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In Suite Dining Order Taker

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Four Seasons

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Location:
China , Taipa, Macao

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The In Suite Dining Order Taker is responsible for providing exceptional customer service by taking guest in-suite dining orders, communicate special requests to the kitchen, and coordinate deliver of orders, ensuring a memorable dining experience.

Job Responsibility:

  • Accurately take food and beverage orders via phone or in-person
  • Record covers, handle special orders and check for out of stock items
  • Operate the computer system for order taking, check printing, closing out checks and printing reports
  • Coordinate with kitchen and service staff to ensure timely and accurate order delivery
  • Maintain a thorough understanding of the menu, including daily specials and menu ingredients
  • Handle billing and payment transactions efficiently and accurately

Requirements:

  • A minimum of a high school or equivalent education
  • Reading, writing and oral proficiency in Cantonese, Mandarin and English
  • Strong communication and interpersonal skills
  • Ability to manage multiple orders and requests simultaneously without compromising service quality
  • Familiarity with POS systems and software applications for order processing and reporting
  • Strong leadership and team management skills
What we offer:
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals

Additional Information:

Job Posted:
January 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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