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This role delivers exceptional, personalized dining experiences directly to guest rooms, ensuring the highest standards of luxury service in every interaction.
Job Responsibility:
Deliver guest orders promptly, ensuring accuracy, proper food quality, and attention to special requests
Greet guests by name and describe menu items with engaging detail, including taste, origin, and preparation
Set up, break down, and maintain in‑room dining tables, condiment stations, and service areas
Anticipate guest needs, ensure satisfaction, and respond urgently to concerns or requests
Properly close guest checks, verify room numbers and signatures, and process voids or complimentary meals
Take guest orders in the absence of an order taker
Plate and prepare small food items as needed
Support food and beverage operations during peak periods or staff shortages
Assist with the cleaning and organization of operational areas and equipment
Requirements:
Previous experience in luxury hospitality, food & beverage, or a related field preferred
Flexible availability, including weekdays, weekends, holidays, evenings, and overnights
Strong communication skills—professional, accurate, and guest‑focused
Ability to multitask in a high‑volume, fast‑paced environment
Strong problem‑solving skills and the ability to handle guest situations with poise
Authorization to work in the United States is required
What we offer:
Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Employee discount on stays at Four Seasons hotels worldwide