This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The In-Store Creative Design Manager is responsible for creating engaging, functional and brand aligned retail environments that enhance the customer experience and drives commercial performance by format. The role translates brand strategy and customer insight into physical spaces, ensuring consistency across formats, whilst also considering local market needs.
Job Responsibility:
Translating brand identity and guidelines into design solutions
Translation of creative intents into communication, merchandising, layout and design development briefs
Review of creative design drawings, also including plans, elevations, fixtures and fittings
Collaborating with both internal external resources to deliver practical design within budget
Support the trial and rollout of store concepts across multiple locations, ensuring consistency and quality
Create solutions that optimise customer flow, dwell time and product presentation
Balance creative ambition with operational, commercial and accessibility requirements
Use customer insights, sales data to inform design improvements
Present design concepts clearly and confidently to senior stakeholders
Management of external agencies
Maintain and evolve retail design guidelines
Stay up to date with retail trends, materials, sustainability practices and emerging technologies
Identify opportunities to innovate store formats and customer experience
Manage critical paths and costs in line with project plans and managing stakeholders in line with expectations
Requirements:
Proven experience in retail, commercial or spatial design
Strong conceptual design ability and visual communication skills
Experience in the creative design process, whilst managing a concept from creative to reality
The ability to express ideas through both written and oral communication to either individuals or groups
Able to manage complex projects independently
Have a understanding of retail operations, customer journeys and visual merchandising principles
Ability to manage multiple projects and deadlines simultaneously
A strong people leader, able to motivate and lead a diverse team with continuous improvement at its heart
Ability to build and maintain meaningful relationships cross functionally with the ability to influence at all levels
Able to embrace, endorse and positively react to change
Confident in expressing ideas, opinions and solutions with a variety of senior stakeholders, and the ability to listen and understand the views of others
Ability to manage and lead external agencies and brands, with experience in project management
Awareness of customer, market changes and industry best practice
What we offer:
Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme