CrawlJobs Logo

Incident Management Engineer German Speaker

vodafone.com Logo

Vodafone

Location Icon

Location:
Egypt , Cairo

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

We are seeking a BTS Incident Management Engineer to resolve technical issues related to Vodafone Germany’s fixed products, including Internet, MPLS, VOIP, and cloud solutions for enterprise customers. This role operates in a dynamic, customer-critical environment and requires strong problem-solving skills and collaboration with internal teams and external partners.

Job Responsibility:

  • Troubleshoot, identify, and resolve faults for Vodafone Germany enterprise customers
  • Ensure incidents are resolved within SLA and meet agreed KPIs
  • Collaborate with internal competence teams, carriers, and third parties to resolve tickets
  • Work on a 24/7 rotational shift basis, including weekends and public holidays

Requirements:

  • 0–2 years of experience in troubleshooting and network operations for IP complex solutions
  • Basic IP and voice knowledge
  • Experience in routing, switching, and IP services (DNS, DHCP, etc.)
  • Fluent in German (written and spoken) – minimum C1 level
  • Excellent customer orientation and strong communication skills
  • Strong analytical skills

Nice to have:

Familiarity with Vodafone fixed, mobile, and convergence products

What we offer:
  • Opportunity to work in a dynamic, customer-focused environment
  • Exposure to cutting-edge technologies in IP, VOIP, and cloud solutions
  • Collaborative culture with global teams and partners
  • Continuous learning and development opportunities

Additional Information:

Job Posted:
January 22, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Incident Management Engineer German Speaker

New

Incident Management Engineer German Speaker

We are seeking a BTS Incident Management Engineer to resolve technical issues re...
Location
Location
Egypt , Cairo
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Requirements
Requirements
  • 0–2 years of experience in troubleshooting and network operations for IP complex solutions
  • Basic IP and voice knowledge
  • experience in routing, switching, and IP services (DNS, DHCP, etc.)
  • Fluent in German (written and spoken) – minimum C1 level
  • Strong analytical skills
  • Excellent customer orientation and strong communication skills
Job Responsibility
Job Responsibility
  • Troubleshoot, identify, and resolve faults for Vodafone Germany enterprise customers
  • Ensure incidents are resolved within SLA and meet agreed KPIs
  • Collaborate with internal competence teams, carriers, and third parties to resolve tickets
  • Work on a 24/7 rotational shift basis, including weekends and public holidays
What we offer
What we offer
  • Opportunity to work in a dynamic, customer-focused environment
  • Exposure to cutting-edge technologies in IP, VOIP, and cloud solutions
  • Collaborative culture with global teams and partners
  • Continuous learning and development opportunities
  • Fulltime
Read More
Arrow Right
New

IPPS CF Support Engineer German Speaker

We are seeking a skilled professional to resolve complex and escalated technical...
Location
Location
Egypt , Giza
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Requirements
Requirements
  • Minimum 2 years’ experience in troubleshooting and technical support for complex solutions
  • Advanced knowledge of fixed and TV products, including routing, switching, and IP services
  • Fluent in German (C1 level) and English, both written and spoken
  • Strong analytical and communication skills with a customer-oriented mindset
  • Ability to support new team members in complex scenarios
  • CCNA certification is preferred
  • Bachelor’s degree in Computer or Telecommunications Engineering or related field
Job Responsibility
Job Responsibility
  • Act as a technical and process reference for junior incident managers
  • Handle long-running and complex tickets, ensuring resolution within SLA and KPI targets
  • Perform fault identification and resolution for Vodafone Germany customers
  • Collaborate with internal competence teams and third parties to resolve incidents
  • Manage end-to-end customer incidents from initial contact to resolution
  • Deliver exceptional customer experience measured by NPS and feedback
  • Work on a 24/7 rotational shift basis, including weekends and public holidays
What we offer
What we offer
  • Advanced troubleshooting techniques for fixed and TV networks
  • Cross-functional collaboration and stakeholder management
  • Process optimisation and incident management best practices
  • Deep understanding of Vodafone’s product portfolio and tools
  • Fulltime
Read More
Arrow Right
New

