Incentives & Investments Claim Capability Manager

The Incentives & Investments Claim Capability Manager is a critical role within Global Payouts, responsible for the end to end operational capability, control integrity, and continuous evolution of Microsoft’s Incentives and Investment Claims ecosystem. This role acts as the Claims capability owner and operational authority for claims processes that enable accurate, compliant, and timely partner payouts at global scale. The individual will partner closely with Finance, Sales, Engineering, Controls & Compliance, and vendor teams to ensure processes are well designed, audit ready, scalable, and lead our Autonomous Claims directive. The role plays a key part in operational excellence, risk management, and transformation, ensuring Microsoft can safely scale incentives programs while maintaining a strong compliance and control posture.