Inbound Call Handler - Customer Service and Sales Job at Morson Talent (Birchwood, Warrington)

Sales and Retentions Claims Handler

We’re looking for a Sales and Retentions Claims Handler to be part of our succes...

Location

United Kingdom , Peterborough

Salary:

26074.00 GBP / Year

Activate Group Limited

Expiration Date

Until further notice

Requirements

Proven experience in a sales or telesales environment
Excellent communication and negotiation skills
Resilient and target-driven
Ability to handle objections and convert leads into confirmed bookings/services
Attention to detail with accurate data entry
Empathetic and professional phone manner

Job Responsibility

Handle inbound and outbound calls from drivers involved in accidents
Assess customer needs and qualify them for accident management services
Promote and sell relevant services such as courtesy/hire vehicle replacement and vehicle repair management
Accurately record all customer information and case details in the CRM system
Liaise with repair garages, insurers, and legal teams where necessary
Maintain high conversion rates while ensuring compliance with FCA or other industry regulations
Follow up on leads provided by insurers, brokers, or direct marketing
Deliver excellent customer service during stressful and emotional situations for the caller
Achieve individual and team sales targets (KPIs)

What we offer

33 days holiday (including bank holidays)
Personal health cash plan – claim back the cost of things like dentist and optical check ups
Enhanced maternity / paternity / adoption / shared parental pay
Life assurance: three times basic salary
Free breakfasts and fruit
Birthday surprise for everybody

Fulltime

New

Retail Store Manager

Location

United States of America , St Louis

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

High School diploma or GED preferred
Experience in retail sales preferred
Experience to perform the essential duties, responsibilities and working in the conditions described
Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description
Ability to supervise and manage the functions listed in the CSR and ASM job description
Ability to use computer, or acquire those skills necessary to use a computer at the site
A valid driver’s license and adequate transportation to/from bank and corporate management meetings
Ability to communicate (orally and in writing) in English

Job Responsibility

Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service
Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards
Maintain a professional and supportive image among subordinates and supervisor
Schedule employees within Company guidelines to maximize customer service and maintain site image
Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees
Develop positive and professional relationships with all suppliers
Promote excellent service and resolve customer complaints in a timely, professional manner
Promote and ensure a safe, positive public image within the neighboring community
Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback
Train all employees ensuring that customer service, site image and marketing execution meet Company standards

Fulltime

New

Customer Insights Manager

As the Customer Insights Manager, you will play a pivotal role in shaping our un...

Location

United Kingdom , Cardiff

Salary:

Not provided

Capital on Tap

Expiration Date

Until further notice

Requirements

Experience in Insights or Assurance: Proven experience in a Customer Insights, Root Cause Analysis, or Quality Assurance / Outcome Testing management role
Analytical Storytelling: Exceptional ability to synthesise data from multiple sources (QA, RCA, NPS) and write compelling commentary for C-suite and Senior Leadership audiences
CX Methodologies: Experience with Customer Journey Mapping tools and techniques, with a track record of using them to drive process improvements
Leadership Skills: Experience supporting or mentoring analysts, with the ability to guide teams through complex problem-solving methodologies
Regulatory Knowledge: Prior experience operating within a Financial Conduct Authority (FCA) regulated environment is highly desirable
Continuous Improvement Mindset: Enthusiastic about creating an environment that fosters continuous improvement

Job Responsibility

Executive Reporting & Commentary: Own the narrative for senior stakeholders
you will write the high-level commentary for Executive and Senior Leadership reports, translating complex data into clear, actionable business intelligence
Drive Customer Experience (CX) Strategy: Lead on specific CX metrics, including owning the Net Promoter Score (NPS) program, CSAT, Complaints MI
analysing sentiment trends, and driving initiatives to improve customer advocacy
Customer Insights Reporting: Design, implement, and maintain comprehensive reporting frameworks that aggregate findings from Quality Assurance (QA), Outcome Testing, and Root Cause Analysis alongside CX outputs to provide a unified view of risk, performance, and customer experience
Lead Root Cause Analysis (RCA): Spearhead RCA activity across the business, providing leadership and support to Root Cause Analysts to ensure deep, systemic investigation into customer pain points
Customer Journey Mapping: Own the end-to-end Customer Journey Maps for all products and services. Your team will identify friction points, map new features, and ensure the customer voice is central to process design

What we offer

Private Healthcare including dental and opticians services through Vitality
Worldwide travel insurance through Vitality
Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
Salary Sacrifice Pension Scheme up to 7% match
Octopus EV Salary Sacrifice Scheme
28 days holiday (plus bank holidays)
Annual Learning and Wellbeing Budget
Enhanced Parental Leave
Cycle to Work Scheme
Season Ticket Loan

New

Barista

Bacco Restaurant & Bar at Four Seasons Hotel and Private Residences Nashville is...

