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The In-Seat Runner position provides exceptional guest service while working collectively and cooperatively in the In-Seat environment during Yankee games.
Job Responsibility:
Ability to interact with guests in order to assure guest satisfaction delivering food ordered from the application for the first 16 rows of seating
Provide our guests with personal service and attention to detail that will exceed their expectations, card every guest, every time
Run to guest seats (up and down stairs during the game) the preordered food, soda, water, wine, draft beer, and bottled beer
Work as a team with fellow associates and other service departments within stadium
Support the service staff by clearing/cleaning service area and running food to guests, expo orders, combining drinks and food
Performs opening, closing, and side work duties as assigned
Must be knowledgeable of other food, beverage and retail outlets within the stadium
Requirements:
All applicants must be at least 18 years of age
Ability to interact with co-workers in order to assure compliance with company service standards
Must have basic knowledge of food and beverage preparations, alcohol service standards, guest relations and etiquette
Ability to multi task in a fast paced, team orientated setting
Must be able to read, speak and write English Language in order to communicate with guests while carding every transaction
Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds and carry trays full of up to 10 beverages and food, while negotiating walking guests and cheering crowds, stairs to get to the rows, and around seating
Ability to work all seasonal baseball events, including: nights, weekends, and holidays
Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
Must have two(2) to three(3) years working in a fast paced high-end club, catering or restaurant