In-Room Dining Server

Deliver outstanding guest service by demonstrating expert knowledge of all food and beverage menu items, including detailed information on preparation methods

• Deliver food orders including any special needs or requests to the guest in-room
• check completed kitchen orders with the order taker or guest’s original order
• transport items to the guestroom in a timely manner to ensure proper food quality
• greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods
• communicate options for removal of trays and dishware
• respond to request for tray removal according to established time standards
• breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
• anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
• properly and accurately close guest checks securing room number and signature
• properly settle voided checks or complimentary meals
• carries all trays/trolleys from all side stand at regular intervals to kitchen to ensure work areas are free to work in
• maintains a clean and orderly work area throughout shift
• performs light cleaning duties including wiping down service station, counters and shelves
• cleans and polishes silverware, during and after shift
• advise Captain/Hostess of all guest complaints
• load trays/trolleys in proper manner and to carry them safety so that breakage is at minimum
• performs all post-shift side work as specified by the restaurant manager
• possess a legal ability to work in The Bahamas without sponsorship