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Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.
Job Responsibility:
Serve as point of contact for clients
Enter and retrieve information from databases
Operate office equipment
Prepare documents
Transmit information
Proofread and edit
Enter work-related information
Follow company policies
Welcome guests
Address service needs
Assist individuals with disabilities
Speak professionally
Develop working relationships
Support team goals
Report accidents
Move objects up to 10 pounds
Requirements:
Serve as point of contact for clients
Communicate by phone and email
Enter and retrieve information from computer databases
Operate standard office equipment
Prepare documents using word processing, spreadsheet, database, or presentation software
Transmit information using computer, mail, or facsimile
Proofread and edit written information
Enter and locate work-related information using computers and/or point of sale systems
Follow company policies
Ensure uniform and personal appearance are clean
Maintain confidentiality
Welcome and acknowledge guests
Anticipate and address guests’ service needs
Assist individuals with disabilities
Speak with others using clear language
Prepare and review written documents
Answer telephones using etiquette
Develop positive working relationships
Support team goals
Listen to concerns of employees
Report accidents and unsafe conditions
Move, lift, carry, push, pull objects up to 10 pounds