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Four Seasons Hotel Miami is looking for In Room Dining Supervisor who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization.
Job Responsibility:
Supervise the day-to-day operations for In Room Dining in absence of the F&B Manager
Assist F&B Manager in ensuring all staff adhere to Four Seasons standards
Select, train, evaluate, lead, motivate, coach, and discipline all employees in the hotel’s room service department
Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits
Control labor and operating expenses through effective scheduling, purchasing decisions, and inventory and control
Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed
Requirements:
One to two years previous experience in a line, supervisory or assistant manager position in Food & Beverage
Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures
Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting
Requires ability to operate computer equipment and other food & beverage computer systems
Requires reading, writing and oral proficiency in the English language
US work authorization is required
What we offer:
Energizing Employee Culture
Comprehensive learning and development programs
Inclusive and diverse employee engagement events all year-round
Exclusive discount and travel programs with Four Seasons
Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)