In-Room Dining Supervisor Job at Four Seasons (Shenzhen)

New

Chef de Rang - In Room Dining

You will be responsible for ensuring exceptional service, memorable In-Room Dini...

Location

Italy , Venezia

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous experience as Chef de Rang or similar service role, preferably in In-Room Dining or luxury hospitality
Fluency in English and Italian
Strong attention to detail, excellent interpersonal skills, and the ability to build positive relationships with guests and colleagues
Ability to multitask with excellent organizational skills in a high-end, fast-paced service setting
Professional appearance and polished service style
A special passion for excellence, service, and the magic of creating meaningful, unforgettable dining memories
Knowledge of HACCP standards and safe food handling practices
Flexibility to work shifts, weekends, and holidays

Job Responsibility

Deliver high-quality In-Room Dining service to guest rooms with professionalism and warmth
Ensure accurate setup, presentation, delivery, and retrieval of In-Room Dining orders in line with brand standards
Review orders prior to delivery to ensure completeness, accuracy, and presentation quality
Engage with guests in a courteous and attentive manner, ensuring a personalized experience
Coordinate closely with the Call Desk, Kitchen, and In-Room Dining Supervisors to ensure smooth service flow
Anticipate guest needs and manage special requests with discretion and efficiency
Support service recovery by addressing guest concerns promptly and professionally
Maintain cleanliness and organization of In-Room Dining service equipment, corridors, and service pantries
Ensure compliance with hygiene, safety, and HACCP procedures at all times
Oversee mise en place and readiness for assigned service periods

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

In Room Dining Supervisor

The In-Room Dining Supervisor does require supervisory responsibilities over the...

Location

United States of America , Miami Beach

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Excellent reading, writing and oral proficiency in the English language
Knowledge of food & beverage service, cost control, labor control and accounting
The ability to operate computer equipment and other food & beverage computer systems

Job Responsibility

Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s In-Room Dining Department to ensure that established cultural and core standards are met
The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services
Attend regular operational meetings to ensure effective coordination and cooperation between departments
Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed
Complete locally and federally required training classes or certification as required

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Complimentary Parking

Fulltime

In Room Dining Supervisor

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best ...

Location

Greece , Vouliagmeni, Attiki

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent experience
hospitality management experience preferred
Applicants must have European Passport or the legal right to work in Greece
Proven experience in In-Room Dining, hotel dining, or food & beverage supervision
Strong leadership, organizational, and interpersonal skills
Fluency in English is essential
proficiency in Greek is an advantage
Knowledge of food handling and sanitation regulations is a plus

Job Responsibility

Supervise day-to-day In-Room Dining operations, including Mini Bar and special events
Ensure smooth and efficient delivery of food and beverages to guest rooms
Monitor staff performance, maintain standards, and provide coaching where necessary
Manage daily requisitions for food, beverage, and operational equipment
Maintain discipline, organization, and cleanliness of all service areas
Conduct regular quality checks on guest service, staff appearance, and Mini Bar operations
Make personal contact with VIP, suite, and long-stay guests to ensure exceptional service
Collaborate with culinary and F&B teams to meet guest requirements and special requests
Assist in training, scheduling, and performance management of In-Room Dining staff
Ensure compliance with health, hygiene, and safety standards

What we offer

Competitive Salary and comprehensive Benefits Package
Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services
Ticket Restaurant monthly allowance of €100
Complimentary Nights at Four Seasons Hotels & Resorts globally
Employee Recognition Program
Opportunities for Global Travel through Task Forces and Transfers
Access to Four Seasons global Training & Development programs

Fulltime

Communications / Reservations (CORE) Agent

The Beverly Wilshire a Four Seasons Hotel is looking for a Hotel Communications ...

Location

United States of America , Beverly Hills

Salary:

27.80 - 34.75 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

1-2 years previous experience as a Telecommunications Operator, Front Desk Agent, Spa Receptionist, Customer Service Sales Representative, Coordinator or Order Taker in a fast paced Hotel operation
Exceptional communication skills and command of English language
Flexible schedule and the ability to work different shifts, weekends and holidays

Job Responsibility

Answers and directs phone calls, radio requests, HotSos requests, make reservations, take in-room dining orders, telephone requests, and faxes in an efficient, courteous and professional manner
Achieve maximum customer satisfaction for In-Room Dining, Housekeeping, and Engineering Departments
Support and assist the Front Desk team as needed
Will comply with any other additional requests that may arise pertaining to Hotel Communications Agent duties
Answers phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions
Handles all guest interactions with the highest level of hospitality and professionalism
Accommodate special requests whenever possible
Resolve guest complaints according to Four Seasons Standards
Respond to all guest inquiries and requests for maintenance, housekeeping, in room dining, spa and reservations accurately
Use HotSoS, Opera, Micros, Book4time and Rex (or any other computer application) to log and track these requests

