In Room Dining Server, Marriott Bonvoy

Marriott Bonvoy

Location:
United States, San Francisco

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

19.18 - 23.62 USD / Hour

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Job Description:

Serve food and beverages to guests in accordance with company standards. Ensure quality of service, professionalism, and cleanliness. Support guests by addressing dietary needs and ensuring satisfaction. Collaborate with team members to uphold the highest service standards while creating memorable guest experiences.

Job Responsibility:

Serve food courses and alcoholic beverages to guests
set tables according to type of event and service standards
answer questions on menu selections
communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability
communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
record transaction in MICROS system at time of order
maintain cleanliness of work areas, china, glass, etc., throughout the day
complete closing duties, including restocking items and turning off lights
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
develop and maintain positive working relationships with others
support team to reach common goals
ensure adherence to quality expectations and standards
perform other reasonable job duties as requested by Supervisors.

Requirements:

Serve food courses and alcoholic beverages to guests
set tables according to type of event and service standards
answer questions on menu selections
communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability
communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
record transaction in MICROS system at time of order
check in with guests to ensure satisfaction with each food course and/or beverages
maintain cleanliness of work areas, china, glass, etc., throughout the day
complete closing duties, including restocking items and turning off lights
follow all company and safety and security policies and procedures
report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information and protect company assets
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
develop and maintain positive working relationships with others
support team to reach common goals
listen and respond appropriately to the concerns of other employees
ensure adherence to quality expectations and standards
stand, sit, or walk for an extended period of time or for an entire work shift
move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance
grasp, turn, and manipulate objects of varying size and weight
move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
reach overhead and below the knees, including bending, twisting, pulling, and stooping
perform other reasonable job duties as requested by supervisors.

Nice to have:

High school diploma or G.E.D. equivalent
at least 1 year of related work experience.

What we offer:

Health care benefits
retirement benefits
earned paid time off and/or sick leave
life insurance
disability coverage
other life and work wellness benefits.

Additional Information:

Job Posted:
August 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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In Room Dining Server