Location

United States of America , Nashville

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Minimum of one year of barista or related beverage service experience
Proficiency operating espresso machines and preparing a wide variety of coffee beverages
Ability to accurately process cash and credit card transactions
Strong verbal and written communication skills in English
Professional demeanor, attention to detail, and a team-oriented mindset
Ability to multitask effectively in a fast-paced environment
Authorization to work in the United States

Job Responsibility

Prepare and serve a variety of coffees, teas, and specialty beverages according to established recipes and Four Seasons standards
Confirm guest orders, including special requests, and verify completed orders with the guest’s original request using the point-of-sale system
Service and take orders from guests at the bar area, providing engaging and informative descriptions of beverage origins, flavors, and preparation methods
Maintain a working knowledge of coffee blends, menu offerings, and specialty beverages
Anticipate guest needs, monitor satisfaction, make suggestions, and respond promptly to guest concerns or requests
Accurately close guest checks, process cash and credit card payments, and properly manage voided checks or complimentary items
Collaborate professionally with co-workers and supervisors to maintain smooth coffee bar operations
Assist with food service in the bar area, coffee bar inventory, and preparation of mixes or syrups as needed
Comply with all Four Seasons Category One and Category Two Work Rules and Standards of Conduct as outlined in EmPact

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Employee discounts for stays at any Four Seasons property worldwide
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Additional property-specific benefits as available

Parttime

New

Senior Data Scientist - Agentic GenAI

Location

India , Bengaluru

Salary:

Not provided

Cigres

Expiration Date

Until further notice

Requirements

Strong general data science background (statistics, ML, genAI)
Proven expertise in generative AI and agentic AI, in particular genAI multi agentic architecture and tools managements (MCP servers)
Proven expertise in Langchain ecosystem: langgraph, langgraph, langsmith
Proven expertise in genAI application performance estimation : offline / online evaluation + genAI application KPI
Python/Git/CI-CD development good practices
Cloud (Azure and AWS) tech stack
Very good knowledge of Agile development practices
Very good communication skills, pragmatism, and rigor

Job Responsibility

specification, design, implementation, test, validation, and industrialization of Artificial Intelligence component to be incorporated in internal systems, products, systems and solutions
involvement in all the development phases: from technical risk exploration to operational deployment

Fulltime

New

Electrical Project Development Engineer

Crusoe's mission is to accelerate the abundance of energy and intelligence. We’r...

Location

United States , Denver

Salary:

140000.00 - 180000.00 USD / Year

Crusoe

Expiration Date

Until further notice

Requirements

Bachelor's degree in Electrical Engineering or a related field
Proven experience in industrial environments, with a preference for experience in power generation and distribution
Experience in substation design is highly advantageous
In-depth knowledge of electrical engineering principles, including power systems, control systems, and electrical safety standards
Experience with electrical equipment design, procurement, and installation
Familiarity with relevant industry codes and regulations (e.g., NEC)
Proven ability to be a contributing member in a high performing team
Strong analytical, problem-solving, and organizational skills
Excellent communication, interpersonal, and presentation skills
Strong attention to detail and a commitment to quality

Job Responsibility

Project Planning Support: Support the development phase of comprehensive project plans, including technical design, equipment and material specification ensuring budget and schedule alignment
Contribute to regular project status meetings and communicate effectively with stakeholders
Electrical System Design & Engineering: Contribute to the design and specification of electrical systems for Power systems projects, including but not limited to power generation equipment, transformers, and switchgear
Ensure compliance with all relevant safety standards, codes, and regulations
Develop and review technical documentation, drawings, and specifications
Procurement Oversight: Manage the procurement of electrical equipment from vendors
Due Diligence: Take part in due diligence and initial qualification of new equipment suppliers.

What we offer

Restricted Stock Units in a fast growing, well-funded technology company
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability
Teladoc
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement
Tuition reimbursement

Fulltime

New

Manager in Training

Job Type: Minimum Qualifications and ESSENTIAL DUTIES, RESPONSIBILITIES AND SKIL...

Location

United States of America , Valdosta

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

High School diploma or GED preferred
Experience in retail sales preferred
Experience to perform the essential duties, responsibilities and working in the conditions described below
Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description
Ability to supervise and manage the functions listed in the CSR and ASM job description
Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc
A valid driver’s license and adequate transportation to/from bank and corporate management meetings
Ability to communicate (orally and in writing) in English
Perform other duties as assigned or delegated by his/her supervisor

Job Responsibility

Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service
Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards
Maintain a professional and supportive image among subordinates and supervisor
Schedule employees within Company guidelines to maximize customer service and maintain site image
Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees
Develop positive and professional relationships with all suppliers
Promote excellent service and resolve customer complaints in a timely, professional manner
Promote and ensure a safe, positive public image within the neighboring community
Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback
Train all employees ensuring that customer service, site image and marketing execution meet Company standards

New

Lead Data Engineer

Location

India , Bengaluru

Salary:

Not provided

Cigres

Expiration Date

Until further notice

Requirements

You should have a bachelors or master’s degree in computer science, Information Technology or other quantitative fields
You should have at least 8 years working as a data engineer in supporting large data transformation initiatives related to machine learning, with experience in building and optimizing pipelines and data sets
Strong analytic skills related to working with unstructured datasets.
Experience with Azure cloud services, ADF, ADLS, HDInsight, Data Bricks, App Insights etc
Experience in handling ETL’s using Spark.
Experience with object-oriented/object function scripting languages: Python, Pyspark, etc.
Experience with big data tools: Hadoop, Spark, Kafka, etc.
Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.
You should be a good team player and committed for the success of team and overall project.

Job Responsibility

Create and maintain optimal data pipeline architecture
assemble large, complex data sets that meet functional / non-functional requirements.
Design the right schema to support the functional requirement and consumption patter.
Design and build production data pipelines from ingestion to consumption.
Create necessary preprocessing and postprocessing for various forms of data for training/ retraining and inference ingestions as required.
Create data visualization and business intelligence tools for stakeholders and data scientists for necessary business/ solution insights.
Identify, design, and implement internal process improvements: automating manual data processes, optimizing data delivery, etc.
Ensure our data is separated and secure across national boundaries through multiple data centers.

Fulltime

Inbound Call Handler - Customer Service and Sales

Morson Talent

Location:
United Kingdom , Birchwood, Warrington

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 09, 2026

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