Inbound/Outbound Queue Associate, CVS Health

CVS Health

Location:
United States, Remote

Category:
Customer Service

Contract Type:
Employment contract

Salary:

17.00 - 31.30 USD / Hour

Save Job

Apply Position

Job Description:

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues.

Job Responsibility:

Provide comprehensive healthcare management to facilitate delivery of appropriate quality healthcare
Promote cost effective outcomes
Improve program/operational efficiency involving clinical issues
Support comprehensive coordination of medical services including intake, screening and referrals to Aetna Medical Services Programs
Promote/support quality effectiveness of Healthcare Services

Requirements:

2-4 years of previous Customer Service experience
High school diploma or GED

Nice to have:

Medical Assisting
Medical office experience
Familiarity with medical terminology and concepts used in care management
Effective communicator
Strong customer service skills
Computer literacy
Ability to effectively communicate in a multi-disciplinary team

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation programs
Weight management programs
Confidential counseling
Financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
September 04, 2025

Expiration:
September 09, 2025

Employment Type:

Fulltime

Work Type:

Remote work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.

Inbound/Outbound Queue Associate