete period-end closing procedures and reports as specified
Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures
Follow all company policies and procedures
ensure uniform and personal appearance are clean and professional

Fulltime

Income Officer

We have an exciting opportunity for an Income Officer to work as part of the Inc...

Location

United Kingdom , Long Stratton, Norwich, Norfolk

Salary:

35535.00 GBP / Year

Saffron Housing Trust

Expiration Date

Until further notice

Requirements

GCSE in English and Maths (Minimum C – or equivalent new grading)
Highly IT literate - skilled in all Microsoft packages
Experience of working within an Income Recovery team or similar customer focused environment
Experience of using The DWP Landlord Portal and Possession Claims on Line
An understanding of the importance of confidentiality and data protection of business
Possess excellent communication, negotiation and interpersonal skills, with the ability to liaise with various audiences both in writing and verbally
Understanding of current benefits tenants can claim
Experience of using Dynamics C365
Possess a high level of accuracy and attention to detail with the ability to analyse data effectively
Excellent time management skills, including an ability to prioritise workload and meet targets. Able to work as part of a team and able to work independently without the need of close supervision

Job Responsibility

Will have responsibility for rent arrears control and recovery, including service of Notice of Seeking Possession
Will have responsibility to use Possession Claims on Line to make possession / warrant applications. To represent Saffron at the County Court in making possession applications and defending stay applications. Attending Evictions
Build strong, positive relationships with the DWP, local authorities, housing benefit departments, CAB, Age UK, County Courts etc, to help improve service delivery and income collections
To ensure that all computerised date is updated and recorded correctly on Dynamics 365, RentSense (Mobysoft) to aid the accuracy of statistical and management reports. Process and calculate direct debit applications through AllPay
Responsibility for managing accounts where Universal Credit / Housing Benefit is in payment. Accessing the Universal Credit Landlord Portal to verify Universal Credit Claims. To take action to prevent arrears accruing including prompt application for Alternative Payment Arrangements, Managed Payments and Arrears Direct from DWP at the correct trigger points

What we offer

Learning And Development: Covers the membership fee of one professional body relevant to your job role, and excellent opportunities for training & courses
Time Off: Generous holiday entitlement, Holiday Trading, Volunteer and study days, and Enhanced Family Leave
Prioritising Mental Health: Access to our Employee Assistance Program, trained Mental Health First Aiders and wellbeing check-ins
Aviva Pension Scheme: Choose your contribution and Saffron match up to 10%, and we offer Life Assurance cover
Health Schemes: Bupa Private Medical Insurance, Medicash Cashback Plan [eligible after probation completion]
Salary Sacrifice Schemes: Cycle to work, and Tusker Car Scheme

Fulltime

Income Services Officer

Location

United Kingdom , London Bridge

Salary:

35100.00 - 36000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in income services, rent arrears, collections or a similar customer-focused role
Understanding of housing income, welfare benefits and affordability assessments
Experience managing customer accounts and complex casework
Knowledge of legal processes relating to rent arrears and possession (or willingness to learn)
Strong communication skills with the ability to handle sensitive conversations professionally

Job Responsibility

Manage rent arrears and other debts across multiple tenure types, including current and former customers
Take ownership of customer accounts, working proactively to prevent arrears and reduce debt
Deliver a high-quality, customer-focused service through phone and digital channels
Support customers with money management, rent prioritisation and access to welfare benefits
Process payments, refunds and account requests in line with policies and procedures
Maintain accurate income and case management records, including clear action notes
Work collaboratively with the wider Income team and internal colleagues to support service delivery
Prepare legal documentation, attend court and support eviction processes where required
Help customers access additional financial support, including local authority and charitable funding
Follow safeguarding procedures, escalating concerns and making referrals as appropriate

What we offer

Excellent pension
Generous holiday allowance
Life assurance
Flexible benefits platform
Career development & learning support
Volunteering days
Hybrid working

Fulltime

Income Services Officer

The Income Services Officer, is key to supporting the prevention and recovery of...

Location

United Kingdom , Chichester

Salary:

32500.00 - 40000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in income services, rent arrears, collections or a similar customer-focused role
Understanding of housing income, welfare benefits and affordability assessments
Experience managing customer accounts and complex casework
Knowledge of legal processes relating to rent arrears and possession (or willingness to learn)
Strong communication skills with the ability to handle sensitive conversations professionally

Job Responsibility

Manage rent arrears and other debts across multiple tenure types, including current and former customers
Take ownership of customer accounts, working proactively to prevent arrears and reduce debt
Deliver a high-quality, customer-focused service through phone and digital channels
Support customers with money management, rent prioritisation and access to welfare benefits
Process payments, refunds and account requests in line with policies and procedures
Maintain accurate income and case management records, including clear action notes
Work collaboratively with the wider Income team and internal colleagues to support service delivery
Prepare legal documentation, attend court and support eviction processes where required
Help customers access additional financial support, including local authority and charitable funding
Follow safeguarding procedures, escalating concerns and making referrals as appropriate

What we offer

Excellent pension
Generous holiday allowance
Life assurance
Flexible benefits platform
Career development & learning support
Volunteering days
Hybrid working

Parttime

Rental Income Support Officer

We are currently recruiting for a Rental Income Support Officer to join a Local ...

