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In-Room Dining Supervisor

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Four Seasons

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Location:
Australia , Sydney

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Four Seasons Hotel Sydney is seeking an experienced and service-driven Cabana Supervisor to lead our poolside dining experience throughout the spring and summer season. As the warmer months conclude and the pool closes, this role will transition into an In-Room Dining Supervisor, offering year-round leadership opportunity within Food & Beverage operations. This is a unique dual-role position designed for a hospitality professional who thrives in dynamic environments and is passionate about elevated guest service.

Job Responsibility:

  • Leading daily cabana and poolside food & beverage operations
  • Supervising, coaching, and motivating the pool service team
  • Ensuring service standards align with Four Seasons luxury expectations
  • Creating a welcoming, energetic, and refined poolside atmosphere
  • Managing guest requests and resolving concerns with confidence and care
  • Overseeing cleanliness, setup, stock levels, and presentation of the pool area
  • Supervising daily In-Room Dining operations and service flow
  • Supporting and guiding the IRD team to deliver personalised guest experiences
  • Ensuring accuracy, timeliness, and presentation of orders
  • Maintaining strong communication with Culinary, Front Office, and Guest Experience teams
  • Upholding hygiene, safety, and service standards at all times

Requirements:

  • Previous supervisory experience in Food & Beverage, preferably within luxury or premium hospitality
  • Confident leader with a warm, engaging service style
  • Highly organised with strong attention to detail
  • Flexible and adaptable, comfortable working across different service environments
  • Excellent communication and guest engagement skills
  • Current RSA certificate essential
What we offer:
  • Complimentary stays at Four Seasons properties worldwide
  • Competitive remuneration and career growth opportunities
  • Access to award-winning training and development programs
  • Staff meals and laundry for work attire
  • A supportive, inclusive culture guided by the Golden Rule – treating others as we wish to be treated

Additional Information:

Job Posted:
March 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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