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We are looking for a driven, customer-focused Inbound Waste Sales Specialist to convert warm waste opportunities into profitable new business for Safetykleen. This is a telephone-based sales role focused on inbound waste enquiries, marketing-generated leads, customer referrals and allocated sales opportunities. You'll speak with prospective customers, understand their waste management needs, recommend the right Safetykleen solutions, prepare quotations and secure new contracts.
Contacting prospective customers to understand their waste management needs and business requirements, promoting the full range of Safetykleen waste solutions and services
Building strong relationships with decision-makers and key customer stakeholders
Preparing and issuing accurate quotations in line with company guidelines
Following up proactively, handling objections and negotiating confidently to maximise conversion and secure new business within agreed commercial guidelines
Keeping CRM records, pipeline activity and customer information accurate and up to date
Working closely with internal teams to support a smooth customer onboarding experience
Supporting marketing campaigns by following up leads and sharing useful customer feedback or market insight
Requirements
likely have experience in telesales, sales, customer service, lead conversion or a telephone-based customer role
enjoys converting warm leads into sales
confident speaking to customers over the phone
can build trust quickly with new customers and decision-makers
commercially aware and comfortable discussing pricing, value and solutions
can handle objections and negotiate professionally
works well to targets, KPIs and deadlines
organised, resilient and proactive with follow-up
keeps accurate CRM records and manages a sales pipeline well
strong communication skills and a positive, can-do attitude
Nice to have
waste, environmental services, industrial services or B2B sales experience
Experience using CRM systems, Microsoft Office or Microsoft Dynamics
What we offer
Salary £28,000 OTE £38-£40k per annum
Monday to Friday, no weekends, day shifts only
Healthcare from day 1
5% pension
3x life assurance
25 days’ holiday + bank holidays
Events, celebrations & prizes
employee recognition and referral schemes
Enhanced maternity & paternity pay
enhanced sick pay
EAP 24/7 helpline, corporate discounts, Virgin Active & Gymflex offers, Tastecard, retailer discounts, cycle to work