Inbound Collections Agent

We have an exciting new opportunity for Inbound Collections Agents to join an award winning, rapidly expanding organisation at a time of transformation! DCBL is a highly successful client-focused business being one of the UK’s market leaders in debt recovery. Due to our rapid growth, we have serval exciting telephone based, Inbound collection Agent positions available. As an Inbound Collections Agent your role is to maximise collections throughout the process of the Collections letter cycle. You will be the main point of inbound contact for customers who have received a Debt Recovery letter and are responsible for taking payments, setting up payment arrangements and answering customer telephone queries.