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Income Auditor

Philippines, Cebu · Job Posted June 29, 2026
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Job Responsibility

  • Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date
  • Process all payment types such as room charges, cash, checks, debit, or credit
  • Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges
  • Print contingency lists to have a record of all guests in case of emergency
  • Sell a room/accommodation to guests without reservations based on availability
  • Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages
  • Complete the Room Rate Variance Report
  • Process all guest check-ins and assign room
  • Activate or reissue room keys using electronic key machine
  • Count bank at end of shift and secure bank
  • Balance and drop receipts according to Accounting specifications
  • Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use
  • Report accidents, injuries, and unsafe work conditions to manager
  • Follow all company policies and procedures
  • ensure uniform and personal appearance are clean and professional
  • maintain confidentiality of proprietary information
  • protect company assets
  • Welcome and acknowledge all guests according to company standards
  • anticipate and address guests’ service needs
  • assist individuals with disabilities
  • thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others
  • support team to reach common goals
  • Comply with quality assurance expectations and standards
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Stand, sit, or walk for an extended period of time or for an entire work shift
  • Perform other reasonable job duties as requested by Supervisors

Requirements

  • High school diploma or G.E.D. equivalent
  • Less than 1-year related work experience
  • No supervisory experience
  • None

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