Incident Management Tier 2 Intern Jobs

Incident Management Tier 2 Internship

Incident Management Tier 2 Internship at Hewlett Packard Enterprise, a global ed...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Pursuing Degree in Systems Engineer (networking information, data networking)
Knowledge of networking technologies including the OSI Model, IP addressing, network routing, Wi-Fi and authentication
Any of Networking Fundamentals required (CCNA, ARUBA or JUNIPER) or Relevant College Studies in Technical Fields
English level 90%
Excellent verbal and written communication skills
Excellent analytical and problem-solving skills
Great customer service skills
Relevant industry qualification where applicable
Software and hardware knowledge of computing, storage and peripheral devices

Job Responsibility

Successfully resolve networking technical issues (hardware and software) wire and wireless from incoming internal alerts and external businesses contacts
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products
Use networking tools to proactively assist Network as a Service (NaaS) customers in avoiding or reducing network problems
Ability to understand and work in an organization that is modeled on an Information Technology Information Libraries (ITIL) framework
Ability to work accurately and drive organizational results that are required by our customer Statement of Work (SOW)

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits that supports physical, financial and emotional wellbeing

Fulltime

Technical Application Administrator

The job involves managing and administering the Gilbarco’s Insite 360 Forecourt ...

Location

United States of America , Tempe

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Proficient in system configuration and administration, with a solid understanding of monitoring systems, and preferably petroleum retail technology
Proficient in basic Office platform tools – Excel, Word, Power point
Technical knowledge of Petroleum Retail store systems (Fuel Dispensers, POS, etc..) systems is preferred
Strong analytical and problem-solving skills with a methodical approach to troubleshooting
Excellent communication skills to work with both technical and non-technical teams
Strong interpersonal skills with a customer-service orientation
Self-motivated, with the ability to work independently and as part of a collaborative team
Keen attention to detail with excellent multi-tasking skills
Ability to effectively prioritize and execute tasks in a high-pressure environment
Bachelor’s degree in information technology, Computer Science, Engineering, or a related field, or equivalent experience

Job Responsibility

Administer and configure CK Insite 360 Forecourt Instance to align with the organization’s operational needs
Ensure that all eligible sites and forecourt devices are accurately integrated and monitored within the CK’s Insite 360 system
Maintain and update system configurations, including device profiles, alerts (as needed), Software and firmware versions, Key versions
Develop & administer Site on- boarding / Off boarding processes
Continuously monitor the Insite 360 system's performance to ensure the uptime and health of critical infrastructure such as fuel dispensers
Work with Invenco to Implement and execute proactive measures to identify and mitigate performance issues or potential system failures
Provide tier 3 level support for troubleshooting and resolving system-related incidents and service requests
Investigate and resolve technical issues related to the Insite 360 system, including integration issues with forecourt devices or network connectivity
Collaborate with internal teams and vendors (e.g., Gilbarco, third-party vendors) to resolve complex technical issues
Manage user accounts, roles, and access permissions within the Insite 360 application, ensuring security and compliance with internal policies

What we offer

Employment stability
A dynamic, challenging working environment
A complete range of benefits
Group Insurance
Chance to enroll in retirement plan and/or share purchase plan
Employee Discount program and much more

Fulltime

DevOps Engineer

As a DevOps Engineer, you will bring all of the diverse forces together, bridgin...

Location

Philippines , Makati

Salary:

Not provided

LawAdvisor Ventures Ltd.

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science field or equivalent
Minimum 2 years of experience in cloud platform technologies – AWS
Experience with at least one scripting tools (Terraform, UNIX shell, etc.)
Experience using an operational ticketing system to record changes and work history details such as Jira
Demonstrated ability to support and administer high-volume pre-release and production environments for internal-facing applications
Knowledge of disaster recovery concepts to effectively respond to incidents and mitigate disasters
Experience supporting advanced storage system software (Replication, Point-in-time Restoration, Tiered Backup strategies)
Tangible understanding of the best and worst security practices, concepts, and real-world applications
Experience working within an agile framework
A roll-up-your-sleeves attitude: be an independent self-starter possessing excellent time management skills and be able to manage multiple implementation activities simultaneously

