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We’re seeking a friendly and service-focused In-Room Dining Attendant to join our team on a casual, flexible basis. You will be responsible for delivering exceptional dining experiences directly to our guests’ rooms, ensuring every order is handled with care, professionalism, and attention to detail. This role is perfect for someone who enjoys working independently while maintaining high service standards in a fast-paced hotel environment.
Job Responsibility
Deliver food and beverages to guest rooms promptly and professionally, ensuring presentation meets brand standards
Set up trays and trolleys correctly, including proper placement of food, beverages, and condiments
Greet guests warmly, explaining orders where required and ensuring complete satisfaction
Handle guest requests efficiently, anticipating needs and providing personalised service
Maintain cleanliness of work areas, service stations, and equipment
Collect trays and trolleys from guest floors in a timely manner
Coordinate closely with kitchen and front office teams to ensure seamless service
Adhere to all health, safety, and hygiene standards
Requirements
Previous hospitality or food service experience is preferred but not essential – full training is provided
A positive, friendly, and professional attitude
Strong attention to detail and commitment to high service standards
Ability to work independently and manage time effectively
Excellent communication and guest service skills
Flexibility to work evenings, weekends, and holidays as required
Physical ability to carry trays, push trolleys, and remain on your feet for extended periods
What we offer
Free Shuttle Bus transport from local towns/stations to the hotel (Fleet, Church Crookham and Elvetham Heath)
Excellent Training and Career Development opportunities
28 days holiday per annum including bank holidays (increasing based on length of service)
Group Personal Pension Plan upon completion of three months’ service
Opportunities to build a successful career with global potential