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Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality. Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards. Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
Job Responsibility:
Deliver food orders including any special needs or requests to the guest in-room
Check completed kitchen orders with the order taker or guest’s original order
Transport items to the guestroom in a timely manner to ensure proper food quality
Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods
Communicate options for removal of trays and dishware
Respond to request for tray removal according to established time standards
Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Properly and accurately close guest checks securing room number and signature
Properly settle voided checks or complimentary meals
Requirements:
Work authorization in the United States required
What we offer:
Competitive Salary & Wages
Excellent Training & Development
Complimentary Accommodation at other Four Seasons Hotels & Resorts
Complimentary Dry Cleaning for Employee’s Uniforms