Job Responsibility

Be at the core of the company’s technological systems: you will be accountable in the team for technical decision making, defining successful outcomes, and owning engineering execution
Be compelled to have a know-how of your product's features and clients’ pain points to be able to devise its infrastructure requirements, which you will translate to drop-in solutions
Establish a platform strategy that provides observability, layers of redundancy and limits the blast radius in the event of systems failure
Work alongside a team of talented engineers, designers, product managers and quality assurance specialists to direct priorities and ensure successful execution
Create and maintain a set of tools and workflows to allow engineers to ship code to production in an efficient and reliable manner
Perform cross-functional tasks supporting business projects, infrastructure projects, change management with our various infrastructure platforms (database, operating systems, application teams) as it pertains to implementation, configuration, troubleshooting, and upgrades
Lead implementation of compliance and security frameworks (ISO 27001, Cyber Essentials), ensuring platform systems and processes meet regulatory and data protection standards
Maintain a high standard of code quality and standards by evaluating, approving, and offering feedback on code submissions from your colleagues
Convey complex technical concepts clearly and succinctly because of your impeccable, top-class communications skills
Always on a lookout for new technologies: identify new and emerging technologies for adoption, drive consistent code reviews, propose changes where needed

What we offer

A highly-skilled, driven and dedicated team
Competitive salary: We strive to always provide industry market rates
Continuous learning and development: whether by way of conferences, online courses, or further study, we’re here to support your personal and professional growth
Company retreats
A direct line with our key users and influential high-level stakeholders (investors, advisors, and other relevant members) to use as and when needed

Technology Services Engineer – Data Protection & Disaster Recovery

Immediate need for a Data Protection & Disaster Recovery Technical Services Engi...

Location

United States , Alpharetta, Georgia

Salary:

Not provided

Tier4 Group

Expiration Date

Until further notice

Requirements

2+ years in an MSP setting focused on backup/DR and Windows server environments
Deep Veeam proficiency
Solid grounding in Windows Server/AD, virtualization (preferably Hyper-V, working knowledge of VMware), storage (SMB/NFS, iSCSI), networking basics, and change control
PowerShell and basic API/JSON skills to automate deployments, checks, and reports
Security & compliance mindset: RBAC/least privilege, MFA, encryption in transit/at rest, audit artifacts for SOC 2/HIPAA
Excellent documentation and incident communications
willing to support maintenance windows/on-call

Job Responsibility

Own backup, restore, and resiliency outcomes for all MSP clients
act as the primary technical liaison for backup/DR platforms and service delivery
Veeam platform ownership: design, configure, and maintain Veeam Backup & Replication (SOBR, backup copy, replication, Instant Recovery, SureBackup labs)
manage repositories, retention, encryption, and job health
Immutable off-site copies: build and operate (bucket policies, retention/immutability, lifecycle/usage controls) as the off-site tier
Monitoring & compliance reporting: implement and tune end-to-end success/failure monitoring, alerting/escalation, daily health checks, and compliance evidence packs
3-2-1 architectures: design and run three-copy / two-media / one off-site strategies using NAS appliances (QNAP/Synology) for local copy and off-site
document RPO/RTO per workload
Recovery testing & documentation: execute regular restore drills (file/VM/app-item, Instant Recovery, SureBackup verification), record results, and maintain DR runbooks with clear owners and contact trees
Incident response & escalation: lead backup/restore and DR events (containment, comms, status cadence, executive updates), perform RCA, and drive corrective and preventive actions

What we offer

Competitive salary
comprehensive benefits (medical, dental, vision, life, disability, 401(k) match)
robust PTO

Fulltime

New

Electrical Maintenance Engineer

A large national FM and maintenance company is looking for an experienced Electr...

Location

United Kingdom , Fareham

Salary:

37000.00 - 38000.00 GBP / Year

Randstad

Expiration Date

January 22, 2026

Requirements

17th edition and 18th edition and electrical installations and 2391/equivalent
Electrical building maintenance experience
Driving Licence

Job Responsibility

Carry out all PPM's and reactive works on site
Ensure all work is carried out in line with task schedules and industry best practices
Ensure the responsible sites are fully compliant and follow industry best practices.
Daily monitoring and responsibility of all main plant and equipment within buildings
Establish and maintain a good working relationship with all employees and clients
Maintain the professional image always, and promote services.
Ensure all subcontractors are appropriately supervised, and comply with contractual commitments, and site operating processes.
Ensure you manage the site logbook system and all paperwork is kept up to date
To oversee the management of the on-site CAFM and Concept systems and ensure all PPM and reactive tasks are completed within SLA.
Receiving client issues and resolving these issues effectively without disruption to business or compromising client relationships.

