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Four Seasons Hotel and Private Residences New Orleans is seeking candidates to join our dynamic In-Room Dining team as our In-Room Dining Manager. As the In-Room Dining Manager, you will plan, organize and lead the In-Room Dining team to deliver a seamless and elevated guest experience. You will collaborate closely with cross-functional teams to deliver a thoughtfully curated experience for our guests.
Job Responsibility
Select, train, evaluate, and lead In-Room Dining employees and supervisors, fostering a high-performance team that upholds cultural and service standards
Oversee daily operations and operational planning for the outlet
Maintain a visible presence within the operation, recognize team performance, foster positive guest relations, and effectively address guest, client, and group concerns, complaints, or special requests
Manage labor and operating expenses through effective scheduling, budgeting, purchasing, and inventory and cash controls
Requirements
3 to 4 years' experience working in Food & Beverage Management, Room Services and Hotel experience preferred
Strong interpersonal and communication skills
Strong detailed-oriented and organizational skills
TIPS and ServSafe certifications required
Work authorization in the United States required
Ability to work a flexible schedule including mornings, nights, weekends, holidays and special events
What we offer
Rewarding Work Culture
Excellent Mentoring, Training and Development Opportunities
World Class Medical, Dental, and Vision Insurance Program
401k participation with a company matching program
Discounted Accommodations at Four Seasons Worldwide after 6 Months
Holiday and Vacation pay (9 paid Holidays including Mardi Gras)
Complimentary employee meals prepared by the Four Seasons Culinary Team