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In Room Dining Supervisor

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Four Seasons

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Location:
United Kingdom , Hook, Hampshire

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We’re seeking a motivated and service‑driven In‑Room Dining Supervisor to join our team on a permanent basis. In this role, you will lead the in‑room dining operation, ensuring guests receive exceptional, timely, and discreet service in the comfort of their rooms or suites. You will set the standard for courtesy, efficiency, and attention to detail, while supporting the team in delivering seamless luxury experiences.

Job Responsibility:

  • Supervise the daily in‑room dining service, ensuring timely delivery and exceptional presentation
  • Support and guide the team, offering hands‑on leadership during busy periods
  • Ensure all orders are prepared, checked, and delivered to brand standards
  • Greet guests warmly and respond promptly to all in‑room dining requests
  • Maintain high standards of cleanliness, organisation, and service flow in the department
  • Coordinate with the kitchen, front-of-house, and housekeeping teams to guarantee smooth operations
  • Handle guest feedback professionally, ensuring every experience is positive and memorable
  • Maintain accurate billing, stock levels, and service records
  • Uphold all health, safety, and hygiene protocols at all times

Requirements:

  • Previous experience in in‑room dining, hospitality, or F&B leadership is preferred
  • A warm, professional, and polished approach to guest service
  • Strong communication skills and the ability to lead by example
  • Ability to multitask and stay calm under pressure
  • High attention to detail and commitment to delivering luxury standards
  • A collaborative, team‑focused attitude
  • Flexibility to work mornings, evenings, weekends, and holidays as required
  • Physical stamina to stand for long hours and carry trays or equipment
What we offer:
  • Free Shuttle Bus transport from local towns/stations to the hotel (Fleet, Church Crookham, and Elvetham Heath)
  • Employee travel programme
  • BUPA dental healthcare
  • Excellent Training and Career Development opportunities
  • 28 days holiday per annum including bank holidays (increasing with length of service)
  • Group Personal Pension Plan after three months’ service
  • Opportunities to build a successful career with global potential
  • Access to Wagestream – a salary advance benefit
  • WeCare Employee Wellbeing Platform
  • Uniform provided and free meals on duty

Additional Information:

Job Posted:
April 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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