Incident Management Engineer Job at Palantir Technologies (London)

Manager, Site Reliability Engineering and Incident Management

Planet DDS is seeking a Manager, Site Reliability Engineering and Incident Manag...

Location

United States , Atlanta

Salary:

118000.00 - 160000.00 USD / Year

Planet DDS

Expiration Date

Until further notice

Requirements

7+ years in SRE, DevOps, or Infrastructure roles
3+ years in Incident Management leadership
Deep understanding of reliability, scalability, and performance optimization
Multi-cloud expertise in AWS, Azure, or GCP
Understanding of DNS, load balancing, firewalls, and compliance frameworks
Knowledge of fundamental cloud security (e.g., identity and access management, firewalls)
Deep understanding of logging and monitoring and security best practices
Strong collaboration and communication skills
Bachelor’s Degree in a relevant major or equivalent years of experience is a plus

Job Responsibility

Lead and mentor a team of SREs and Incident Managers
Foster a culture of reliability, accountability, and continuous improvement
Collaborate with engineering teams to design resilient platform architectures
Oversee the incident response process for outages and service disruptions
Ensure timely detection, escalation, and resolution of incidents
Drive post-incident reviews (PIRs) and root cause analysis
Implement improvements based on lessons learned to prevent recurrence
Mature and enforce best practices for incident response and runbooks
Automate operational tasks to reduce toil and improve efficiency
Maintain observability tools (monitoring, alerting, logging)

Fulltime

Senior Engineering Manager - Privacy Engineering

Atlassian helps teams everywhere change the world through the power of software,...

Location

India , Bengaluru

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

A track record of delivering projects on time, in scope, and within quality goals in an Agile/Lean environment
Experience driving changes and establishing processes through company-wide initiatives
5+ years of software, infrastructure, privacy, or security engineering experience, preferably at a similar scale enterprise
8+ years managing and growing engineers and/or managers
Experience providing actionable feedback and coaching engineers
Excellent interpersonal skills with both technical and non-technical audiences
Experience building SaaS software with a focus on operational excellence
Experience collaborating with legal stakeholders on a global scale

Job Responsibility

Be a people manager for your engineers (~10-15 people)
Own the delivery of critical projects, multiple streams of work at once, mainly focusing on: Build Privacy Tools: Create systems to make privacy checks part of the product design process and SDL
Work with Experts: Collaborate with legal, data governance, and compliance teams
Achieve Certifications: Help Atlassian get recognized privacy certifications like ISO 27701
Closely collaborate with key stakeholders in the USA, Australia, and India to understand the key certification, legal, and privacy requirements while maintaining a deep understanding of our products and platform capabilities
Lead your team through incidents and high operational load, navigate ambiguity, and make trade-offs and hard decisions
Develop adequate processes and practices and work with leaders across the company to mature Atlassian’s privacy posture through high-quality data and scaling solutions

What we offer

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more

Fulltime

Engineering Manager, Evidence Local

At Axon, our mission is to protect life and preserve truth. As an Engineering Ma...

Location

Vietnam , Ho Chi Minh City

Salary:

Not provided

Axon

Expiration Date

Until further notice

Requirements

6+ years of professional software engineering experience (ideally in product-focused environments)
3+ years as an engineering manager/lead, including direct people management and development
Demonstrated experience in architectural design and distributed systems, paired with a deep focus on resiliency engineering, operational excellence, and architectural vision
Proven success leading teams to deliver complex, ambiguous projects on time and to spec
Demonstrated ability to improve engineering processes across security, quality, releases, and incident management
Excellent communication and collaboration skills
comfortable working with global teams

