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In Room Dining Operations Coordinator

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Marriott Bonvoy

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Location:
United States , South Beach

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.

Job Responsibility:

Perform other reasonable job duties as requested by Supervisors

Requirements:

  • Serve as point of contact for clients
  • Communicate by phone and email
  • Enter and retrieve information from computer databases
  • Operate standard office equipment
  • Prepare documents using word processing, spreadsheet, database, or presentation software
  • Transmit information using computer, mail, or facsimile machine
  • Enter and locate work-related information using computers and/or point of sale systems
  • Follow all company policies and procedures
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality
  • Welcome and acknowledge all guests
  • Anticipate and address guests’ service needs
  • Assist individuals with disabilities
  • Speak with others using clear and professional language
  • Prepare and review written documents accurately
  • Answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships
  • Support team to reach common goals
  • Listen and respond appropriately to concerns
  • Report accidents, injuries, and unsafe work conditions
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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