In Room Dining Coordinator Job at Four Seasons (Hook)

In Room Dining Coordinator

The In-Room Dining Coordinator is an essential member of the Food & Beverage tea...

Location

United States , Palm Beach

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

At least 1-2 years of experience in In Room Dining in a luxury hotel/resort setting
excellent communications skills
ability to work in a high paced environment

Job Responsibility

Takes guest in-room dining orders and communicates special requests to the kitchen using the hotel’s point-of-sales system
coordinates delivery of orders by Room Service Servers in a timely manner according to Four Seasons Standards

What we offer

Competitive salary, wages, and a comprehensive benefits package
complimentary employee benefits after one year of service
401(k) Retirement Plan and Company Match
excellent training and development opportunities
employee discount for stays at any Four Seasons worldwide
complimentary dry cleaning for employee uniforms
complimentary employee meals

Fulltime

In Room Dining Coordinator

Four Seasons Hotels and Residences New Orleans is seeking candidates to join our...

Location

United States of America , New Orleans

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Fluency in English reading, writing, and oral proficiency is required
RSV permit and ServSafe certifications required
One to two years’ experience working in Food & Beverage and customer service preferred

Job Responsibility

Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards
Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods
Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
Check completed kitchen orders with the guest’s original order
coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality
Properly and accurately close guest checks
record guest charges and gratuities
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Coordinate amenity deliver by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion
Work harmoniously and professionally with co-workers and supervisors

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Discounted Accommodations at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meal
Discounted parking near the Hotel

Fulltime

In Room Dining Coordinator

Answer telephone using courteous, efficient telephone etiquette while obtaining ...

Location

United States of America , St. Louis

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum one year food service or related work
Ability to communicate professional and accurately via phone
Flexible schedule, ability to work morning, afternoon, or evening shifts, weekends, and holidays
Must be fluent in English
Must possess legal work authorization in the United States

Job Responsibility

Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest's order according to Four Seasons Standards
Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods
Communicate guest orders including any special needs or requests to the kitchen using the hotel's POS system

What we offer

Lucrative salary
Medical, Dental, Vision and 401K with employer matching all starting at 30 days
Time off plans starting at day of hire
Opportunity to be a part of a cohesive team in an inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives and focused company
Embracement and promotion of diversity in our workplace
Complimentary employee meals and beverages
Tuition reimbursement

Fulltime

In Room Dining Coordinator

The Four Seasons Resort Lāna’i is looking for an In Room Dining Coordinator who ...

Location

United States of America , Lana'i city

Salary:

24.59 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Successful candidate must possess legal work authorization in United States
The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.
Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card and Hawaii Food Handler's Card
Ability to stand for extended periods, lift up to 30 lbs, and push/pull as needed during shifts
Demonstrates strong customer-service focus with keen attention to detail, professionalism, and composure in a fast-paced, high-volume environment
maintains an organized workspace and collaborates effectively within a team.
Possesses excellent communication and telephone etiquette, solid menu and ingredient knowledge, and the ability to multitask and prioritize orders
proficient in basic computer systems and POS platforms, with the ability to communicate accurately and professionally by phone.

Job Responsibility

Manage guest in-room dining orders via phone, iPad, and messaging platforms, ensuring accurate communication of special requests to the kitchen
Coordinate timely delivery of all orders in accordance with Four Seasons standards
Prepare, organize, and follow through on all guest amenities to ensure a seamless and elevated guest experience
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Utilize hotel computer systems and point-of-sale platforms to accurately enter and communicate guest in-room dining orders, including all special requests, dietary restrictions, and allergy information, to the culinary team
Review completed kitchen orders against the original guest request to ensure accuracy, presentation, and quality prior to delivery
Coordinate timely and seamless delivery of in-room dining orders by Room Service Servers to maintain optimal food quality and an elevated guest experience
Properly and accurately close guest checks, record charges and gratuities, and ensure all transactions are completed in accordance with Four Seasons standards
Meticulously document and manage guest preferences, special instructions, dietary needs, and daily amenity deliveries, maintaining accurate and organized records at all times
Answer incoming calls using warm, professional, and efficient telephone etiquette while gathering all necessary information to process guest orders. Describe food and beverage offerings through engaging, vivid descriptions that highlight each item's origin, flavor profile, and preparation

What we offer

100% Employer contributed Medical, Dental, and Vision benefits
Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc) as well as Paid Time Off & Holiday Pay
Inclusive and diverse employee engagement & recognition events all year-round
Complimentary stays and exclusive discounts at Four Seasons Worldwide
Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
Comprehensive learning and development programs to help you master your craft
Energizing Employee Culture where you are encouraged to be your true self!

