Inbound Contact Centre Adviser Job at 360 Resourcing Solutions (Manchester)

Inbound Contact Centre Adviser

Ready for a fresh start and a rewarding new role? If you’re friendly, reliable a...

Location

United Kingdom , Manchester

Salary:

26228.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Great customer service experience (contact centre or similar)
A professional, confident manner and excellent communication skills
The ability to support people sensitively over the phone
A strong commitment to equality and fairness

Job Responsibility

Carry out initial assessments of clients’ needs
Provide clear, basic advice and self-help information
Arrange further support where needed
Help clients understand their rights and the actions they can take

What we offer

Salary of £26,228
Full-time working week of 37.5 hours (Monday to Friday and no shifts)
Modern and comfortable City Centre location with free tea and coffee
Pension
Life Assurance
Cycle to Work Scheme
Employee Assistance Programme
Corporate Health Plan
Generous holiday entitlement of 25 days per year (in addition to bank holidays) rising to a maximum of 30 days with long service

Fulltime

Italian Speaking Customer Service Representative

As a Customer Service Representative with Foundever®, you’ll deliver professiona...

Location

United Kingdom

Salary:

13218.40 GBP / Year

Foundever

Expiration Date

Until further notice

Requirements

Excellent communication skills (verbal and written) to a fluent standard of English and Italian, with an ability to personalise communications
Previous customer service experience in a contact centre is highly advantageous
Passion for the fashion industry is also highly advantageous
Impeccable attention to detail and accuracy is needed at every level and aspect of the consumer journey
Strong organisational skills with the ability to prioritise tasks
Good computer literacy with working knowledge of Microsoft Word and Excel
Minimum typing speed of 20 words-per-minute (WPM) on a computer keyboard
Ability to remain calm in challenging situations, work on your own initiative, and under pressure to achieve deadlines
Ability to work flexibility as part of a wider team, seeing the bigger picture and recognising its impact on the customer experience

Job Responsibility

Respond to inbound customer enquiries by phone, email, and live chat in both Italian and English, ensuring care and efficiency
Develop and maintain a full knowledge of Client products and services
Transfer cases to another department or escalate to a senior member of staff as required
Ensure that cases and calls are logged in accordance with Client and Foundever® guidelines and procedures
Consult product manuals, advising customers of appropriate options and solutions

What we offer

Employee recognition platform
progression opportunities
award-winning culture
electronic equipment provided

Parttime

Client Engagement Executive

AFH Wealth Management is recruiting for a Client Engagement Executive for a 12 m...

Location

United Kingdom , Bromsgrove

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Excellent communication skills, especially listening
Self motivated with a confident telephone manner
Strong IT skills, including Outlook and MS Teams
Ability to multitask, switching between systems, managing calls, emails, and the customer journey database
Experience in a role where inbound and outbound calls are part of daily duties

Job Responsibility

Managing a high volume of inbound and outbound calls generated through marketing activity
Following communication scripts in line with FCA compliance
Identifying customer needs
Maintaining professional relationships with lead‑taking advisers to ensure fair distribution
Keeping accurate records of all customer conversations within the internal CRM
Meeting targets relating to the quality of conversations
Attending training sessions to continuously improve knowledge and performance
Any other reasonable request made by the Client Engagement Manager or Senior Management Team

What we offer

Flexible working & holidays
Competitive holiday allowance, with annual buy & sell scheme options and your birthday off
Additional holiday days for long service
Invited to annual Christmas and Summer parties
Contributory pension scheme with Royal London
Death-in-service benefit
Discretionary annual bonus, following completion of a year’s service
MediCash app for cashback on health and wellbeing initiatives
Tailored learning and development programmes
Shopping discounts

Fulltime

New

Banquet Manager

Directs and motivates team while personally assisting in providing high quality ...

Location

India , Pune

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the event management, food and beverage, or related professional area.

Job Responsibility

Manage banquet operations
Participate in and lead banquet teams
Ensure and provide exceptional customer service
Conduct human resources activities.

Fulltime

New

North America Proactive Large Deal Generation Pre-Sales Lead

NTT DATA is a trusted global innovator of business and technology services, help...

Location

United States , Plano

Salary:

225000.00 - 450000.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum 20 years of experience in program management, large deal enablement, strategic sales support, management consulting, business value consulting, value engineering, transformation strategy, or pursuit leadership within a top-tier consulting firm, global systems integrator, or large IT services provider
Minimum 15 years of experience developing and presenting value propositions, business cases, ROI/TCO analyses, executive investment cases, and strategic recommendations for senior stakeholders
MBA or a Bachelor’s degree in business, technology, engineering, or a related field

Job Responsibility

Lead and mentor a high-performing team of Client Value Advisors and Client Technology Architects
Identify and shape large, strategic opportunities within key accounts
Lead building out compelling value propositions, technology solutions, business cases, and executive narratives aligned to C-suite priorities
Partner with sales, practices, and industry experts to drive end-to-end opportunity shaping
Engage clients in a consultative manner, establishing trusted advisor relationships
Develop executive-ready deliverables including Technology Strategy, POVs, ROI/TCO models, and transformation roadmaps
Facilitate strategy sessions, account reviews, and executive briefings
Track and manage pipeline health, conversion, and pursuit progression
Coach teams on value articulation, storytelling, and consultative selling

What we offer

Medical, dental, and vision insurance with an employer contribution
Flexible spending or health savings account
Life and AD&D insurance
Short and long term disability coverage
Paid time off
Employee assistance
Participation in a 401k program with company match
Additional voluntary or legally-required benefits

Fulltime

New

B737 Non-Type Rated Pilot

Whether you're just starting out or already have experience on the flight deck –...