Job Responsibility

Build and lead a high-performance engineering team in Ho Chi Minh City, developing talent, mentoring future leaders, and creating an environment where AI-enabled engineering excellence thrives
Drive end-to-end technical execution for major product initiatives, roadmap-defining features, and contract-critical capabilities - from large-scale deployments and advanced security to device interoperability and cloud/on-prem hybrid operational workflows
Drive the scalability, resilience, and reliability of a mission-critical platform, ensuring it performs flawlessly from small single-server agencies to complex, multi-node, large-scale environments supporting thousands of devices and real time capabilities
Collaborate deeply across Axon’s global engineering organization, advocating for the needs of AEL, influencing cross-team architecture, and driving alignment on shared outcomes
Partner with product and global cross-functional stakeholders to define the roadmap, priorities, and key customer requirements, balancing feature development with operational excellence
Oversee operational and on-call processes, own production health, escalations, incident response, and post-incident reviews
Champion a deep understanding of customer workflows, pain points, and operational environments, ensuring engineering decisions are grounded in real-world use cases

What we offer

Medical and Dental Insurance and cover your family up to 3 members
Vision Insurance
Robust Paid Time Off policy
Bonuses
Lunch allowance
Cell phone stipend
Free LinkedIn Learning/Udemy account
Access to 24/7 online emotional and mental support
Gym membership
Free parking

Fulltime

Engineering Manager

Checkr is looking for an Engineering Manager to lead the Customer Dashboard Expe...

Location

United States , San Francisco

Salary:

233000.00 - 274000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

4+ years as an engineering manager, ideally leading a front-end/UI or growth engineering team
8+ years as an engineer
exceptional verbal and written communication skills
strong skills in critical thinking, decision making, problem-solving, and attention to detail
experience managing quality incidents as both a technical lead and communication lead
experience working on products at scale, and understanding the data, legal, human impact, and technical nuances of supporting highly regulated products
strong experience with TDD, pair programming, and agile methodologies
deep understanding of service architecture and system design as well as lean software development principles
ability to make high-level prioritization decisions quickly and thoughtfully
backbone to make tough decisions when necessary

Job Responsibility

drive technical vision for the team that motivates and excites the team for the next chapter
partner closely with product management to build new features and enhance existing ones
work with the team to reduce technical debt and sustainably scale our architecture
build relationships with cross-functional teams and drive results with them
nurture and grow team members based on their career aspirations
hire best of the talent and continue to raise the bar for the team
represent the team in planning and product meetings
optimize engineering processes and policies to drive velocity and quality

What we offer

a fast-paced and collaborative environment
learning and development allowance
competitive compensation and opportunity for advancement
100% medical, dental, and vision coverage
up to 25K reimbursement for fertility, adoption, and parental planning services
flexible PTO policy
monthly wellness stipend
home office stipend
in-office perks such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages

Fulltime

Senior Manager - Engineering Operations

At Mercury, we build products that help startups and growing companies manage th...

Location

United States; Canada , San Francisco; New York; Portland

Salary:

239000.00 - 298900.00 USD / Year

Mercury

Expiration Date

Until further notice

Requirements

6+ years of experience in Engineering Operations, Technical Program Management, Engineering Chief of Staff, or adjacent leadership positions in a fast-paced tech company
A background in software engineering, with demonstrated success in shaping Engineering-wide or company-wide strategy through operational leadership
Experience managing complex engineering programs and initiatives at scale, and measuring impact through data
Experience bringing structure to ambiguity, managing through influence, and enabling senior ICs and managers to do their best work
Thoughtful systems thinking—you’re able to take a holistic view of the situation or engage with the details, depending on the need of the hour
Communicate clearly and with care, whether facilitating a leadership offsite, drafting an all-hands update, or aligning multiple teams around shared goals

Job Responsibility

Drive the planning and execution of strategic initiatives across Engineering—which may cover hiring, onboarding, metrics, budgeting, and tooling—working closely with leadership to turn ideas into scalable systems
Design and execute programs to enable and expand AI adoption for coding assistance and in-product features
Partner with our Strategic Operations team to improve core processes like planning cycles and incident management to help Engineering execute effectively and adapt with scale
Act as orchestrator and glue for department-wide initiatives such as tech debt paydown projects, architectural investments, or improvements to the hiring process
Overall: build an environment of operational excellence—using data, context, and collaboration to raise the bar for how we work

