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Even the best culinary experiences aren’t just made by brilliant chefs – they become more memorable thanks to the great service our guests enjoy. As one of our food and beverage associates, you’ll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You’ll make sure their food and drinks are delivered quickly, efficiently and with a smile - and if there are any issues, you’ll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more.
Job Responsibility:
Accept, prepare and replenish complimentary amenities
Prepare, assembly and deliver food and beverage orders, making recommendations on menu items and taking opportunities to upsell where appropriate
Ensure that all customers enjoy quick and efficient service, and check with them that the meal is meeting their expectations
Present bills, collect payments and remove trays and trolley
Take responsibility for ensuring the overall cleanliness of the room service area
Requirements:
A warm demeanour and service-oriented personality
A team-player attitude
Positive outlook and dependability
What we offer:
Service charge (approx £500 per month)
20% off across food and beverage outlets in Marriott properties worldwide
28 days holidays (inclusive of 8 Bank Holidays)
Recognition programmes and associate awards
Wellbeing and community engagement activities on and off property
Bike Scheme and Travel Ticket Loan available for all associates
Workplace Pension Scheme
Meals on duty, uniform provided and laundered free of charge
World class training and development programmes
Explore Rate - discounted room rates for you, your friends and family in Marriott properties worldwide
Growth opportunities in the largest hospitality brand in the world - national and international transfers for the right candidates within Marriott hotels