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Looking for an exciting opportunity to join a world-class team and work in one of Boston's most luxurious hotels? Look no further than the Four Seasons Hotel One Dalton Street Boston! We are seeking individuals who are passionate about hospitality and possess a keen attention to detail to join our Room Dining team as an In-Room Dining Server!
Job Responsibility:
Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods
Deliver food orders including any special needs or requests such as amenities to the guest room and in their residences in a timely manner, check completed kitchen orders with the order taker or guest’s original order
Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods
communicate options for removal of trays and dishware
respond to request for tray removal according to established time standards
Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Ability to work, weekend, overnights and holidays
will be overnight relief and will need to work 2 overnight shifts in the week
Requirements:
High School education or equivalent experience
Minimum 1-year food service or related work
Tip Certified
Ability to carry and balance a tray
Positive attitude and willing to learn is must
Requires reading, writing and oral proficiency in the English language
What we offer:
FREE Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days
401(k) Retirement Matching Plan
Ability to experience our hotels as a guest through the Employee Travel program
Highly competitive salaries and incentives
Educational assistance programs, as well as in-house training workshop for all employees