Fulltime

In Room Dining Coordinator

The In Room Dining Coordinator answers the telephone and takes food and beverage...

Location

United States of America , Fort Lauderdale

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

At least 1 years of food and beverage service or coordinator/logistics experience, preferably in a luxury hotel or resort
Excellent personal presentation and interpersonal skills
Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions
Willing to work in a fast-paced environment
Ability to operate all computer equipment necessary to perform the job
knowledge of Microsoft Office Suite, Opera and Micros POS preferred/is a plus
Excellent communication and interpersonal skills
ability to work closely with other departments and communicate clearly and effectively with colleagues and guests
Ability to lift, carry, and move up to 30 lbs
US work authorization is required

Job Responsibility

Answer telephone and take food and beverage orders for in-room dining
Maintain exceptional knowledge of food & beverage menu items and preparation methods
Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods
Monitor mobile platforms and reply to guest inquiries in a timely manner
Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
Coordinate delivery of items to the room by In Room Dining Servers
Properly and accurately close guest checks
record guest charges and gratuities
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Coordinate amenity deliver by ensuring that all requests are received, filed, ordered from kitchen and delivered

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

In Room Dining Coordinator

About the role: Take guest in-room dining orders, communicate special requests t...

Location

United States of America , Maui

Salary:

31.12 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Ability to communicate in a professional and accurate manner via telephone
Maui Liquor Card
Tuberculosis Clearance

Job Responsibility

Take guest in-room dining orders
communicate special requests to the kitchen
coordinate delivery of all orders according to Four Seasons Standards
prepare, organize, and follow through with all guest amenities
answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards
describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods

What we offer

Comprehensive benefits package (Including Medical, Dental, Life Insurance, 401(k), Roth, etc)
Paid time off including Vacation, Sick time, Live Well Day, Community Care Day
Excellent Training and Development opportunities
Many career opportunities within the hotel and to other Four Seasons
Employee Travel Program
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meal and Paid Meal Break

Parttime

In Room Dining Coordinator

The In-Room Dining Coordinator is a vital part of the Food & Beverage team, prov...

Location

United States of America , Lana'i city

Salary:

24.59 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Legal work authorization in United States
Required to obtain a Tuberculous (TB) clearance card
Ability to stand for extended periods
Ability to lift up to 30lbs
Ability to push/pull as needed during shifts
Weekend availability required
Holiday availability required
Evening availability required
Ability to communicate professionally and accurately via telephone and in person
Ability to accurately read and work with computer systems including Email, One drive, Excel, Opera, Micros POS

Job Responsibility

Act as the main point of contact for all in-room dining requests
Answer telephone using courteous, efficient telephone etiquette
Describe the selection of food & beverage menu items to guests
Communicate guest orders including any special needs or requests to the kitchen
Check completed kitchen orders with the guest's original order
Coordinate delivery of items to the guestroom by Room Service Servers
Properly and accurately close guest checks
Record guest charges and gratuities
Responsible for arranging amenities for our VIP guests based on their preferences and dietary restrictions
Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests

What we offer

100% Employee contributed Medical, Dental, and Vision benefits
Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc.)
Paid Time Off & Holiday Pay
Inclusive and diverse employee engagement & recognition events all year-round
Complimentary stays and exclusive discounts at Four Seasons Worldwide
Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
Comprehensive learning and development programs
Energizing Employee Culture where you are encouraged to be your true self

Fulltime

In Room Dining Coordinator

Four Seasons Hotels and Residences New Orleans is seeking candidates to join our...

Location

United States of America , New Orleans

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Fluency in English reading, writing, and oral proficiency
One to two years’ experience working in Food & Beverage and customer service preferred
RSV permit and ServSafe certifications required

Job Responsibility

Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order
Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods
Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
Check completed kitchen orders with the guest’s original order
coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality
Properly and accurately close guest checks
record guest charges and gratuities
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Coordinate amenity deliver by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion
Work harmoniously and professionally with co-workers and supervisors

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Discounted Accommodations at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meal
Discounted parking near the Hotel

Parttime

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In Room Dining Coordinator

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In Room Dining Coordinator

In Room Dining Coordinator

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In Room Dining Coordinator

In Room Dining Coordinator

In Room Dining Coordinator

In Room Dining Coordinator

In Room Dining Coordinator

In Room Dining Coordinator

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