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In Room Dining Manager

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Four Seasons

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Location:
Mexico , La Ribera

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The In-Room Dining Manager is responsible for overseeing and coordinating all in-room dining operations, ensuring guests receive high-quality, timely, and personalized service that aligns with the resort’s standards of excellence.

Job Responsibility:

  • Lead and develop the In-Room Dining team by selecting, training, coaching, evaluating, and motivating all staff and supervisors to ensure adherence to service standards, cultural values, and daily operational plans
  • Ensure the quality and consistency of all food and beverage offerings, maintaining strong knowledge of ingredients, preparation methods, wine, and spirits to support 24-hour in-room dining and private bar services
  • Monitor the condition of all IRD and private bar facilities and equipment, identifying needs and recommending improvements to maintain optimal functionality and presentation
  • Support all administrative functions, including payroll, scheduling, training documentation, and departmental reporting for In-Room Dining operations

Requirements:

  • Fluency in Spanish and English is required for this position
  • A minimum of two (2) years working in Room Service department
  • One + years’ experience working within a luxury hotel or similar environment is considered an asset
  • Proficiency in Micros
  • Excellent interpersonal skills and communication skills
  • Cross-cultural sensitivity and customer service orientation
  • Guest centricity and understanding of the importance of guest preferences
What we offer:
  • Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level
  • Shuttle service from San Lucas and San Jose del Cabo to the resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • In-house training workshops for line and management employees
  • Employee Service Awards as well as Employee of the Month & Employee of the Year Awards

Additional Information:

Job Posted:
January 29, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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