What we offer

Competitive salary up to £38,000 per annum
Progression and ongoing Training
26 days Holiday + 8 Bank Holidays
Mon - Fri(Flexible 8 hours)
Parking onsite
Pension
Company benefits

Fulltime

New

Platform Engineer - Cloud

Join us as a Platform Engineer - Cloud at Barclays, responsible for supporting t...

Location

India , Pune

Salary:

Not provided

barclays

Expiration Date

Until further notice

Requirements

Expert understanding of data lake and warehouse
Broad knowledge of public cloud services
Good understanding of data governance methodologies
Strong written and verbal communication skills demonstrating a collaborative approach across a range of stakeholders, including senior colleagues
Proven team player, supporting colleagues to achieve team objectives
Critical thinking

Job Responsibility

Build and maintenance of data architectures pipelines that enable the transfer and processing of durable, complete and consistent data
Design and implementation of data warehoused and data lakes that manage the appropriate data volumes and velocity and adhere to the required security measures
Development of processing and analysis algorithms fit for the intended data complexity and volumes
Collaboration with data scientist to build and deploy machine learning models

What we offer

Competitive holiday allowance
Life assurance
Private medical care
Pension contribution

Fulltime

New

Senior Support Engineer

Senior Support Engineer - Korean Speaking. Working at Atlassian. Atlassians can ...

Location

South Korea

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

8+ years of experience in support, software services, and/or system administration for a large end-user community
2+ years of experience working with enterprise customers in a high touch model
Database skills, with the expertise to write and update SQL queries with ease
Expertise to write Scripts (Python, bash/shell)
Experience with SSO, SAML, LDAP, Active Directory, SSL, etc
Experience with Splunk
Experience with APIs and REST calls
Worked with different operating systems, such as Linux, Unix, and Windows.
Knowledge of networks
Experience supporting Java, especially the JVM components

Job Responsibility

Own, troubleshoot, and solve customer technical issues, using collaboration, troubleshooting best practices, root cause analysis, and transparency within and across teams
Escalate issues in a timely manner according to Standard Operating Procedures
Provide technical support through different channels (tickets, phone calls, and screen shares) with customers, jumping on calls as needed to provide updates
Be the point person in handling escalations, using your soft skills and your knowledge as a subject matter expert, to help resolve issues for our customers
Perform case reviews to identify trends and improvement areas, allowing you to develop action plans for support engineers
Use your operational experience to identify trends, guide team tactics, and contribute to continuous improvement projects
Understand customer use cases and advocate for their needs to influence feature requests and bug fixes
Create and review knowledge-based articles, standard operating procedures and best practices, and documentation for both end-users and the global support team
Ramp up quickly on new technologies and how to use them in a customer-facing environment
Work with our diverse teams, sharing best practices, driving operational improvements, and living our Atlassian values

What we offer

Atlassians can choose where they work – whether in an office, from home, or a combination of the two
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.

Fulltime

New

File clerk - junior

Are you someone who enjoys staying organized? Do you take pride in accuracy and ...

Location

Canada , Montreal

Salary:

Not provided

Randstad

Expiration Date

February 23, 2026

Requirements

Excellent oral and written communication skills in both French and English
Strong organizational skills with the ability to manage and prioritize tasks
High attention to detail and accuracy
Ability to handle physical tasks
Strong and effective organizational and time management skills with the ability to manage multiple priorities

Job Responsibility

Conducting an inventory of files
Transferring paper files into boxes and attaching accurate labels
Assembling shipping boxes and lifting/moving files and filled boxes (approx. 10–15 lbs)
Ensuring accuracy and attention to detail throughout the process
Maintaining strong organizational practices

What we offer

Career advancement options
Being a part of a great team

Fulltime

Incident Management Tier 2 Intern

Hewlett Packard Enterprise

Location:
Costa Rica , Heredia

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
November 12, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Incident Management Tier 2 Internship

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Incident Management Tier 2 Intern

Hewlett Packard Enterprise

Location:Costa Rica , Heredia

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:November 12, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Incident Management Tier 2 Intern

Incident Management Tier 2 Internship

Technical Application Administrator

DevOps Engineer

Technology Services Engineer – Data Protection & Disaster Recovery

Electrical Maintenance Engineer

Platform Engineer - Cloud

Senior Support Engineer

File clerk - junior

Location:
Costa Rica , Heredia

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
November 12, 2025