Incident Response Lead

Job Description

The Incident Response (IR) Lead is accountable for leading and maturing the organization’s detection and response capability, ensuring efficient execution of incident handling, investigation, and recovery activities across Arrive. This role combines operational leadership with strategic oversight, ensuring the IR function remains resilient, scalable, and aligned with the evolving threat landscape. The IR Lead drives day-to-day operations while shaping long-term improvements in processes, tooling, and methodologies. This includes ensuring incidents are identified, triaged, and resolved in a timely and structured manner, while continuously enhancing detection logic and response playbooks based on lessons learned. This role requires a strong leader who can operate at both technical and strategic levels, bridging security operations with business priorities. The IR Lead is expected to translate incident insights into actionable improvements, strengthen cross-functional collaboration, and provide clear, risk-based communication to stakeholders, including senior leadership. Reporting to the Sr. Director of Security Operations, the IR Lead plays a central role in strengthening organizational cyber resilience and ensuring a coordinated, intelligence-driven response capability.

Job Responsibility

Own and lead the Incident Response function, including strategy, governance, and operational execution
Direct and optimize daily IR operations, ensuring efficient handling of security incidents, escalations, and threat hunting activities
Act as the central coordination point during major incidents, ensuring structured response, clear communication, and minimal business disruption
Design, maintain, and continuously improve incident response playbooks, workflows, and escalation procedures
Review and quality-assure investigations, ensuring consistency in analysis, evidence handling, and decision-making
Collaborate with internal teams and external partners to ensure seamless incident management
Lead, mentor, and develop the IR team, promoting technical excellence, accountability, and continuous learning
Support crisis management activities, including participation in tabletop exercises and real-world incident coordination
Ensure alignment with regulatory, legal, and compliance requirements related to incident response and breach handling
Drive integration between detection engineering, threat intelligence, and response to enhance overall security effectiveness
Proactively hunt for threats and integrate intelligence to anticipate attacks
Develop and refine detection content and rules (e.g., SIEM, EDR) to map against adversary tactics
Identify gaps in current capabilities and lead initiatives to enhance tooling, automation, and operational maturity
Build and maintain a strong collaboration with all are strategic MSSP and security vendors to enhance security operations and fully utilise available resources and expertise
Produce and present executive-level reporting, including incident trends, root cause analysis, and business impact assessments
Develop and maintain a repeatable incident orchestration standard to regular security incident tickets

Requirements

10+ years of experience in cybersecurity, with significant hands-on involvement in Incident Response and Detection & Response functions
Demonstrated experience leading and managing IR or SOC teams in complex environments
Strong expertise in incident response methodologies, digital forensics, threat hunting, and attacker tactics, techniques, and procedures (TTPs)
Solid understanding of security technologies (EDR, SIEM, SOAR), network protocols, operating systems, and enterprise infrastructure
Proven ability to translate technical findings into business-relevant insights and communicate effectively with senior stakeholders
Experience developing and operationalizing playbooks, detection use cases, and response frameworks
Strong analytical and problem-solving capabilities, with attention to detail under pressure
Ability to lead in high-stress situations, make informed decisions quickly, and manage competing priorities
Experience fostering a high-performing team culture focused on collaboration, ownership, and continuous improvement
Excellent written and verbal communication skills, including experience delivering executive briefings
Bachelor’s or Master’s degree in Cybersecurity, Information Technology, or a related discipline - a plus
Relevant certifications such as GCIH, GCFA, GSOM, or equivalent industry-recognized credentials - a plus

Nice to have

Bachelor’s or Master’s degree in Cybersecurity, Information Technology, or a related discipline
Relevant certifications such as GCIH, GCFA, GSOM, or equivalent industry-recognized credentials

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Incident Response Lead - Global Security

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