In Room Dining Order Taker Job at Four Seasons (Taipa)

Order Taker - In Room Dining

At The Ritz-Carlton, we believe that everyone succeeds when they are empowered t...

Location

United States , Santa Barbara

Salary:

26.50 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification

Job Responsibility

Take room service orders over the phone
Answer questions on menu selections and check with kitchen staff
Answer guest questions or concerns regarding the origin, vintage, and style of various wines
Place and log call back for room service order
Notify guests and management of delays in service delivery
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
Maintain cleanliness of work areas throughout the day
Record transaction in MICROS system at time of order
Complete all closing reports, including MICROS reports
Process all payment methods

Parttime

In-Room Dining Order Taker

At The Ritz-Carlton, Doha, we invite you to experience refined luxury where time...

Location

Qatar , Doha

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Education: High school diploma or G.E.D. equivalent
Related Work Experience: Less than 1 year related work experience
Supervisory Experience: No supervisory experience
License or Certification: None

Job Responsibility

Answer all In‑Room Dining calls promptly using proper etiquette, tone, and brand scripting
Accurately take guest food and beverage orders, confirming preferences, special requests, dietary needs, and allergies
Demonstrate thorough knowledge of menus, ingredients, promotions, and preparation methods to confidently make recommendations and enhance the guest experience
Enter orders accurately into the POS system and communicate details clearly to the kitchen and service team
Coordinate order timing, delivery, and follow‑up to ensure service excellence and guest satisfaction
Anticipate guest needs, personalize service, and create memorable moments in line with Ritz‑Carlton service values
Handle guest concerns or complaints professionally, taking ownership and initiating service recovery when needed
Maintain cleanliness, organization, and readiness of the order‑taking and work area
Ensure compliance with food safety, hygiene standards, and Marriott policies and procedures
Uphold confidentiality of guest information and adhere to data privacy standards

What we offer

Accommodation
Flight tickets
Transportation
Meals
Exclusive training and leadership development programs
Recognition and rewards for exceptional service
Preferential Members Rates at Marriott Hotels Globally
Dining & Wellness discounts for your family and you
Medical Insurance Coverage

Fulltime

In-Room Dining Order Taker

At The Ritz-Carlton, Doha, we invite you to experience refined luxury where time...

Location

Qatar , Doha

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Take room service orders over the phone
Answer questions on menu selections, and check with kitchen staff
Answer guest questions or concerns regarding the origin, vintage, and style of various wines
Place and log call back for room service order
Notify guests and management of delays in service delivery
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
Maintain cleanliness of work areas throughout the day
Record transaction in MICROS system at time of order
Complete all closing reports, including MICROS reports
Process all payment methods

What we offer

Accommodation
Flight tickets
Transportation
Meals
Exclusive training and leadership development programs
Recognition and rewards for exceptional service
Preferential Members Rates at Marriott Hotels Globally
Dining & Wellness discounts for your family and you
Medical Insurance Coverage
An HR team dedicated to your success and wellbeing

Fulltime

New

In Room Dining Server

Serve guest needs by providing exceptional knowledge of food & beverage menu ite...

Location

United States , Maui

Salary:

16.00 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum one year food service or related work
Excellent customer service skills
Ability to carry and balance a tray
Able to read and speak English
Hawaii Food Handler’s Card
Maui Liquor Card
Tuberculosis Clearance
ServSafe (within 3 months)

Job Responsibility

Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order
transport items to the guestroom in a timely manner to ensure proper food quality
Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods
communicate options for removal of trays and dishware
respond to request for tray removal according to established time standards
Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations

What we offer

Competitive salary & wages
Comprehensive benefits package (Including Medical, Dental, Life Insurance, 401(k), Roth, etc)
Paid time off including Vacation, Sick time, Live Well Day, Community Care Day
Excellent Training and Development opportunities
Learning & Development Subsidy
Many career opportunities within the hotel and to other Four Seasons
Employee Travel Program
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meal and Paid Meal Break
Tips

Fulltime

In-Room Dining Server

Location

United States of America , East Palo Alto

Salary:

20.00 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

High school education or equivalent
Preferred experience in a luxury hotel in food and beverage or related work
Must be flexible with schedule – Able to work weekdays, weekends, holidays, evening/overnight shifts
Requires reading, writing and oral proficiency in the English language
Ability to carry and balance a tray
Must provide work authorization document - proof of eligibility to work in the United States of America

