In-Room Dining Order Taker Job at Marriott Bonvoy (Doha)

In-Room Dining Order Taker

Marriott Bonvoy

Location:
Qatar , Doha

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.

Job Responsibility:

Take room service orders over the phone
Answer questions on menu selections, and check with kitchen staff
Answer guest questions or concerns regarding the origin, vintage, and style of various wines
Place and log call back for room service order
Notify guests and management of delays in service delivery
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
Maintain cleanliness of work areas throughout the day
Record transaction in MICROS system at time of order
Complete all closing reports, including MICROS reports
Process all payment methods
Follow all company and safety and security policies and procedures
report accidents, injuries, and unsafe work conditions to manager
and complete safety training and certifications
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
Speak with others using clear and professional language, and answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others, and support team to reach common goals
Ensure adherence to quality expectations and standards
Stand, sit, or walk for an extended period of time
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Perform other reasonable job duties as requested by Supervisors
Ensure the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day
Learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

What we offer:

Accommodation
Flight tickets
Transportation
Meals
Exclusive training and leadership development programs
Recognition and rewards for exceptional service
Preferential Members Rates at Marriott Hotels Globally
Dining & Wellness discounts for your family and you
Medical Insurance Coverage
An HR team dedicated to your success and wellbeing
A rewarding career within one of the most recognized and prestigious luxury brands in the world
Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry
Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties
Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals

Additional Information:

Job Posted:
March 04, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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