In Room Dining Operations Coordinator Job at Marriott Bonvoy (South Beach)

In-Room Dining Coordinator

Location

United States of America , Houston

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum one year food service or related work
Ability to communicate professional and accurately via telephone
Requires ability to operate computer equipment and other food & beverage computer systems
Requires reading, writing and oral proficiency in the English language.

Job Responsibility

Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards
Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods
Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
Check completed kitchen orders with the guest’s original order
Coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality
Properly and accurately close guest checks
Record guest charges and gratuities
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

In-Room Dining Coordinator

ABOUT L’ERMITAGE BEVERLY HILLS L’Ermitage Beverly Hills has been a sanctuary of ...

Location

United States , Beverly Hills

Salary:

26.00 USD / Hour

L'Ermitage Beverly Hills

Expiration Date

Until further notice

Requirements

High school or equivalent education preferred
Minimum 1 year experience in similar position preferred
The ability to listen to, assess, and appropriately respond to information conveyed through speech
The ability to communicate effectively in English with guests, managers, and colleagues
The ability to convey technical information through writing to a nontechnical audience so the recipients easily understand the information and can quickly and correctly apply it
Knowledge of Food & Beverage and Private Dining operational procedures beneficial
Knowledge of overall hotel operations as they affect department
Ability to use standard software applications and hotel systems
Ability to exercise the personal discipline and extra diligence to ensure that projects are completed in a timely manner
The ability to motivate and inspire others to work cooperatively to achieve a designated goal

Job Responsibility

Taking Private Dining orders in accordance with the standards of service set by the hotel, ensuring the highest levels of accuracy and guest satisfaction
Answering multiple phone lines in a professional manner and within the guidelines of service expectation
Understand and explain menu items to our guests in order to suggest proper recommendations
Inputting guest orders and posting proper charges to the POS system
Ensuring accurate communication of orders to kitchen and receipt of orders by Servers
Settling checks to the proper guest folio and maintain accountability for all transactions in accordance with Hotel and accounting standards
Track orders to ensure service standards for delivery and pick-up are being met
Maintain and execute luxury service standards
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
Anticipate guests’ needs, respond promptly, and acknowledge all guests

Parttime

Overnight In-Room Dining Coordinator

ABOUT L’ERMITAGE BEVERLY HILLS L’Ermitage Beverly Hills has been a sanctuary of ...

Location

United States , Beverly Hills

Salary:

26.00 USD / Hour

L'Ermitage Beverly Hills

Expiration Date

Until further notice

Requirements

High school or equivalent education preferred
Minimum 1 year experience in similar position preferred
The ability to listen to, assess, and appropriately respond to information conveyed through speech
The ability to communicate effectively in English with guests, managers, and colleagues
The ability to convey technical information through writing to a nontechnical audience
Knowledge of Food & Beverage and Private Dining operational procedures beneficial
Knowledge of overall hotel operations as they affect department
Ability to use standard software applications and hotel systems
Ability to exercise the personal discipline and extra diligence to ensure that projects are completed in a timely manner
The ability to motivate and inspire others to work cooperatively to achieve a designated goal

Job Responsibility

Taking Private Dining orders in accordance with the standards of service set by the hotel
Ensuring the highest levels of accuracy and guest satisfaction
Working as part of the Food and Beverage team to successfully execute Private Dining operations
Answering multiple phone lines in a professional manner
Understanding and explaining menu items to guests to suggest proper recommendations
Inputting guest orders and posting proper charges to the POS system
Ensuring accurate communication of orders to kitchen and receipt of orders by Servers
Settling checks to the proper guest folio and maintaining accountability for all transactions
Tracking orders to ensure service standards for delivery and pick-up are being met
Working with the Food and Beverage team to improve guests, owner and colleague satisfaction and maximize the financial performance of the department

Parttime

In Room Dining Coordinator

We’re seeking an organised and detail-oriented In Room Dining Coordinator to sup...

Location

United Kingdom , Hook

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous experience in hospitality, food & beverage, or a similar role is preferred
Excellent communication and customer service skills
Strong organisational skills with great attention to detail
Ability to multitask and work effectively in a fast-paced environment
A proactive and positive attitude with a passion for guest service
Confident using systems for order taking and coordination
Strong teamwork skills and ability to collaborate across departments
Flexibility to work evenings, weekends, and holidays as required

