In-Room Dining Supervisor Job at Four Seasons (Shenzhen)

Outlet Manager for In-Room Dining (IRD) and All-Day Dining

Outlet Manager is responsible to overseeing the daily operations, inventory, sal...

Location

Jordan , Amman

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High school / Diploma degree or equivalent experience
A minimum of 5 years of experience in restaurants management or similar roles
Excellent verbal communication skills in both Arabic and English Languages
Financial Acumen
Attention to details
Ability to resolve issues and handle service recovery effectively
Strong interpersonal, communication, and motivational skills to lead diverse teams
Must be able to work all shifts including, AM's, PM's, weekends, and holidays

Job Responsibility

Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers to ensure that established cultural and core standards are met
long-range strategic planning for outlet operation
Control labor cost and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory and cash control
Supervising the venue service procedures, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
Observe physical condition of facilities and equipment in the venue and make recommendations for corrections and improvements as needed
Provide knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience
Working closely with the Assistant Director of Food and Beverage, Director of Food & Beverage and Executive Chef to design effective food menu, beverage menu and amenity options while ensuring excellent product quality at a well-placed price
Oversee the planning, execution, and continuous improvement of the In Room Dining (IRD) amenity program to enhance the guest experience
Ensure all amenities presented with the highest standards of creativity, elegance, and consistency in Room placement
Attend regular operational meetings to ensure effective coordination and cooperation with hotel departments

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Employee Travel Program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide)
Many other perks provided by the company

Fulltime

F&B Supervisor - In Room Dining

The IRD Supervisor plays a key role in delivering an exceptional In‑Room Dining ...

Location

Italy , Venice

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

2–3 years of experience in a Food & Beverage operational role, ideally within luxury hospitality or fine dining
Previous exposure to In‑Room Dining or similar service environments is a strong advantage
Fluency in English and Italian
Strong leadership abilities with a hands-on approach to supervising teams
Strong organizational skills, attention to detail, and polished professional presence
Knowledge of HACCP standards and luxury service practices
Flexibility to work shifts, weekends, and holidays
Excellent communication and interpersonal skills, with the ability to connect authentically with guests and inspire your team
A refined sense of taste, attention to detail, and a genuine passion for creating memorable experiences

Job Responsibility

Supervise daily In‑Room Dining operations, ensuring efficient, timely, and high‑quality service delivery
Lead, motivate, and support the IRD service team during shifts, ensuring consistent Four Seasons service standards
Ensure a warm, attentive, and personalized guest experience in all IRD interactions
Coordinate closely with Culinary and Stewarding teams to ensure smooth operational flow and service execution
Monitor order taking, tray setup, delivery, and retrieval to ensure accuracy, presentation, and timeliness
Anticipate guest needs, handle complaints, and manage service recovery with professionalism and discretion
Oversee mise en place, service readiness, and overall service quality before, during, and after service periods
Ensure compliance with hygiene, safety, and HACCP regulations at all times
Support inventory control, ordering procedures, and stock management for IRD operations
Assist with staff coaching, training, and performance development to drive service excellence

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

New

In-Room Dining Manager

Four Seasons Hotel and Private Residences New Orleans is seeking candidates to j...

Location

United States of America , New Orleans

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

3 to 4 years' experience working in Food & Beverage Management, Room Services and Hotel experience preferred
Strong interpersonal and communication skills
Strong detailed-oriented and organizational skills
TIPS and ServSafe certifications required
Work authorization in the United States required
Ability to work a flexible schedule including mornings, nights, weekends, holidays and special events

Job Responsibility

Select, train, evaluate, and lead In-Room Dining employees and supervisors, fostering a high-performance team that upholds cultural and service standards
Oversee daily operations and operational planning for the outlet
Maintain a visible presence within the operation, recognize team performance, foster positive guest relations, and effectively address guest, client, and group concerns, complaints, or special requests
Manage labor and operating expenses through effective scheduling, budgeting, purchasing, and inventory and cash controls

What we offer

Rewarding Work Culture
Excellent Mentoring, Training and Development Opportunities
World Class Medical, Dental, and Vision Insurance Program
401k participation with a company matching program
Discounted Accommodations at Four Seasons Worldwide after 6 Months
Holiday and Vacation pay (9 paid Holidays including Mardi Gras)
Complimentary employee meals prepared by the Four Seasons Culinary Team
Complimentary dry cleaning of employee uniforms
Discounted parking near the hotel

Fulltime

In-Room Dining Server

Location

United States of America , East Palo Alto

Salary:

20.00 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

High school education or equivalent
Preferred experience in a luxury hotel in food and beverage or related work
Must be flexible with schedule – Able to work weekdays, weekends, holidays, evening/overnight shifts
Requires reading, writing and oral proficiency in the English language
Ability to carry and balance a tray
Must provide work authorization document - proof of eligibility to work in the United States of America

Job Responsibility

Check completed kitchen orders with the order taker or guest’s original order and deliver food orders including any special needs or requests to the guest in-room
Transport items to the guestroom in a timely manner to ensure proper food quality
Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods
communicate options for removal of trays and dishware
respond to request for tray removal according to established time standards
Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Properly and accurately close guest checks securing room number and signature
properly settle voided checks or complimentary meals
Take guest orders in the absence of order taker

