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At Four Seasons Residence Club Aviara, the In Villa Dining Server offers guests an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness.
Job Responsibility:
Answer the telephones using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards
Anticipate and service of guests' requirements before requests are necessary
Serve and clear Food & Beverage items in an unobtrusive and professional manner
Complete opening and closing side work as assigned and have all tables set according to standard
Utilize the Residence Club’s computer system ringing up sales, printing checks, closing checks, and completing closing readings
Carry trays, bus, and reset tables with, china, glass, and silver
Coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality
Ascertain a guest's satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved
Recognize and address potential intoxicated disruptive or undesirable guests
Stock and order items
Carry hot boxes and provide oval tray service in a professional & comfortable manner
Respond properly in any Residence Club emergency or safety situation
Perform other tasks or projects as assigned by Residence Club management and staff
Requirements:
Excellent reading, writing and oral proficiency in the English language
Previous Food & Beverage experience preferred
Average knowledge of wines, spirits, and mixed drinks
Valid California's Drivers License
Responsible Beverage Service certification and San Diego County Food Handlers card (not required upon hire)