Job Responsibility

Check completed kitchen orders with the order taker or guest’s original order and deliver food orders including any special needs or requests to the guest in-room
Transport items to the guestroom in a timely manner to ensure proper food quality
Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods
communicate options for removal of trays and dishware
respond to request for tray removal according to established time standards
Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Properly and accurately close guest checks securing room number and signature
properly settle voided checks or complimentary meals
Take guest orders in the absence of order taker

What we offer

Competitive Salary & Wage
Tip
Be part of a cohesive team with opportunities to build a successful career with global potential
Medical, dental, and vision insurance
Holiday, vacation, and sick pay
401k participation with a company matching program
Complimentary stays at Four Seasons worldwide (subject to availability)
Free employee meals prepared by the culinary team
Complimentary dry cleaning of employee uniforms
Free employee parking

Fulltime

In-Room Dining Server

Four Seasons is powered by our people. We are a collective of individuals who cr...

Location

United States of America , Boston

Salary:

18.19 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

High School education or equivalent experience
Minimum 1-year food service or related work
Tip Certified
Ability to carry and balance a tray
Positive attitude and willing to learn is must
Requires reading, writing and oral proficiency in the English language

Job Responsibility

Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods
Deliver food orders including any special needs or requests such as amenities to the guest room and in their residences in a timely manner, check completed kitchen orders with the order taker or guest’s original order
Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods
communicate options for removal of trays and dishware
respond to request for tray removal according to established time standards
Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Ability to work, weekend, overnights and holidays
will be overnight relief and will need to work 2 overnight shifts in the week

What we offer

ZERO-COST Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days and Complimentary Life insurance
MATCHED 401(k) Retirement Plan after 1 year
COMPLIMENTARY and DISCOUNTED Employee Travel program after 6 months around the world
COMPLIMENTARY daily Employee Meals
DISCOUNTED Parking and Public Transportation
COMPLIMENTARY Laundry
ROBUST TIME OFF PLAN: Paid Time Off, Holidays, Personal Days, Floating Holidays

Fulltime

Overnight In Room Dining Server

Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as a...

Location

Canada , Whistler

Salary:

17.85 - 18.85 CAD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Preferred background in Hospitality Education
Minimum of 2 years' experience in Food & Beverage, preferably in a luxury hotel or restaurant setting
Demonstrated knowledge and passion for all aspects of food and beverage
Proficient command of the English language
Attention to detail and strong problem-solving skills, coupled with a dedication to customer service
Possession of the Serving it Right Certificate
Eligibility to work in Canada
Flexible in working mornings, evenings, overnight, weekends, and holidays

Job Responsibility

Deliver food orders to guest rooms, ensuring special needs or requests are met
verify completed kitchen orders with the order taker or the guest's original order, and transport items promptly for optimal food quality
Greet guests, provide engaging descriptions of selected menu items including their origin, taste, and preparation methods
communicate options for tray and dishware removal, and respond to requests within established time standards
Break down, clean, and set up room service tables, condiment setups, flatware, dishware, and room service side stations
Anticipate guest needs, assess satisfaction, offer suggestions, and promptly address concerns and requests
Close guest checks accurately, securing room numbers and signatures
handle voided checks or complimentary meals appropriately
Adhere to Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct outlined in the Employee Handbook
Foster a harmonious and professional work environment, collaborating effectively with co-workers and supervisors

What we offer

Access to affordable shared staff accommodation
Employee theme recognition days and events - Employee of the month, Years of service celebrations, birthday events, etc
Complimentary meal per shift in our employee dining room
Paid time off
vacation days and additional floating holidays per year
Excellent training and development program
Discovery Nights at Four Seasons worldwide
Eligible for overnight premium

Fulltime

In Room Dining Server

Serve guest needs by providing exceptional knowledge of food & beverage menu ite...

Location

United States of America , Denver

Salary:

16.27 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

High school education or equivalent experience
Minimum 1 year food service or related work
Ability to carry and balance a tray

Job Responsibility

Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order, transport items to the guestroom in a timely manner to ensure proper food quality
Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item’s origin, taste, and preparation methods
communicate options for removal of trays and dishware
respond to request for tray removal according to established time standards
Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests
Properly and accurately close guest checks securing room number and signature
properly settle voided checks or complimentary meals
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
Work harmoniously and professionally with co-workers and supervisors

What we offer

Medical, dental, and vision insurance
Vacation, holiday, and sick pay
401k participation with company matching program
Complimentary stays at Four Seasons worldwide, subject to availability
Discounted RTD Flex Pass
Free shift meal prepared by the culinary team
Complimentary dry cleaning of employee uniforms

Parttime

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In Room Dining Order Taker

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