What we offer

Competitive Salary & Wage
Tip
Be part of a cohesive team with opportunities to build a successful career with global potential
Medical, dental, and vision insurance
Holiday, vacation, and sick pay
401k participation with a company matching program
Complimentary stays at Four Seasons worldwide (subject to availability)
Free employee meals prepared by the culinary team
Complimentary dry cleaning of employee uniforms
Free employee parking

Fulltime

In-Room Dining Server

Location

United States of America , Minneapolis

Salary:

16.37 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

A minimum of one year experience in food service
Excellent English communications skills
The ability to work a flexible schedule including nights, weekends and holidays
TIPS & ServSafe certified

Job Responsibility

Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order
transport items to the guestroom in a timely manner to ensure proper food quality
Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods
communicate options for removal of trays and dishware
respond to request for tray removal according to established time standards
Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Properly and accurately close guest checks securing room number and signature
properly settle voided checks or complimentary meals
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact

What we offer

Wage: $16.37 per hour + tips
Comprehensive health and vision insurance (Available to Full-Time employees only)
Discovery nights at Four Seasons Properties around the globe
Holiday and vacation pay (Available to Full-Time employees only)
Daily meals inspired by award-winning chefs
Complimentary uniforms and uniform care
Sick pay, disability coverage, and life insurance (Available to Full-Time employees only)
Parking discounts
Staff lounge and cafeteria space with city view
Up to eight weeks of parental leave pay (Available to Full-Time employees only)

Parttime

Assistant Food And Beverage Operations Manager - In-Room Dining

JOB SUMMARY Assists with supervising food and beverage/culinary daily operation...

Location

United States , Naples

Salary:

25.48 - 31.25 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
3 years experience in the food and beverage, culinary, or related professional area.
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
1 year experience in the food and beverage, culinary, or related professional area.

Job Responsibility

Assists with supervising food and beverage/culinary daily operations
Ensuring guest and employee satisfaction while maintaining the operating budget
Ensuring standards and legal obligations are followed
Assists in the ordering of F&B supplies, cleaning supplies and uniforms
Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures
Supports and supervises an effective monthly self inspection program
Operates all department equipment as necessary and reports malfunction
Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met
Encourages and builds mutual trust, respect, and cooperation among team members
Develops specific goals and plans to prioritize, organize, and accomplish your work

Fulltime

In-Room Dining Server (overnight) (on-call)

The server, In-Room Dining (overnight) is responsible for taking, preparing, and...

Location

Canada , Montreal

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

1 – 2 years’ experience in the same role, ideally in a luxury hotel environment
Great communication skills in French
Knowledge of English is required, as the person in this role will regularly interact with a primarily English-speaking clientele
An affinity for guest service
Good interpersonal skills. This position involves a large volume of guest contact and excellent communication skills are required
Move about facility and stand for long periods of time
The ability to carry up to 30lbs (13kg)
The ideal candidate will also have solid food and wine knowledge, a strong attention to detail and the ability to multitask

Job Responsibility

Answer the phone using courteous and efficient language, and gather all necessary information for the guest’s order
Present food and beverage selections to guests in an engaging and appealing manner by describing the origin, taste, and preparation methods of each item
Deliver food orders to guest rooms while ensuring special requests and needs are met with care
Check outgoing orders from the kitchen against the guest’s original order or with the person who took the order
Enter guest orders into the hotel’s point-of-sale system, including any special requests, and verify outgoing orders for accuracy
Properly close guest checks, including charges and gratuities
Anticipate guest needs, assess satisfaction, offer suggestions, and respond promptly and appropriately to requests or questions
Coordinate timely order delivery to ensure all requests are received, processed, and accurately sent to the kitchen and delivered properly
Work harmoniously and professionally with colleagues and supervisors
Patrol guest hallways to collect trays or items related to In-Room Dining service

What we offer

Discounts at MARCUS Restaurant and the Guerlain Spa
Employee recognition programs (Employee of the Month, anniversary celebrations, etc.)
Complimentary meals per shift at Café 1440
Strong training and development programs

Parttime

Overnight In-Room Dining Server/Coordinator

Basic Purpose: Take guest in-room dining orders and execute the delivery of orde...

Location

United States of America , Minneapolis

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous experience working Overnight shifts required
At least one year of food service highly preferred
Excellent English verbal and written skills
The ability to communicate in a warm and friendly manner over the telephone
The ability to keep an organized work area and prioritize guest requests in a detail-oriented manner
The ability to work a flexible schedule including weekends and holidays
ServSafe certified

Job Responsibility

Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest's original order
transport items to the guestroom in a timely manner to ensure proper food quality
Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item's, origin, taste, and preparation methods
communicate options for removal of trays and dishware
respond to request for tray removal according to established time standards
Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Properly and accurately close guest checks securing room number and signature
properly settle voided checks or complimentary meals
Set up the lobby coffee service and ensure specialty coffee machine is in working order

What we offer

Comprehensive health and vision insurance (Available to Full-Time employees only)
Discovery nights at Four Seasons Properties around the globe
Holiday and vacation pay (Available to Full-Time employees only)
Daily meals inspired by award-winning chefs
Uniforms and uniform care
Sick pay
Disability coverage and life insurance (Available to Full-Time employees only)
Parking discounts
Staff lounge and cafeteria space with city view
Up to eight weeks of parental leave pay (Available to Full-Time employees only)

Parttime

Select Country

In-Room Dining Supervisor

Job Description

Job Responsibility

Requirements

What we offer

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