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The In-Room Dining Server is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The In-Room Dining Server offers guests an enjoyable and expertly served dining experience while conforming to Four Seasons standards of excellence, food quality, professionalism and friendliness equal to that of the finest restaurant in the city.
Job Responsibility:
Stock and replenish in-room private bars, private bar menus and emptying and customizing private bar
Serve duties constants of guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods
To respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort
To comply with all Four Seasons’ policies and procedures
Requirements:
High school education or equivalent experience
At least 6 months experience within the same or similar position with Four Seasons or other organization
Hotel or restaurant experience preferred
Reading, writing, oral proficiency in the English language
Good knowledge of computer skills
Ability to work a full shift standing
Ability to lift/push/pull/carry objects up to 100lbs
Ability to walk, bend, kneel and climb stairs throughout full shift
Ability to work inside and outside
Subject to all weather conditions
including sun, wind, and rain
Ability to work with chemical/agents as needed
Ability to work in cramped quarters
between kitchen/food & beverage area and storage areas
Ability to work varied hours/days, including nights, weekends, and holidays as needed
Ability to operate food & beverage equipment
Hearing/speech/vision/literacy ability to have one on one communication with guests and employees and to perform job functions and duties as assigned
Ability to function under pressure, set priorities and adjust to changing conditions
Nice to have:
Hotel or restaurant experience preferred
What we offer:
Competitive Salary & Wages
Complimentary Employee Benefits
401(k) Retirement Plan
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts