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Four Seasons · Gastronomy

In Room Dining Server

Japan, Chiyoda-ku, Tokyo · Job Posted May 27, 2026

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Job Responsibility

Maintain professional and harmonious relationships with colleagues, supervisors, and all departments
Comply with Four Seasons Work Rules & Standards of Conduct (Category 1 & 2) as set forth in EmPact
Anticipate guest needs and respond promptly and appropriately to concerns or requests
Assist in other departmental areas as needed
Provide engaging explanations of food & beverage menu items, including origin, taste, and preparation
Enter orders accurately into the POS system and communicate them to kitchen/bar teams
Verify completed orders and serve guests in a timely manner
Break down, clean, and set up tables and drink stations
Perform duties assigned by the Outlet Manager
Accurately process guest checks and handle cash/credit card payments
Properly settle voided checks and complimentary items
Be mindful of spoilage and contribute to cost control

Requirements

Excellent verbal and written communication skills
Ability to apply ethical judgment
Planning and monitoring abilities to optimize resource use
Strong interpersonal and relationship-building skills
Ability to multitask
Work in a safe and organized manner
Flexible schedule availability
Basic accounting and internal control knowledge related to cashiering
Ability to operate fax, scanner, copier, telephone, calculator
Ability to use computers, Microsoft Office Suite, and reservation systems
Ability to read, write, and speak English and Japanese
Ability to carry and balance a tray
Ability to accurately process transactions

Nice to have

Previous experience in hotels or restaurants
Strong commitment to hospitality and service excellence
Experience with inventory and stock management

Four Seasons - All Job Offers

Chiyoda-ku, Tokyo

In Room Dining Server

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