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In-Room Dining Order Taker

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Qatar , Doha

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

At The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day.

Job Responsibility:

  • Take room service orders over the phone
  • Answer questions on menu selections, and check with kitchen staff
  • Answer guest questions or concerns regarding the origin, vintage, and style of various wines
  • Place and log call back for room service order
  • Notify guests and management of delays in service delivery
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Maintain cleanliness of work areas throughout the day
  • Record transaction in MICROS system at time of order
  • Complete all closing reports, including MICROS reports
  • Process all payment methods
  • Follow all company and safety and security policies and procedures
  • report accidents, injuries, and unsafe work conditions to manager
  • and complete safety training and certifications
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others, and support team to reach common goals
  • Ensure adherence to quality expectations and standards
  • Stand, sit, or walk for an extended period of time
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • Perform other reasonable job duties as requested by Supervisors
  • Ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day

Requirements:

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
What we offer:
  • Accommodation
  • Flight tickets
  • Transportation
  • Meals
  • Exclusive training and leadership development programs
  • Recognition and rewards for exceptional service
  • Preferential Members Rates at Marriott Hotels Globally
  • Dining & Wellness discounts for your family and you
  • Medical Insurance Coverage
  • An HR team dedicated to your success and wellbeing

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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