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Four Seasons Logo Four Seasons · Gastronomy

In-Room Dining Server

United States of America, Chicago Employment contract 13.00 - 14.20 USD / Hour · Job Posted June 15, 2026
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Job Description

We invite you to apply to join our Four Seasons Hotel Chicago team as a In-Room Dining Server. The In-Room Dining Server is an essential member of the Food and Beverage team dedicated to providing exceptional quality and service to our guests. We are looking for individuals who possess a high level of attention to detail and a strong work ethic. The ability to multitask and prioritize is also essential for this position.

Job Responsibility

  • Developing a rapport with guests
  • Maintaining a friendly, courteous, and professional manner in all dealings with guests, patrons as well as other employees
  • Executing and facilitating service in cooperation with other IRD coordinators, IRD servers, cooks, chefs, stewards, and managers
  • Ensuring guests receive responsive, professional, and gracious service at all times

Requirements

  • Participate in pre-shift meetings for daily updates and continuous knowledge development
  • Display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees
  • Perform tasks and projects as delegated by the leadership team
  • Execute and facilitate service in cooperation with room service coordinator, other servers, cooks, chefs, stewards, and managers
  • Facilitates communication between FOH & BOH
  • Ensures guests receive responsive, professional and gracious service at all times
  • Develops rapport with guests
  • Describe menu features as needed (including changes and additions)
  • Answer any food and beverage related question in regards to the menu offerings
  • Liaise with coordinator to ensure communication at all times
  • Understand the order taken by coordinator and any changes in the menu, dietary restrictions, food allergies, etc.
  • Assist chef in expediting food
  • Ensure that all food products are consistently prepared and served according to the standards
  • Maintain a clean and safe environment at all times (including hot boxes, carts, guestroom floors and landings)
  • Take guests order in the absence of a coordinator
  • Plate & prepare small food items and accompaniments
  • Collect guest dishes upon meal completion, including breakdown and cleaning of table
  • Deliver guestroom amenities in a timely and efficient manner
  • Deliver, stock and re-stock private bars
  • Deliver miscellaneous items as requested (ice buckets, plate ware, glassware, silverware, condiments, etc.)
  • Ensure timely delivery of spa related orders
  • Set-up, breakdown and execution of boardroom events and BEOs (Including internal events, one-on-one meetings, in-suite dinner, office events, etc.)
  • Candidates must have valid work authorization for the U.S.
  • Willing team player
  • Comfortable with electronic systems
  • Willing to accept assignments on as need basis

What we offer

  • Compensation: $13.00 - $14.20 per hour + tips
  • Energizing Employee Culture where you are encouraged to be your true self
  • Comprehensive learning and development programs to help you elevate your craft
  • Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay
  • 401(k) Retirement Plan including Employer Matching Program
  • Inclusive and diverse employee engagement & recognition events all year-round
  • Exclusive discount and travel programs with Four Seasons
  • Complimentary Dry Cleaning for Employee Uniforms & Employee Meals
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