IPPS CF Support Engineer German Speaker

We are seeking a skilled professional to resolve complex and escalated technical...
Location
Location
Egypt , Giza
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Requirements
Requirements
  • Minimum 2 years’ experience in troubleshooting and technical support for complex solutions
  • Advanced knowledge of fixed and TV products, including routing, switching, and IP services
  • Fluent in German (C1 level) and English, both written and spoken
  • Strong analytical and communication skills with a customer-oriented mindset
  • Ability to support new team members in complex scenarios
  • CCNA certification is preferred
  • Bachelor’s degree in Computer or Telecommunications Engineering or related field
Job Responsibility
Job Responsibility
  • Act as a technical and process reference for junior incident managers
  • Handle long-running and complex tickets, ensuring resolution within SLA and KPI targets
  • Perform fault identification and resolution for Vodafone Germany customers
  • Collaborate with internal competence teams and third parties to resolve incidents
  • Manage end-to-end customer incidents from initial contact to resolution
  • Deliver exceptional customer experience measured by NPS and feedback
  • Work on a 24/7 rotational shift basis, including weekends and public holidays
What we offer
What we offer
  • Opportunity to work on advanced technical solutions and cutting-edge technologies
  • Exposure to international markets and collaboration with global teams
  • Career growth through continuous learning and development programmes
  • A dynamic and inclusive work environment that values innovation and teamwork
  • Fulltime
Read More
Arrow Right
New

IPPS CF Support Engineer German Speaker

We are seeking a skilled professional to resolve complex and escalated technical...
Location
Location
Egypt , Giza
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Requirements
Requirements
  • Minimum 2 years’ experience in troubleshooting and technical support for complex solutions
  • Advanced knowledge of fixed and TV products, including routing, switching, and IP services
  • Fluent in German (C1 level) and English, both written and spoken
  • Strong analytical and communication skills with a customer-oriented mindset
  • Ability to support new team members in complex scenarios
  • CCNA certification is preferred
  • Bachelor’s degree in Computer or Telecommunications Engineering or related field
Job Responsibility
Job Responsibility
  • Act as a technical and process reference for junior incident managers
  • Handle long-running and complex tickets, ensuring resolution within SLA and KPI targets
  • Perform fault identification and resolution for Vodafone Germany customers
  • Collaborate with internal competence teams and third parties to resolve incidents
  • Manage end-to-end customer incidents from initial contact to resolution
  • Deliver exceptional customer experience measured by NPS and feedback
  • Work on a 24/7 rotational shift basis, including weekends and public holidays
What we offer
What we offer
  • Opportunity to work on advanced technical solutions and cutting-edge technologies
  • Exposure to international markets and collaboration with global teams
  • Career growth through continuous learning and development programmes
  • A dynamic and inclusive work environment that values innovation and teamwork
  • Fulltime
Read More
Arrow Right
New

Business Execution Consultant

Wells Fargo is seeking a Business Execution Consultant. Participate in a variety...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
https://www.wellsfargo.com/ Logo
Wells Fargo
Expiration Date
January 27, 2026
Requirements
Requirements
  • 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Experience as BA / Project coordinator
  • 2-3 years on Agile team experience
  • Excellent verbal & written communication
  • Ability to remediate situations in a very timely fashion
  • Ability to recognize change and excellent skills to re prioritize based on stakeholder and customer feedback and translate to the team
  • Product Owner/ Product Manager SAFe 5 certification or equivalent
  • Any leadership certifications
Job Responsibility
Job Responsibility
  • Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives
  • Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics
  • Determine areas of strength or Business Execution opportunity within defined scope of work
  • Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations
  • Utilize independent judgment to guide moderate risk deliverables
  • Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business
  • Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business
  • Collaborate and consult with leaders and executive management
  • Provide work direction to less experienced Strategy and Execution staff
  • Product Strategy, Roadmap & Vision- 15%
  • Fulltime
!
Read More
Arrow Right
New