Location

Sweden

Salary:

Not provided

TUI

Expiration Date

Until further notice

Requirements

Unrestricted and valid EASA (frozen) ATPL license
Eligible for Zero Flight Time Training (ZFTT) on the B737 if not currently type-rated, in accordance with FCL.730.A*
Have completed a minimum of 500 hours flight time or 100 route sectors on a multi-pilot turbo-jet aeroplane certificated to the standards of CS-25 or equivalent airworthiness code or on a multi-pilot turbo-prop aeroplane having a maximum certificated take-off mass of not less than 10 tonnes or a certificated passenger seating configuration of more than 19 passengers
An MCC & AUPRT certificate
Valid ME/IR
Valid EASA Medical Class 1
Minimum ICAO English Language Proficiency level 4
Valid EU, Swiss or EEA passport that allows unrestricted worldwide travel and is valid for at least 6 months from your training start date
Legal right to live and work in Sweden without restrictions
Must pass aviation security background checks and meet all EU regulatory requirements for flight crew clearance. This may impact eligibility for candidates without long-term residence or work rights in the EU

Job Responsibility

As a First Officer, you will have significant responsibilities and will receive active mentoring from experienced Captains to help you advance in your career
operate across a diverse route network
collaborate closely with both cabin and ground teams to ensure safe, smooth journeys
bring strong flying skills, sound judgment, and a genuine passion for excellent service
show calm, capable leadership and bringing the TUI Airline spirit to life on every journey

What we offer

Continuous training & career development
Private medical insurance
Competitive salary & conditions
Work-life balance
Permanent, full‑time employment
Five‑weekly roster
Travel & health care benefits
Duty‑related travel expenses covered in full
Per diem allowances during duty and accommodation provided during layovers
Laundry reimbursement

Fulltime

New

Customer Care Associate

As a Customer Care Associate, you will be a leading Brand Ambassador serving as ...

Location

Philippines , Quezon City

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Demonstrated passion for customer satisfaction excellence and prior experience is a strong asset
English
Bilingual (French) an asset
Interactive customer service environment required
Related experience in the food and/or retail industry considered an asset
Strong and developed oral and written communication skills, including typing, spelling, and grammar
Demonstrated ability to implement change efforts
Ability to learn new skills/concepts and apply this knowledge quickly and accurately
Advanced knowledge of PCs and familiarity with system navigation
Positive attitude and demonstrated ability to get along with others

Job Responsibility

Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions
To fulfill customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times
Respond to complex customer inquiries and complaints in a highly informed, accurate and responsible manner in accordance with resources provided
Accurately complete appropriate documentation for each interaction, and wrap up by inputting data for call history, sending messages to appropriate third parties when required, and/or initiating the necessary customer fulfillment
Remain current on program and product information by being committed to continuous learning
Maintain strict confidentiality at all times and adhere to legislation and service guidelines on the use of data

Fulltime

New

Support Worker

Discover Your New Support Worker Role. Location: Sunshine Coast (Maroochydore, P...

Location

Australia , Sunshine Coast

Salary:

34.59 AUD / Hour

integratedliving

Expiration Date

Until further notice

Requirements

Certificate III in Individual Support (Aged Care or equivalent)
Current driver’s licence and reliable vehicle
Willingness to obtain comprehensive car insurance, WWCC, and First Aid/CPR
Current NDIS Worker Screening Check or National Police Check (or willingness to obtain)
Confidence using smartphones and digital systems

Job Responsibility

Domestic Assistance - Support clients with light cleaning and help maintain a safe, comfortable, and tidy home environment
Personal Care - Support with showering, dressing, and grooming so clients feel their best
Transport - Assist clients to attend appointments, run errands, or complete grocery shopping
Meal Preparation - Prepare simple meals or batch cook
Medication Support - Help maintain routines and ensure medications are taken on time
Meaningful Moments - Build trusted relationships and bring companionship, confidence, and positivity into your clients’ day

What we offer

Salary Packaging: Up to $15,900 tax-free boost to your take-home pay
Fleet Vehicle Provided
Training & Support: Paid induction, buddy shifts, and ongoing development
Wellbeing Support: Free Employee Assistance Program
Perks & Discounts: Access to 9,000+ discounts across shopping, travel, fitness, and more

Parttime

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Inbound Contact Centre Adviser

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Inbound Contact Centre Adviser

Inbound Contact Centre Adviser

Italian Speaking Customer Service Representative

Client Engagement Executive

Banquet Manager

North America Proactive Large Deal Generation Pre-Sales Lead

B737 Non-Type Rated Pilot

Customer Care Associate

Support Worker

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