Job Responsibility

Coordinate all in-room dining orders, ensuring accuracy and timely delivery
Communicate effectively with guests, taking orders and managing special requests
Liaise closely with the kitchen and service teams to ensure smooth service execution
Support daily operations across in-room dining, Café Santé, canal barge experiences, and picnic services
Monitor order flow and maintain high service standards at all times
Handle guest queries, requests, and feedback in a professional and friendly manner
Maintain up-to-date menu knowledge to confidently upsell and recommend offerings
Assist with administrative duties, including order tracking and reporting
Ensure compliance with all health, safety, and hygiene regulations

What we offer

Free Shuttle Bus transport from local towns/stations to the hotel (Fleet, Church Crookham and Elvetham Heath)
Employee travel programme
BUPA dental health care
Excellent Training and Career Development opportunities
28 days holiday per annum including bank holidays (increasing based on length of service)
Group Personal Pension Plan upon completion of three months’ service
Opportunities to build a successful career with global potential
Access to Wagestream – a salary advance benefit
WeCare Employee Well Being Platform
Uniform and free meals on duty

Fulltime

In Room Dining Coordinator

The In Room Dining Coordinator answers the telephone and takes food and beverage...

Location

United States of America , Fort Lauderdale

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

At least 1 years of food and beverage service or coordinator/logistics experience, preferably in a luxury hotel or resort
Excellent personal presentation and interpersonal skills
Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions
Willing to work in a fast-paced environment
Ability to operate all computer equipment necessary to perform the job
knowledge of Microsoft Office Suite, Opera and Micros POS preferred/is a plus
Excellent communication and interpersonal skills
ability to work closely with other departments and communicate clearly and effectively with colleagues and guests
Ability to lift, carry, and move up to 30 lbs
US work authorization is required

Job Responsibility

Answer telephone and take food and beverage orders for in-room dining
Maintain exceptional knowledge of food & beverage menu items and preparation methods
Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods
Monitor mobile platforms and reply to guest inquiries in a timely manner
Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
Coordinate delivery of items to the room by In Room Dining Servers
Properly and accurately close guest checks
record guest charges and gratuities
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Coordinate amenity deliver by ensuring that all requests are received, filed, ordered from kitchen and delivered

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

In Room Dining Coordinator

Serve as the point of contact for clients and communicate with them by phone and...

Location

United States , South Beach

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests
Operate standard office equipment other than computers
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness
Enter and locate work-related information using computers and/or point of sale systems
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette
Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

Fulltime

Assistant Food And Beverage Operations Manager - In-Room Dining

JOB SUMMARY Assists with supervising food and beverage/culinary daily operation...

Location

United States , Naples

Salary:

25.48 - 31.25 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
3 years experience in the food and beverage, culinary, or related professional area.
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
1 year experience in the food and beverage, culinary, or related professional area.

Job Responsibility

Assists with supervising food and beverage/culinary daily operations
Ensuring guest and employee satisfaction while maintaining the operating budget
Ensuring standards and legal obligations are followed
Assists in the ordering of F&B supplies, cleaning supplies and uniforms
Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures
Supports and supervises an effective monthly self inspection program
Operates all department equipment as necessary and reports malfunction
Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met
Encourages and builds mutual trust, respect, and cooperation among team members
Develops specific goals and plans to prioritize, organize, and accomplish your work

Fulltime

In-Room Dining Night Server and Coordinator

This is a hybrid night role, working five nights per week typically split across...

Location

United Kingdom , London

Salary:

36500.00 GBP / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Previous experience in Food and Beverage, Room Service, or hospitality operations
Confidence communicating with guests and colleagues
Strong organisation skills and attention to detail
Ability to work independently and take ownership overnight
Calm, professional manner suited to night service
Comfort working with digital systems and mobile applications
Commitment to a night‑shift schedule
Right to Work in the UK

Job Responsibility

Receive and process guest orders via telephone and mobile app
Provide confident menu knowledge and answer guest queries clearly
Communicate orders accurately to kitchen and service teams
Coordinate special menus, events, and overnight requests
Ensure correct billing procedures and order tracking
Deliver food and beverages to guest rooms with professionalism and care
Set up and clear service in line with Four Seasons standards
Maintain discretion, calmness, and attention to detail overnight
Respond politely and efficiently to guest requests
Support cleanliness and organisation of service areas

What we offer

£36,500 annual package inclusive of base salary and service charge
Structured 40 hour working week
Excellent training and clearly defined career development pathways
Strong internal progression opportunities across London and the global Four Seasons portfolio
Holiday entitlement increasing with service up to 33 days
Company Sick Pay, increasing with service
Life insurance while on duty
Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
50 percent discount across UK Four Seasons food and beverage outlets from day one for up to four guests
Complimentary meals while on duty in Zest, our staff cafeteria, with refreshments available throughout the day

Fulltime

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In Room Dining Operations Coordinator

Job Description

Job Responsibility

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