Inbound Collections Agent Job at 360 Resourcing Solutions (Runcorn)

Call Centre Agent

As a Call Centre Agent, you’ll join a dynamic, target-driven team that values en...

Location

United Kingdom , Birkenhead

Salary:

24050.00 GBP / Year

Jacobs Enforcement

Expiration Date

Until further notice

Requirements

Strong interpersonal and negotiation skills
Resilience and ability to handle challenging conversations
Self-motivated, with excellent time management and organisation skills
Target and results driven
Experience in a Call Centre or Sales role is desirable
Experience of a target-driven role or negotiating finances is also desirable
Successful candidates will need to undergo right to work and reference checks

Job Responsibility

Handling inbound and outbound calls to engage with members of the public
Negotiating payment solutions for outstanding debts either in full or by setting a suitable arrangement

What we offer

Commission – Monthly uncapped performance-related bonuses with potential to earn OTE £30,000+
Flexible Working – 37 hours per week (over five days). 2 set shifts on a weekly rotation (8:00 to 16:30 or 10:30 to 19:00) with an early finish on Fridays. 1 in 4 contractual weekend shifts paid as overtime – Saturday shift 9:00 – 14:00pm
Annual Leave Allowance – Generous annual leave allowance increasing with length of service with average commission payments payable for up to 20 days per annum. No bank holiday working required plus Christmas shutdown
Company Pension Scheme – Contributions to a workplace pension, helping you plan for a secure financial future
Health Cash Plan - Company funded health cash plan that helps cover the cost of everyday healthcare such as dental and optical, whilst also providing access to retail, gym and grocery discounts. Designed to support your wellbeing and reduce out-of-pocket expenses!
Death In Service Benefit - In the unfortunate event of your passing, your loved ones will be supported through our Company funded Death in Service benefit, providing financial protection and peace of mind for your family
Extensive Training Programme – We provide our new employees with a robust training programme, along with ongoing support and development to help you grow and succeed throughout your career

Fulltime

Credit Controller Collections Agent

An established business in the Wrexham area is looking for a Credit Controller /...

Location

United Kingdom , Wrexham

Salary:

26500.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Experience in a similar Credit Controller, Collections Agent or debt recovery role (or strong customer service background with exposure to payments/collections)
Proven experience in negotiations, including handling objections and agreeing realistic payment solutions
Strong problem‑solving skills, with the ability to investigate issues and identify practical resolutions
Confident dealing with difficult customers over the phone, remaining calm, professional and resilient under pressure
Excellent verbal and written communication skills, with the ability to build rapport quickly
Ability to work under pressure in a fast‑paced environment while managing a busy caseload of accounts
Comfortable using computer systems and MS Office (or similar) to manage accounts and produce reports

Job Responsibility

Manage a portfolio of up to 250 customer accounts, ensuring invoices are paid in line with agreed terms and reducing aged debt
Make outbound and receive inbound calls to discuss outstanding balances, agree payment dates and set up payment plans where appropriate
Support and educate customers on payment timescales, payment patterns and options to help prevent debt from building up
Use strong negotiation skills to overcome objections and reach workable solutions that balance customer needs and business requirements
Deal confidently and calmly with difficult or challenging customers, defusing situations and maintaining a professional approach at all times
Investigate and resolve queries and issues that may be preventing payment, liaising with internal teams as needed

What we offer

20 days holiday, rising by 1 day for each year of service
8‑hour shifts, Monday to Friday, with a 1‑hour break and no weekend working
Development opportunities, with full training, guidance and support to help you progress
Join an established, supportive team with experienced colleagues and a stable workload
Company pension and free on‑site parking

Fulltime

Inbound Collections Agent

We have an exciting new opportunity for Inbound Collections Agents to join an aw...

Location

United Kingdom , Runcorn

Salary:

24000.00 - 25000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Excellent listener and communicator
Strong customer service skills
Ability to affectively work in a team
Be self-motivated and work well towards targets
Good PC Literacy skills, including a good working knowledge of Microsoft Office package
Good Negotiation skills
Previous experience in a fast-paced office/call centre environment desirable but not essential
Previous experience in debt recovery or payment management desirable but not essential as full training is provided

Job Responsibility

Handle calls and queries appropriately, in a polite and professional manner
Take payments over the telephone
Negotiate suitable payment arrangements with debtors
Answer debtor queries using Client systems
Update status of accounts accordingly via Client systems
Review debtor evidence in line with acceptable company standards
Adhere to client business parameters
Comply with company policies and regulatory requirements on every call

What we offer

Company events
Company pension
Discounted or free food
Free parking
Early finish Fridays
Dress Down Fridays
30 days holiday (including Bank Holidays)
Employee Assistance Programme
Newly refurbished offices
Free Mersey Gateway bridge pass

Fulltime

Contact Center Inbound Sales Agent

We are looking for charismatic and skilled sales professionals to convert inboun...

Location

United States , Richmond

Salary:

20.00 USD / Hour

SimpliSafe

Expiration Date

Until further notice

Requirements

Proven success in an inbound / outbound phone-based sales environment
Enhanced listening skills to help identify the best solution for the customer
Comfort with technology and ability to provide technical assistance for consumer electronics
Proven record of outstanding attendance and timeliness in a structured environment
Strong work ethic and the drive to contribute to company goals
Clear and effective communication skills, both written and verbal
Ability to work at times either independently and / or in a team setting
Ability to prioritize in a fast-paced environment, excellent time management skills
Positive, can-do attitude and eager for continuous improvement by demonstrating a learning mindset and being open to coaching and feedback
Strong commitment to customer happiness and satisfaction

Job Responsibility

Assist future customers through the process of selecting the right system, products and services best suited for their lifestyle needs
Identify key insights to customers needs and provide recommendations to help secure their home, family, pets, etc
Follow SimpliSafe’s sales methodology to ensure the highest level of respect, trust, and loyalty with our future customers
Perform customer follow-up activities including quotes, information requests, etc
Properly collect and input customer information for proper customer identification
Make recommendations of special promotions and affiliated partner’s products and services

Fulltime

Contact Center Inbound Sales Agent

We’re a high-tech home security company that’s passionate about protecting the l...

