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As the Inclusive Café Team Leader, you’ll play a key role in empowering people with disability to develop the skills, confidence, and experience needed to move into mainstream employment. Working alongside the Inclusive Café Coordinator, you’ll lead day-to-day café operations while creating a safe, inclusive, and supportive work environment. You’ll provide hands-on vocational support and mentoring to team members with disability, helping them work towards their individual employment goals. With a strong focus on customer service, food safety, and leadership, you’ll help ensure the café delivers great service, maintains high standards, and operates as a vibrant, purpose-driven social enterprise.
Job Responsibility:
Support people with disability to develop skills and confidence through meaningful café work
Mentor and guide team members to achieve individual NDIS employment goals and outcomes
Delegate café tasks aligned with safe work practices and commercial service standards
Prepare and serve quality food and beverages while maintaining cleanliness and presentation
Operate POS systems, handle cash and card payments, and manage customer orders
Assist with inventory, stocktake, and supplier coordination to support café operations
Partner with Employment Coaches to deliver on-the-job training and skill development
Foster an inclusive, supportive team culture focused on personal growth and teamwork
Requirements:
Proven experience supervising teams in a café or customer-focused environment
Ability to mentor and support people with disability
Strong knowledge of food safety, hygiene, and compliance requirements
Excellent communication and teamwork skills
Strong problem-solving and organisational abilities
Comfortable using Microsoft Office and café systems (such as POS)
Undertake a 'Fit2Work' National Criminal History Check
Hold or be willing to obtain a Blue Card and NDIS Worker Screening Check
What we offer:
Salary Packaging Benefits! Package up to $15,900 of your annual salary tax free
Use up to $2,650 of pre-tax income to pay for entertainment expenses
Employee Assistance Program - a free and confidential counselling service