Location

United Kingdom , West London

Salary:

31.71 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

Proven experience in income collection or rent arrears management within social housing or a local authority
Strong knowledge of housing legislation, welfare benefits, and arrears recovery processes
Experience managing rent accounts and negotiating repayment agreements
Ability to work independently and manage a busy caseload
Excellent communication and customer service skills

Job Responsibility

Manage a portfolio of rent accounts and maximise rental income collection
Proactively contact residents when arrears occur and agree sustainable repayment plans
Provide advice and support relating to Housing Benefit and Universal Credit
Ensure all arrears cases follow relevant legal processes and pre-action protocols
Prepare documentation for legal action, court hearings, and possession proceedings when required
Work closely with tenancy teams, welfare advisors, and external support agencies
Maintain accurate case notes and financial records within housing management systems
Deliver excellent customer service while supporting vulnerable residents

Fulltime

Income And Administration Officer

We are currently recruiting for an experienced Income Collection Officer to join...

Location

United Kingdom , London

Salary:

Not provided

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in income collection / debt recovery is essential
Strong background in managing arrears and negotiating payment plans
Confident communicator with excellent negotiation skills
Able to handle difficult conversations professionally and empathetically
Highly organised with good attention to detail
Experience within housing or local authority is desirable but not essential

Job Responsibility

Proactively manage a caseload of rent accounts in arrears
Contact tenants to collect outstanding debts via phone, email, and written communication
Assess financial circumstances and agree realistic payment plans
Monitor and review repayment arrangements to ensure compliance
Take appropriate recovery action where agreements are not maintained
Liaise with internal teams and external agencies where necessary
Maintain accurate and up-to-date case records

What we offer

Competitive hourly rate of £17 per hour
Immediate start (6th July)
Opportunity to build experience within a reputable organisation
Supportive team environment

Fulltime

New

Office Manager

We are looking for an experienced and proactive Office Manager to support daily ...

Location

United States , Fullerton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in office management, administration, client services, or another customer-facing support role
Prior experience within accounting, tax, legal, financial services, insurance, or a similar detail-focused environment is preferred
Strong verbal and written communication skills with the ability to interact effectively with clients and internal staff
Excellent organizational abilities and close attention to detail when handling documents, schedules, and records
Proficiency with Microsoft Office applications and confidence in learning new business software quickly
Ability to manage multiple priorities, stay organized under deadlines, and adapt in a fast-paced office setting
Demonstrated discretion in handling confidential financial and personal information
A proactive, dependable work style with the ability to work independently and solve problems effectively

Job Responsibility

Serve as the first point of contact for clients, providing courteous assistance by phone, email, and in person
Coordinate calendars and arrange appointments for tax preparation, consultations, and new client meetings
Assemble, review, and maintain client files so records are complete and ready ahead of scheduled appointments
Track incoming correspondence, manage mail and electronic communications, and direct inquiries to the appropriate team members
Update client information within office systems and help ensure records remain accurate and current
Guide new clients through the intake process, collecting required documentation and supporting a seamless onboarding experience
Provide administrative support to tax professionals through document preparation, task coordination, and workflow follow-up
Oversee office supply levels, place vendor orders, and help maintain a clean, organized, and functional workspace
Identify process improvement opportunities that strengthen operational efficiency and enhance client service while safeguarding sensitive information

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Patient Access Services Representative

Assists medical care givers with patient management, tracking and monitoring req...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

High School diploma or General Education Degree (GED)
Preferred one (1) year of medical office and/or hospital experience to include healthcare eligibility and benefit analysis or scheduling experience for diagnostic testing and/or surgery
Some positions may require certification as a Medical Assistant (CMA)
Knowledge of office management practices, including billing and scheduling within healthcare
Knowledge of basic computer familiarity and experience and the ability to operate basic office equipment
Knowledge of patient care protocols and practices
Knowledge of general patient care practice, methods and regulations
Skill in evaluating patient’s needs or following up with a care-giver and then providing follow up support to patients
Skill in scheduling appointments and referrals
Ability to read or listen and comprehend simple instructions, short correspondence, and memos

Job Responsibility

Assists medical care givers with patient management, tracking and monitoring requirements
Answers phones, pre-screens using appropriate triage skills, within allowable parameters calls in prescription re-fills, calls patients with test results and schedules patients for next appointments
Perform extensive centralized scheduling, insurance verification, referral, billing and payment posting responsibilities
Exhibits excellence in customer service
Collects deposits or deductibles and advises patient or guarantor of insurance benefits and anticipated cost estimates
Ensures completion of financial documentation
Explains all necessary compliance forms and obtains patient signature
Performs medical necessity screening
Interacts with physicians and/or physicians’ office staff to secure diagnosis, procedure details or authorizations
Uses medical terminology and scheduling knowledge to select correct procedure

Fulltime

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Income Collection Officer

Job Responsibility

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