Location

United States , Orem, Utah

Salary:

20.00 USD / Hour

SimpliSafe

Expiration Date

Until further notice

Requirements

Proven success in an inbound / outbound phone-based sales environment
Enhanced listening skills to help identify the best solution for the customer
Comfort with technology and ability to provide technical assistance for consumer electronics
Proven record of outstanding attendance and timeliness in a structured environment
Strong work ethic and the drive to contribute to company goals
Clear and effective communication skills, both written and verbal
Ability to work at times either independently and / or in a team setting
Ability to prioritize in a fast-paced environment, excellent time management skills
Positive, can-do attitude and eager for continuous improvement by demonstrating a learning mindset and being open to coaching and feedback
Strong commitment to customer happiness and satisfaction

Job Responsibility

Assist future customers through the process of selecting the right system, products and services best suited for their lifestyle needs
Identify key insights to customers needs and provide recommendations to help secure their home, family, pets, etc
Follow SimpliSafe’s sales methodology to ensure the highest level of respect, trust, and loyalty with our future customers
Perform customer follow-up activities including quotes, information requests, etc
Properly collect and input customer information for proper customer identification
Make recommendations of special promotions and affiliated partner’s products and services

Fulltime

Finance Administrator

Banking and accounting services: Receive new agents’ paperwork and ensure all do...

Location

United States , Sherman Oaks

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in finance, accounting related field required
4+ years’ experience required in accounting and finance
Proficiency in computerized bookkeeping and general computer usage
Excellent organizational and time-management skills
Experience in Real Estate - plus
Proficient in computer skills, including Microsoft Office Suite (Excel, Outlook, Word) and general familiarity with Google Workspace is a plus
Strong attention to detail with a high degree of accuracy in data entry and reporting
Strong communication skills, both written and verbal
Ability to work independently and collaboratively in a fast-paced environment

Job Responsibility

Receive new agents’ paperwork and ensure all documents are complete and accurate
Enter agents into the back-office finance system, setting up split fees and A/R Credit Card details
Manage agent invoices, including monthly production and distribution
Process credit card charges for agent invoices and manage collections for declined payments
Manage and pay all company bills, ensuring proper cost and depot location allocations
Monitor company cash flow and budget across all branches
Prepare and generate end-of-month financial reports, including daily MTD and projected reports
Assist in monthly financial closings and transmittals
Provide ad hoc financial reports as requested by executive staff
Manage inbound and outbound referrals checks efficiently

What we offer

medical, vision, dental, life and disability insurance
company 401(k) plan

Fulltime

Guest Services Agent

We are seeking a highly motivated and customer-focused individual to join our te...

Location

United States , Ormond Beach

Salary:

Not provided

Capital Vacations

Expiration Date

Until further notice

Requirements

High School Diploma/GED preferred
Prior experience in a hospitality or customer service role preferred
Computer skills
Attention to detail
Excellent customer service skills
Ability to work under pressure

Job Responsibility

Efficient and courteous operations of the front desk
Checking guests in/out
Collect balances, post appropriate room charges, make reservations, make room moves, and stay-over requests
Check online travel agents for rental inbound
Run reports and correct errors before guest check-in
Prepare night audit daily
Respond to any online reviews
Answer and transfer calls from the switchboard using proper telephone etiquette
Answer guest questions about local restaurants and attractions
Make courtesy calls and follow-up calls to all guest’s issues

What we offer

Competitive Salary
Paid Time Off and Paid Holidays
Career Growth
Medical/Dental with employer contribution
Voluntary Life Insurance, Disability, and Aflac Insurance
Company-paid life insurance and long-term disability
401 (k) retirement plan
Travel Perks to Resort Locations
Company Perks Program
Medical Insurance

Guest Service Agent

We are seeking a highly motivated and customer-focused individual to join our te...

Location

United States , Ormond Beach

Salary:

Not provided

Capital Vacations

Expiration Date

Until further notice

Requirements

High School Diploma/GED preferred
Prior experience in a hospitality or customer service role preferred
Computer skills
Attention to detail
Excellent customer service skills
Ability to work under pressure

Job Responsibility

Responsible for the efficient and courteous operations of the front desk
Checking guests in/out
Collect balances, post appropriate room charges, make reservations, make room moves, and stay-over requests
Check online travel agents for rental inbound
Run reports and correct errors before guest check-in
Prepare night audit daily
Respond to any online reviews
Answer and transfer calls from the switchboard using proper telephone etiquette
Answer guest questions about local restaurants and attractions
Make courtesy calls and follow-up calls to all guest’s issues

What we offer

Competitive Salary
Paid Time Off and Paid Holidays
Career Growth
Medical/Dental with employer contribution
Voluntary Life Insurance, Disability, and Aflac Insurance
Company-paid life insurance and long-term disability
401 (k) retirement plan
Travel Perks to Resort Locations
Company Perks Program
Medical Insurance

Inbound Collections Agent

360 Resourcing Solutions

Location:
United Kingdom , Runcorn

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 03, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:United Kingdom , Runcorn

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Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:May 03, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
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Contract Type:
Employment contract

Job Posted:
May 03, 2026