What we offer

Be part of a cohesive team with opportunities to build a successful career with global potential
Have access to a robust benefit plan
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence

Fulltime

New

In Room Dining Supervisor

Location

Japan , Osaka

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Excellent reading, writing and oral proficiency in the Japanese and English language
Knowledge of food & beverage service, cost control, labor control and accounting
Previous experience in Room Service / In Room Dining is preferred
The ability to operate computer equipment and other food & beverage computer systems

Job Responsibility

Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s Room Service Department to ensure that established cultural and core standards are met
The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services
Attend regular operational meetings to ensure effective coordination and cooperation between departments
Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

In Room Dining Assistant Manager

The In Room Dining Assistant Manager is responsible for overseeing and coordinat...

Location

Mexico , La Ribera

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Fluency in Spanish and English is required for this position
A minimum of two (2) years working in Room Service department
One + years’ experience working within a luxury hotel or similar environment is considered an asset
Excellent interpersonal skills and communication skills
Cross-cultural sensitivity and customer service orientation
Guest centricity and understanding of the importance of guest preferences.

Job Responsibility

Select, train, evaluate, lead, motivate, coach, and discipline all employees, and supervisors in the Hotel’s in Room Dining Department to ensure that established cultural and core standards are met
daily activities and planning for outlet operation
Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits for 24-hour a day in-room dining and in-room private bar services
Observe physical condition of facilities and equipment in the In Room Dining and Private Bar area and make recommendations for corrections and improvements as needed
Assist with payroll, training, and all administrative processes related to In Room Dining departments

What we offer

Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level
Shuttle service from San Lucas and San Jose del Cabo to the resort
Complimentary Dry Cleaning for Employee Uniforms
In-house training workshops for line and management employees
Employee Service Awards as well as Employee of the Month & Employee of the Year Awards

Fulltime

IRD Supervisor

The In Room Dining Supervisor is responsible for overseeing daily operations of ...

Location

Greece , Mykonos

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Relevant experience in In-Room Dining, Guest Experience, or a Call Center environment is essential
Experience in a luxury hotel or similar high-end hospitality setting is preferred
Ability to stay highly organized and manage multiple tasks simultaneously in a fast-paced, dynamic environment
Familiarity with Micros or similar POS systems is required
Fluent in English
Greek is a strong plus
All applicants must possess the legal right to work in Greece

Job Responsibility

Supervise and coordinate all In Room Dining orders from preparation to delivery, ensuring accuracy, presentation, and timeliness
Monitor service standards, cleanliness, and product quality according to brand guidelines
Coordinate with kitchen, stewarding, and front-of-house teams to ensure smooth operations
Oversee minibar operations, including restocking, inventory control, and billing accuracy
Handle guest feedback and resolve complaints in a courteous and efficient manner
Maintain accurate records of sales, inventory, and costs
Support the IRD Manager with reports, menu updates, and training materials
Be engaging and actively contributing to the service whenever needed

What we offer

Competitive Salary and comprehensive Benefits Package
Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services
Ticket Restaurant monthly allowance
Complimentary Nights at Four Seasons Hotels & Resorts worldwide
Employee Recognition Program
Opportunities for Global Travel through Task Forces and Transfers
Access to Four Seasons global Training & Development programs

Fulltime

Amenities Supervisor

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best ...

Location

Greece , Vouliagmeni

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent experience
hospitality management experience preferred
Applicants must have European Passport or the legal right to work in Greece
Proven experience in hotel amenities, In-Room Dining, or food & beverage supervision
Strong leadership, organizational, and interpersonal skills
Fluency in English is essential
proficiency in Greek is an advantage
Knowledge of food handling and sanitation regulations is a plus

Job Responsibility

Supervise day-to-day operations of the Amenity program and In-Room Dining areas
Ensure smooth and timely delivery of amenities and food & beverage to guest rooms
Monitor staff performance, maintain discipline, and provide coaching where necessary
Manage daily requisitions for amenities, food, beverage, and operational equipment
Maintain cleanliness, organization, and security of service areas
Inspect guest rooms highlighted by management to ensure standards are met
Make personal contact with VIP, suite, and long-stay guests to ensure satisfaction
Collaborate with culinary and F&B teams regarding service, special requests, and guest feedback
Assist with training, scheduling, and personnel documentation for Amenity and In-Room Dining staff
Ensure compliance with health, hygiene, and safety standards

What we offer

Competitive Salary and comprehensive Benefits Package
Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services
Ticket Restaurant monthly allowance of €100
Complimentary Nights at Four Seasons Hotels & Resorts globally
Employee Recognition Program
Opportunities for Global Travel through Task Forces and Transfers
Access to Four Seasons global Training & Development programs

Fulltime

In-Room Dining Supervisor

Four Seasons

Location:
China , Shenzhen

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 13, 2026

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Job Posted:March 13, 2026

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