In Seat Supervisor - Xfinity Center

• Under the direction of the General Manager, is responsible for the overall operation of the assigned premium outlet.
• Provide leadership, direction, and guidance for all frontline outlet staff while upholding all company policies and procedures.
• Must maintain a friendly, positive attitude and a professional demeanor always.
• Reports for scheduled event on time and reports to assigned area in a timely manner.
• Fulfills opening and closing duties as dictated by management.
• Ensures that all frontline staff are completing assigned duties to the quality mandated by company standards.
• Resolves guest issues and ensures customer satisfaction.
• Ensures that all supplies are stocked as per set par levels, all work areas and outlets are clean, and frontline staff are conducting themselves in a professional manner.
• Efficiently and accurately completes required paperwork.
• Always maintains a leadership presence in the dining room, bar, and kitchens.
• Works as a team with fellow associates and other service departments within the club and stadium.
• Performs and successfully completes tasks assigned by management.
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

• Restaurant experience required
• Must be at least 18 years old
• Must be willing to work hours that vary, according to the event schedule
• Must be able to work at a fast pace
• Must be able to lift and carry up to 50 lbs.
• Must be pleasant, courteous, and enjoy working with people.
• Must be able to work in a team environment.
• Must be able to remain calm under stressful situations.
• Must be able to smile, maintain positive body language, and consistently provide positive guest service.
• Must be able to generalize, evaluations, and decisions without immediate supervision.
• Must be able to accept and carry out responsibility for directions as well as delegate and give direction.

POS experience preferred