Corporate Services Officer

We’re determined to define best practice for the future of corporate services. A...
Location
Location
Mauritius , Ebene
Salary
Salary:
Not provided
alterdomus.com Logo
Alter Domus
Expiration Date
Until further notice
Requirements
Requirements
  • You hold a university degree preferably in Accounting & Finance
  • You have between 2-3 years of relevant experience
  • You have good knowledge of regulation governing the global business sector
  • Knowledge of International Financial Reporting Standards (IFRS) would be an advantage
  • Listen and respond to customer request in a timely manner
  • Familiar with accounting, audit and tax compliance matter
  • You are fluent in English and French
  • Good written and verbal communication skills
  • Strong organisational and multi-tasking skills
  • Ability to check and maintain a high level of accuracy and attention to detail
Job Responsibility
Job Responsibility
  • Assist in performing the day to day transactions pertaining to the management of the clients’ affairs and ensure that same is executed in a timely manner and efficiently
  • Assist with the incorporation of entities in Mauritius including the internal process of onboarding clients
  • Convene, prepare and attend Board Meeting and AGMs of entities
  • Prepare and draft minutes of meeting and resolutions of entities
  • Liaise with local authorities (ROC, FSC, MRA etc…), banks and auditors regarding ongoing operational, administrative and audit matters
  • Perform bank account opening and attend to periodic KYC refresher performed by the banks
  • Process payment including on online platform
  • Keeping company books and preparing periodic reports like annual Administrator’s report
  • Assisting on the preparation of monthly Management Account and annual Financial Statement
  • Ensure Accounts, Financial Statements are audited within statutory deadline
What we offer
What we offer
  • Support for professional accreditations such as ACCA and study leave
  • Flexible arrangements, generous holidays and birthday leave
  • Continuous mentoring along your career progression
  • Detailed career pathway with structured support
  • Exclusive access to online learning
  • Active sports, events and social committees
  • Employee Assistance Program
  • Employee Share Plan
Read More
Arrow Right
New

Care Assistant

At Avery Healthcare, we are all about supporting the people who care for our res...
Location
Location
United Kingdom , Leeds
Salary
Salary:
12.25 GBP / Hour
averyhealthcare.co.uk Logo
Avery Healthcare Group Ltd.
Expiration Date
February 24, 2026
Requirements
Requirements
  • Ability to communicate effectively both verbally and in writing
  • Demonstrate initiative and be respectful towards the residents and other people in the home
  • Be an efficient worker who can carry reasonable instructions from other team members
  • Be able to be adaptive and flexible to cover a range of responsibilities at short notice
  • DBS Disclosure check
  • Proof of eligibility to work in the UK
Job Responsibility
Job Responsibility
  • Deliver high standards of personal care
  • Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect
  • Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner
  • Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident
  • Practicing safe systems of work across the range of task
What we offer
What we offer
  • Thorough induction and training programme
  • Opportunities to learn and develop throughout your career
  • Supportive and inspiring environment
  • Fulltime
Read More
Arrow Right
New

Expert Tools Engineer

Elsewhere Entertainment is looking for a talented Expert Tools Engineer to join ...
Location
Location
Poland , Warsaw
Salary
Salary:
Not provided
activision.com Logo
Activision
Expiration Date
Until further notice
Requirements
Requirements
  • A very solid knowledge of C++
  • A strong interest in game-specific tooling and pipelines, with hands-on experience developing tools for content creation
  • Knowledge of UI toolkits such as Qt, wxWidgets, WinForms, or similar frameworks, and the ability to build polished, intuitive interfaces
  • A solid understanding of design patterns used in games and tools
  • The ability to thrive as part of a creative team, collaborating across disciplines to deliver impactful solutions
  • A resourceful and innovative approach to solving complex challenges, paired with a positive, respectful, and team-first attitude
  • Strong time management and organizational methods to meet deadlines while maintaining high-quality results
  • Comfort with self-critique and openness to external feedback, using it to refine and improve your work
  • Strong English skills, both spoken and written, for effective collaboration and documentation
Job Responsibility
Job Responsibility
  • Designing, implementing, and maintaining robust tools for content creation and game development
  • Partnering with artists, designers, and engineers to deliver tools that meet their needs
  • Identifying opportunities for pipeline improvement that enhance productivity across teams
  • Developing and maintaining our proprietary UI framework
  • Providing technical guidance to team members, fostering growth and collaboration
  • Writing clean, reliable, and maintainable code
Read More
Arrow Right