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The In-Room Dining Server is responsible for providing exceptional in-room dining service while supporting private bar operations. This role ensures all guest interactions are handled with professionalism and care, delivering high-quality food and beverage experiences that reflect Four Seasons standards. This position is part of the Food & Beverage team, reporting to In-Room Dining Management.
Job Responsibility
Deliver in-room dining orders with accuracy, professionalism, and attention to detail
Set up, present, and clear in-room dining service in a timely and elegant manner
Provide expert knowledge of menu items, preparation methods, and beverage pairings
Anticipate guest needs and ensure a seamless, personalized dining experience
Support private bar operations, including stocking, replenishing, and customizing in-room minibar offerings
Maintain cleanliness and organization of service areas and equipment
Handle guest requests, inquiries, and concerns with efficiency and professionalism
Ensure compliance with all health, safety, and service standards
Collaborate with kitchen and front-of-house teams to ensure consistent service delivery
Adapt to varied shifts, including split shifts between in-room dining and private bar duties
Requirements
High school diploma or equivalent experience
Minimum of 6 months of experience in a similar role
hotel or restaurant experience preferred
Strong food & beverage knowledge with a passion for service excellence
Ability to read, write, and communicate effectively in English
Basic computer skills and ability to learn hotel systems
Strong attention to detail, organization, and multitasking skills
Ability to work independently and as part of a team
Ability to perform physical tasks including standing for long periods and lifting up to 100 lbs
Flexibility to work varied schedules, including nights, weekends, holidays, and split shifts
Nice to have
hotel or restaurant experience preferred
What we offer
Competitive Salary & Wages
Comprehensive benefits package
401(k) Retirement Plan
Excellent training and development opportunities
Complimentary accommodations at other Four Seasons Hotels and Resorts