Incident Management Engineer

• Develop a deep understanding of Palantir’s product and delivery ecosystem
• Collaborate with customer-facing, product, and infrastructure teams on the development and deployment of scalable, reliable software for our customers
• Diagnose, resolve, and prevent issues encountered in the field
• Reduce the operational overhead of responding to critical incidents at Palantir through investments in tooling, process, and automation
• Take part in a 24/7 on-call rotation responsible for coordinating Palantir’s response to mission-critical incidents, ensuring efficient resolution with minimal customer impact

• Background in Computer Science, Engineering, Information Systems, Incident Management, or other technical field
• Willingness and interest to travel to other Palantir locations on occasion

Experience with scripting, automation, or data analysis a plus

• Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance
• Employees are automatically covered by Palantir’s basic life, AD&D and disability insurance
• Commuter benefits
• Relocation assistance
• Take what you need paid time off, not accrual based
• 2 weeks paid time off built into the end of each year (subject to team and business needs)
• 10 paid holidays throughout the calendar year
• Supportive leave of absence program including time off for military service and medical events
• Paid leave for new parents and subsidized back-up care for all parents
• Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation
• Stipend to help with expenses that come with a new child
• Employees can enroll in Palantir’s 401k plan