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Inbound Sales Development Representative

United States, New York · Job Posted February 18, 2026
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Job Description

We're looking for a Sales Development Representative to join our Inbound team.

Job Responsibility

  • Qualification of high quality inbound leads from a variety of sources including, website, chat, events, and trials.
  • Manage and optimize lead flows and pipelines using industry best practices, our CRM system and the latest tools.
  • Assist Sales and Marketing with projects that help drive revenue growth.
  • Work closely with AEs, SDR manager and Marketing team to generate pipeline.
  • Responsible for responding to every high quality lead within 5 minutes.
  • Successfully overcome prospective customer objections as well as answer initial questions.
  • Effectively utilize the lead qualification process as well as documenting sales information in Salesforce.
  • Assist Marketing with testing, execution, and reporting on lead quality
  • Responsible for meeting weekly goals and established metrics.
  • Utilize the sales tools provided and collaborate with Sales team members to schedule customer meetings

Requirements

  • Connection. We deliver exceptional experiences. We build enduring relationships with both internally and externally by listening, anticipating needs, doing what is right, and always going above and beyond.
  • Craftsmanship. We are lifelong learners. We approach our work with curiosity and an open mind. We constantly look for ways to improve our products and ourselves, never settling for good enough.
  • Grit. We run towards challenges. If something seems unsolvable, it unleashes our persistence, our creativity, and our ability to move through uncertainty to create a solution.
  • Energy. We embrace joy. We love what we do and bring our best selves to work each day. We seek to share our optimism and compassion with everyone around us.
  • You are fearless and get energy from talking to people.
  • You have a unique ability to reach prospects creatively and position solution/products.
  • You are eager to learn world-class sales practices and advance your career.
  • You are eager for the opportunity to apply your experience, knowledge and passion to help our organization grow/scale.
  • Desire to start a career as a sales executive, customer success rep or marketing professional
  • Excellent phone presence and interpersonal skills
  • Proven follow-up, time management skills, and able to manage multiple priorities simultaneously
  • Results oriented, capable of bringing prospects to the next step in the sales process
  • Experience in lead qualification, outbound prospecting and lead development management a plus
  • Experience with Salesforce.com and Outreach
  • Strong communication skills
  • ability to reach prospects creatively, position solution/products

Nice to have

Experience in lead qualification, outbound prospecting and lead development management a plus

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