This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Inbound Reservations Sales Agent assists our valued guests with booking new lodging, tour, and activity reservations. They also handle general customer inquiries and provide extraordinary, world-class service! Successful agents excel at building rapport; they are knowledgeable about our destinations and generate excitement for visiting our breath-taking properties!
Job Responsibility:
Assists our valued guests with booking new lodging, tour, and activity reservations
Handle general customer inquiries and provide extraordinary, world-class service
Excel at building rapport
Be knowledgeable about our destinations and generate excitement for visiting our breath-taking properties
Requirements:
Demonstrate a strong sales aptitude with ability to up-sell, cross-sell and overcome objections
Demonstrate excellent problem solving, complaint resolution and negotiation skills
Possess strong communication skills
Are passionate about delivering quality service and making a difference in the guest experience
Demonstrate a professional and polished demeanor with a positive, upbeat, and friendly personality
Can learn quickly and adapt to change in a fast-paced, high performance driven culture
Demonstrate exceptional habits of dependability and attendance
Possess strong computer skills, including proficiency in Microsoft Outlook, and internet browser
High School Diploma
Candidates must be based in the greater Phoenix area
Nice to have:
Previous hospitality experience providing sales or customer service in a call center environment
What we offer:
Potential for continued employment based on business needs and individual performance