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The Four Seasons Resort Lāna’i is looking for an In Room Dining Server who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.
Job Responsibility
Deliver exceptional in-room dining service by accurately delivering orders, verifying guest requests, accommodating dietary restrictions and allergies, and ensuring food quality, presentation, and temperature standards are maintained
Provide knowledgeable and personalized guest service by explaining menu offerings, anticipating guest needs, responding to inquiries, and creating a warm and professional in-room dining experience
Maintain cleanliness, organization, and operational readiness of in-room dining equipment, service areas, guest corridors, and workspaces, including setup, breakdown, sanitation, and restocking of supplies
Deliver guest amenities and special requests in a timely manner, ensuring proper presentation, accuracy, and adherence to brand standards
Coordinate tray and dishware retrieval, promptly removing used service items from guest rooms and hallways to maintain a seamless guest experience
Accurately process guest checks, room charges, signatures, and billing adjustments in accordance with established procedures and accounting standards
Requirements
Successful candidate must possess legal work authorization in United States
The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required
Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card and Hawaii Food Handler’s Card
Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts
Nice to have
Maui Liquor Card Preferred
What we offer
100% Employer contributed Medical, Dental, and Vision benefits
Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc) as well as Paid Time Off & Holiday Pay
Inclusive and diverse employee engagement & recognition events all year-round
Complimentary stays and exclusive discounts at Four Seasons Worldwide
Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
Comprehensive learning and development programs to help you master your craft
Energizing Employee Culture where you are encouraged to be your true self!