What we offer

base salary
equity (stock options)
benefits

Fulltime

Incident Management Tier 2 Internship

Incident Management Tier 2 Internship at Hewlett Packard Enterprise, a global ed...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Pursuing Degree in Systems Engineer (networking information, data networking)
Knowledge of networking technologies including the OSI Model, IP addressing, network routing, Wi-Fi and authentication
Any of Networking Fundamentals required (CCNA, ARUBA or JUNIPER) or Relevant College Studies in Technical Fields
English level 90%
Excellent verbal and written communication skills
Excellent analytical and problem-solving skills
Great customer service skills
Relevant industry qualification where applicable
Software and hardware knowledge of computing, storage and peripheral devices

Job Responsibility

Successfully resolve networking technical issues (hardware and software) wire and wireless from incoming internal alerts and external businesses contacts
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products
Use networking tools to proactively assist Network as a Service (NaaS) customers in avoiding or reducing network problems
Ability to understand and work in an organization that is modeled on an Information Technology Information Libraries (ITIL) framework
Ability to work accurately and drive organizational results that are required by our customer Statement of Work (SOW)

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits that supports physical, financial and emotional wellbeing

Fulltime

Engineering manager

Lead and grow a high-performing engineering team in a dynamic, innovative enviro...

Location

Japan , Tokyo

Salary:

12000000.00 - 20000000.00 JPY / Year

Randstad

Expiration Date

March 06, 2026

Requirements

Bachelor's Degree in Computer Science, Engineering, or a related field (or equivalent experience)
5+ years of experience in Engineering Management, managing teams of 5+ engineers
Strong technical background in software development (mobile or web technologies a plus)
Experience leading large-scale projects across multiple teams
Proven ability to implement Agile methodologies
Excellent communication skills in English and Japanese
Experience with cloud technologies (AWS, GCP, Azure) preferred
Experience with DevOps and CI/CD practices
Knowledge of security best practices
Willingness to travel occasionally for collaboration

Job Responsibility

Lead and mentor a team of engineers in Architecture, Infrastructure, and Operations
Establish and refine Agile workflows, driving continuous improvement
Recruit and onboard top engineering talent to support growth
Lead integration efforts with key partners and platforms
Drive DevSecOps best practices, ensuring robust security
Oversee CI/CD pipeline management for efficiency and reliability
Oversee production support and system health monitoring
Establish effective incident management processes

What we offer

健康保険
厚生年金保険
雇用保険
休憩室
更衣室
12.50% bonus

Fulltime

Incident Management Tier 2 Intern

Incident Management Tier 2 Internship at Hewlett Packard Enterprise. Students pu...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Pursuing Degree in Systems Engineer (networking information, data networking)
Knowledge of networking technologies including the OSI Model, IP addressing, network routing, Wi-Fi and authentication
Networking Fundamentals required (CCNA, ARUBA or JUNIPER) or Relevant College Studies in Technical Fields
English level 90%
Excellent verbal and written communication skills in language to be supported
Excellent analytical and problem-solving skills
Great customer service skills
Relevant industry qualification where applicable
Software and hardware knowledge of computing, storage and peripheral devices
Familiarity with network circuits, switching equipment, SDWAN technology and satellite communications

Job Responsibility

Successfully resolve networking technical issues (hardware and software) wire and wireless from incoming internal alerts and external businesses contacts
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products
Use networking tools to proactively assist Network as a Service (NaaS) customers in avoiding or reducing network problems
Proactively assist internal or external businesses and end users to avoid problem occurrence
Ability to understand and work in an organization that is modeled on an Information Technology Information Libraries (ITIL) framework
Ability to work accurately and drive organizational results that are required by our customer Statement of Work (SOW)

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment

Parttime

Incident Management Engineer

Palantir Technologies

Location:
United Kingdom , London

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 18, 2026

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